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Intent recognition is a fundamental component in task-oriented dialogue systems (TODS). Determining user intents and detecting whether an intent is Out-of-Scope (OOS) is crucial for TODS to provide reliable responses. However, traditional…
Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…
The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or…
Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…
The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…
As the first robotic platforms slowly approach our everyday life, we can imagine a near future where service robots will be easily accessible by non-expert users through vocal interfaces. The capability of managing natural language would…
The pursuit of improved accuracy in recommender systems has led to the incorporation of user context. Context-aware recommender systems typically handle large amounts of data which must be uploaded and stored on the cloud, putting the…
The next generation of wireless communications seeks to deeply integrate artificial intelligence (AI) with user-centric communication networks, with the goal of developing AI-native networks that more accurately address user requirements.…
We present an architecture for voice trigger detection for virtual assistants. The main idea in this work is to exploit information in words that immediately follow the trigger phrase. We first demonstrate that by including more audio…
Predicting a user's next search query from recent interaction behaviors is a critical problem in modern e-commerce systems, particularly in scenarios where user intent evolves rapidly. Large Language Models (LLMs) offer strong semantic…
During conversations, humans are capable of inferring the intention of the speaker at any point of the speech to prepare the following action promptly. Such ability is also the key for conversational systems to achieve rhythmic and natural…
We present an assistance system that reasons about a human's intended actions during robot teleoperation in order to provide appropriate corrections for unintended behavior. We model the human's physical interaction with a control interface…
While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…
This paper describes a method of estimating the intention of a user's motion in a robot tele-operation scenario. One of the issues in tele-operation is latency, which occurs due to various reasons such as a slow robot motion and a narrow…
The recent development of Agentic AI systems, empowered by autonomous large language models (LLMs) agents with planning and tool-usage capabilities, enables new possibilities for the evolution of industrial automation and reduces the…
People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…
Agentic AI will be an essential enabling technology for designing future mobile communication systems, which could provide flexible and customized services, automate complex network operations, and drive autonomous decision-making across…
As robots become increasingly integrated into everyday environments, intuitive communication paradigms such as natural language and end-user programming have become indispensable for specifying autonomous robot behavior. However, these…
In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…
Dialogue systems often fail when user utterances are semantically complete yet lack the clarity and completeness required for appropriate system action. This mismatch arises because users frequently do not fully understand their own needs,…