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Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

Identifying discourse features in student conversations is quite important for educational researchers to recognize the curricular and pedagogical variables that cause students to engage in constructing knowledge rather than merely…

Computation and Language · Computer Science 2025-11-26 Farjana Sultana Mim , Shuchin Aeron , Eric Miller , Kristen Wendell

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some…

Keeping the dialogue state in dialogue systems is a notoriously difficult task. We introduce an ontology-based dialogue manage(OntoDM), a dialogue manager that keeps the state of the conversation, provides a basis for anaphora resolution…

Computation and Language · Computer Science 2018-04-16 Duygu Altinok

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

The challenge of defining a slot schema to represent the state of a task-oriented dialogue system is addressed by Slot Schema Induction (SSI), which aims to automatically induce slots from unlabeled dialogue data. Whereas previous…

Computation and Language · Computer Science 2024-08-06 James D. Finch , Boxin Zhao , Jinho D. Choi

Topic modeling is a powerful technique to discover hidden topics and patterns within a collection of documents without prior knowledge. Traditional topic modeling and clustering-based techniques encounter challenges in capturing contextual…

Computation and Language · Computer Science 2024-10-04 Melkamu Abay Mersha , Mesay Gemeda yigezu , Jugal Kalita

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

While the strength of Topological Data Analysis has been explored in many studies on high dimensional numeric data, it is still a challenging task to apply it to text. As the primary goal in topological data analysis is to define and…

Machine Learning · Computer Science 2020-03-31 Shafie Gholizadeh , Ketki Savle , Armin Seyeditabari , Wlodek Zadrozny

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

Dialogue policy learning, a subtask that determines the content of system response generation and then the degree of task completion, is essential for task-oriented dialogue systems. However, the unbalanced distribution of system actions in…

Computation and Language · Computer Science 2021-06-29 Yunhao Li , Yunyi Yang , Xiaojun Quan , Jianxing Yu

Named Entity Recognition (NER), a classic sequence labelling task, is an essential component of natural language understanding (NLU) systems in task-oriented dialog systems for slot filling. For well over a decade, different methods from…

Computation and Language · Computer Science 2018-12-07 Pratik Jayarao , Chirag Jain , Aman Srivastava

In this paper we exploit cross-lingual models to enable dialogue act recognition for specific tasks with a small number of annotations. We design a transfer learning approach for dialogue act recognition and validate it on two different…

Computation and Language · Computer Science 2021-04-22 Jiří Martínek , Christophe Cerisara , Pavel Král , Ladislav Lenc

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

Computation and Language · Computer Science 2021-10-12 Zhengyuan Liu , Nancy F. Chen

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston

Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where dialogue systems are developed rapidly and are expected to…

Computation and Language · Computer Science 2019-08-19 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon