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Related papers: EGCR: Explanation Generation for Conversational Re…

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Explanations play a variety of roles in various recommender systems, from a legally mandated afterthought, through an integral element of user experience, to a key to persuasiveness. A natural and useful form of an explanation is the…

Machine Learning · Computer Science 2025-07-11 Jakub Černý , Jiří Němeček , Ivan Dovica , Jakub Mareček

How do we communicate with others to achieve our goals? We use our prior experience or advice from others, or construct a candidate utterance by predicting how it will be received. However, our experiences are limited and biased, and…

Artificial Intelligence · Computer Science 2023-11-06 Ryan Liu , Howard Yen , Raja Marjieh , Thomas L. Griffiths , Ranjay Krishna

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Session-based recommendation (SR) has gained increasing attention in recent years. Quite a great amount of studies have been devoted to designing complex algorithms to improve recommendation performance, where deep learning methods account…

Social and Information Networks · Computer Science 2022-12-16 Huizi Wu , Hui Fang , Zhu Sun , Cong Geng , Xinyu Kong , Yew-Soon Ong

Explanations in a recommender system assist users in making informed decisions among a set of recommended items. Great research attention has been devoted to generating natural language explanations to depict how the recommendations are…

Information Retrieval · Computer Science 2022-02-22 Peng Wang , Renqin Cai , Hongning Wang

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

Recommender systems assist users in decision-making, where the presentation of recommended items and their explanations are critical factors for enhancing the overall user experience. Although various methods for generating explanations…

Recently, contrastive learning has been applied to the sequential recommendation task to address data sparsity caused by users with few item interactions and items with few user adoptions. Nevertheless, the existing contrastive…

Information Retrieval · Computer Science 2022-09-07 Lei Wang , Ee-Peng Lim , Zhiwei Liu , Tianxiang Zhao

This paper presents ReasoningRec, a reasoning-based recommendation framework that leverages Large Language Models (LLMs) to bridge the gap between recommendations and human-interpretable explanations. In contrast to conventional…

Information Retrieval · Computer Science 2024-10-31 Millennium Bismay , Xiangjue Dong , James Caverlee

Building explainable systems is a critical problem in the field of Natural Language Processing (NLP), since most machine learning models provide no explanations for the predictions. Existing approaches for explainable machine learning…

Computation and Language · Computer Science 2019-06-12 Hui Liu , Qingyu Yin , William Yang Wang

Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

Previous research on multi-party dialogue generation has predominantly leveraged structural information inherent in dialogues to directly inform the generation process. However, the prevalence of colloquial expressions and incomplete…

Computation and Language · Computer Science 2026-04-14 Zhiyu Cao , Peifeng Li , Qiaoming Zhu

Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…

Information Retrieval · Computer Science 2023-04-05 Yunfan Gao , Tao Sheng , Youlin Xiang , Yun Xiong , Haofen Wang , Jiawei Zhang

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction,…

Computation and Language · Computer Science 2026-01-26 Jie Zhu , Yuanchen Zhou , Shuo Jiang , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

Providing natural language explanations for recommendations is particularly useful from the perspective of a non-expert user. Although several methods for providing such explanations have recently been proposed, we argue that an important…

Computation and Language · Computer Science 2025-03-19 Jakub Raczyński , Mateusz Lango , Jerzy Stefanowski

Explainable recommendation is an important task. Many methods have been proposed which generate explanations from the content and reviews written for items. When review text is unavailable, generating explanations is still a hard problem.…

Information Retrieval · Computer Science 2017-07-20 Rose Catherine , Kathryn Mazaitis , Maxine Eskenazi , William Cohen

Sequential recommendation systems aim to capture users' evolving preferences from their interaction histories. Recent reasoningenhanced methods have shown promise by introducing deliberate, chain-of-thought-like processes with intermediate…

Information Retrieval · Computer Science 2025-12-17 Yifan Shao , Peilin Zhou

Recent models can generate fluent and grammatical synthetic reviews while accurately predicting user ratings. The generated reviews, expressing users' estimated opinions towards related products, are often viewed as natural language…

Computation and Language · Computer Science 2022-09-29 Zhouhang Xie , Sameer Singh , Julian McAuley , Bodhisattwa Prasad Majumder