Related papers: Z-BERT-A: a zero-shot Pipeline for Unknown Intent …
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…
Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…
Natural language understanding (NLU) has two core tasks: intent classification and slot filling. The success of pre-training language models resulted in a significant breakthrough in the two tasks. One of the promising solutions called BERT…
Massively multilingual language models such as multilingual BERT offer state-of-the-art cross-lingual transfer performance on a range of NLP tasks. However, due to limited capacity and large differences in pretraining data sizes, there is a…
While relation extraction is an essential task in knowledge acquisition and representation, and new-generated relations are common in the real world, less effort is made to predict unseen relations that cannot be observed at the training…
Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…
Intent understanding plays an important role in dialog systems, and is typically formulated as a supervised learning problem. However, it is challenging and time-consuming to design the intents for a new domain from scratch, which usually…
We propose a new paradigm for zero-shot learners that is format agnostic, i.e., it is compatible with any format and applicable to a list of language tasks, such as text classification, commonsense reasoning, coreference resolution, and…
We propose a method to infer domain-specific models such as classifiers for unseen domains, from which no data are given in the training phase, without domain semantic descriptors. When training and test distributions are different,…
Assistive teleoperation enhances efficiency via shared control, yet inter-operator variability, stemming from diverse habits and expertise, induces highly heterogeneous trajectory distributions that undermine intent recognition stability.…
Identifying user intents from natural language utterances is a crucial step in conversational systems that has been extensively studied as a supervised classification problem. However, in practice, new intents emerge after deploying an…
Zero-shot anomaly detection (ZSAD) enables identifying and localizing defects in unseen categories by relying solely on generalizable features rather than requiring any labeled examples of anomalies. However, existing ZSAD methods, whether…
Domain adaptation has been vastly investigated in computer vision but still requires access to target images at train time, which might be intractable in some uncommon conditions. In this paper, we propose the task of `Prompt-driven…
Recent studies have demonstrated that natural-language prompts can help to leverage the knowledge learned by pre-trained language models for the binary sentence-level sentiment classification task. Specifically, these methods utilize…
Zero-Shot Anomaly Detection (ZSAD) aims to detect anomalies in unseen domains without target-domain adaptation. Recent CLIP-based methods have shown promising performance by leveraging prompt learning and visual-text alignment. However,…
Zero-shot Chain-of-Thought (CoT) prompting emerges as a simple and effective strategy for enhancing the performance of large language models (LLMs) in real-world reasoning tasks. Nonetheless, the efficacy of a singular, task-level prompt…
As an effective approach to tune pre-trained language models (PLMs) for specific tasks, prompt-learning has recently attracted much attention from researchers. By using \textit{cloze}-style language prompts to stimulate the versatile…
Intent modelling has become an important part of modern dialogue systems. With the rapid expansion of practical dialogue systems and virtual assistants, such as Amazon Alexa, Apple Siri, and Google Assistant, the interest has only…
Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…