Related papers: Service Robots in a Bakery Shop: A Field Study
With growing societal acceptance and increasing cost efficiency due to mass production, service robots are beginning to cross from the industrial to the social domain. Currently, customer service robots tend to be digital and emulate social…
We present and evaluate a prototype social robot to encourage daily exercise among older adults in a home setting. Our prototype system, designed to lead users through exercise sessions with motivational feedback, was assessed through a…
Socially assistive robots are increasingly being used to support the social, cognitive, and physical well-being of those who provide care (healthcare professionals) and those in need of care (older adults). However, the effectiveness of…
To design social robots to effectively promote health behavior change, it is essential to understand how people respond to various health communication strategies employed by these robots. This study examines the effectiveness of two types…
This paper presents the behaviour control of a service robot for intelligent object search in a domestic environment. A major challenge in service robotics is to enable fetch-and-carry missions that are satisfying for the user in terms of…
Social robots have emerged as valuable contributors to individuals' well-being coaching. Notably, their integration into long-term human coaching trials shows particular promise, emphasizing a complementary role alongside human coaches…
A single mobile service robot may generate hundreds of encounters with pedestrians, yet there is little published data on the factors influencing these incidental human-robot encounters. We report the results of a between-subjects…
With advances in the field of machine learning, precisely algorithms for recommendation systems, robot assistants are envisioned to become more present in the hospitality industry. Additionally, the COVID-19 pandemic has also highlighted…
Studying Human-Robot Interaction over time can provide insights into what really happens when a robot becomes part of people's everyday lives. "In the Wild" studies inform the design of social robots, such as for the service industry, to…
The paper reports an empirical study of the effect of human treatment of a robot on the social perception of the robot's behavior. The study employed an enacted interaction between an anthropomorphic "waiter" robot and two customers. The…
This article introduces "Baby Robot", a robot aiming to improve motor skills of babies and toddlers. Authors developed a car-like toy that moves autonomously using reinforcement learning and computer vision techniques. The robot behaviour…
A service robot can provide a smoother interaction experience if it has the ability to proactively detect whether a nearby user intends to interact, in order to adapt its behavior e.g. by explicitly showing that it is available to provide a…
Robots are increasingly being deployed in public spaces. However, the general population rarely has the opportunity to nominate what they would prefer or expect a robot to do in these contexts. Since most people have little or no experience…
This paper introduces benefits and detriments of a robot bartender that is capable of adapting the interaction with human users according to their preferences in drinks, music, and hobbies. We believe that a personalised experience during a…
We propose leveraging prosocial observations to cultivate new social norms to encourage prosocial behaviors toward delivery robots. With an online experiment, we quantitatively assess updates in norm beliefs regarding human-robot prosocial…
This paper presents the results of a pilot study that introduces social robots into kindergarten and first-grade classroom tasks. This study aims to understand 1) how effective social robots are in administering educational activities and…
Motivated by recent challenges in the deployment of robots into customer-facing roles within retail, this work introduces a study of customer activity in physical stores as a step toward autonomous understanding of shopper intent. We…
For a service robot, it is crucial to perceive as early as possible that an approaching person intends to interact: in this case, it can proactively enact friendly behaviors that lead to an improved user experience. We solve this perception…
Social robots, also known as service or assistant robots, have been developed to improve the quality of human life in recent years. The design of socially capable and intelligent robots can vary, depending on the target user groups. In this…
Mobile robots are increasingly being deployed in public spaces such as shopping malls, airports, and urban sidewalks. Most of these robots are designed with human-aware motion planning capabilities but are not designed to communicate with…