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We apply sequence-to-sequence model to mitigate the impact of speech recognition errors on open domain end-to-end dialog generation. We cast the task as a domain adaptation problem where ASR transcriptions and original text are in two…

Computation and Language · Computer Science 2017-12-05 Pin-Jung Chen , I-Hung Hsu , Yi-Yao Huang , Hung-Yi Lee

LLM-driven dialog systems are used in a diverse set of applications, ranging from healthcare to customer service. However, given their generalization capability, it is difficult to ensure that these chatbots stay within the boundaries of…

Computation and Language · Computer Science 2024-08-06 Stuti Agrawal , Nishi Uppuluri , Pranav Pillai , Revanth Gangi Reddy , Zoey Li , Gokhan Tur , Dilek Hakkani-Tur , Heng Ji

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

Computation and Language · Computer Science 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee

Autonomous robots must operate in diverse environments and handle multiple tasks despite uncertainties. This creates challenges in designing software architectures and task decision-making algorithms, as different contexts may require…

Artificial Intelligence · Computer Science 2025-05-05 Gustavo Rezende Silva , Juliane Päßler , S. Lizeth Tapia Tarifa , Einar Broch Johnsen , Carlos Hernández Corbato

Many unanswerable adversarial questions fool the question-answer (QA) system with some plausible answers. Building a robust, frequently asked questions (FAQ) chatbot needs a large amount of diverse adversarial examples. Recent question…

Computation and Language · Computer Science 2021-12-07 Yan Pan , Mingyang Ma , Bernhard Pflugfelder , Georg Groh

In this paper we introduce a novel, open domain socialbot for the Amazon Alexa Prize competition, aimed at carrying on friendly conversations with users on a variety of topics. We present our modular system, highlighting our different data…

Computation and Language · Computer Science 2018-01-08 Kevin K. Bowden , Jiaqi Wu , Shereen Oraby , Amita Misra , Marilyn Walker

The development of large language models (LLMs), such as GPT, has enabled the construction of several socialbots, like ChatGPT, that are receiving a lot of attention for their ability to simulate a human conversation. However, the…

Computation and Language · Computer Science 2025-01-22 Yankai Zeng , Abhiramon Rajashekharan , Kinjal Basu , Huaduo Wang , Joaquín Arias , Gopal Gupta

The landscape for building conversational interfaces (chatbots) has witnessed a paradigm shift with recent developments in generative Artificial Intelligence (AI) based Large Language Models (LLMs), such as ChatGPT by OpenAI (GPT3.5 and…

Human-Computer Interaction · Computer Science 2024-07-23 Sumit Soman , Ranjani H G

We present ChatR1, a reasoning framework based on reinforcement learning (RL) for conversational question answering (CQA). Reasoning plays an important role in CQA, where user intent evolves across dialogue turns, and utterances are often…

Computation and Language · Computer Science 2026-04-28 Simon Lupart , Mohammad Aliannejadi , Evangelos Kanoulas

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

We investigate the task of building a domain aware chat system which generates intelligent responses in a conversation comprising of different domains. The domain, in this case, is the topic or theme of the conversation. To achieve this, we…

Computation and Language · Computer Science 2017-08-04 Sajal Choudhary , Prerna Srivastava , Lyle Ungar , João Sedoc

Large end-to-end neural open-domain chatbots are becoming increasingly popular. However, research on building such chatbots has typically assumed that the user input is written in nature and it is not clear whether these chatbots would…

Computation and Language · Computer Science 2020-08-19 Karthik Gopalakrishnan , Behnam Hedayatnia , Longshaokan Wang , Yang Liu , Dilek Hakkani-Tur

The agent program, called Samu, is an experiment to build a disembodied DevRob (Developmental Robotics) chatter bot that can talk in a natural language like humans do. One of the main design feature is that Samu can be interacted with using…

Artificial Intelligence · Computer Science 2015-11-11 Norbert Bátfai

Dialogue systems and conversational agents are becoming increasingly popular in the modern society but building an agent capable of holding intelligent conversation with its users is a challenging problem for artificial intelligence. In…

Endowing a chatbot with personality or an identity is quite challenging but critical to deliver more realistic and natural conversations. In this paper, we address the issue of generating responses that are coherent to a pre-specified agent…

Computation and Language · Computer Science 2017-06-22 Qiao Qian , Minlie Huang , Haizhou Zhao , Jingfang Xu , Xiaoyan Zhu

Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…

Software Engineering · Computer Science 2025-09-03 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani

Collaborative assistants, or chatbots, are data-driven decision support systems that enable natural interaction for task completion. While they can meet critical needs in modern society, concerns about their reliability and trustworthiness…

Computation and Language · Computer Science 2025-04-16 Biplav Srivastava , Kausik Lakkaraju , Nitin Gupta , Vansh Nagpal , Bharath C. Muppasani , Sara E. Jones

Chatbots are envisioned to dramatically change the future of Software Engineering, allowing practitioners to chat and inquire about their software projects and interact with different services using natural language. At the heart of every…

Software Engineering · Computer Science 2021-10-19 Ahmad Abdellatif , Khaled Badran , Diego Elias Costa , Emad Shihab

As generative AI ('GenAI') continues to evolve, educators face the challenge of preparing students for a future where AI-assisted work is integral to professional success. This paper introduces ChatISA, an in-house, multi-model AI chatbot…

Computers and Society · Computer Science 2025-05-20 Fadel M. Megahed , Ying-Ju Chen , Joshua A. Ferris , Cameron Resatar , Kaitlyn Ross , Younghwa Lee , L. Allison Jones-Farmer