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Explainable AI (XAI) provides methods to understand non-interpretable machine learning models. However, we have little knowledge about what legal experts expect from these explanations, including their legal compliance with, and value…

Computers and Society · Computer Science 2025-01-10 Laura State , Alejandra Bringas Colmenarejo , Andrea Beretta , Salvatore Ruggieri , Franco Turini , Stephanie Law

Today, conversational systems are expected to handle conversations in multi-party settings, especially within Socially Assistive Robots (SARs). However, practical usability remains difficult as there are additional challenges to overcome,…

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

Information Retrieval · Computer Science 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Privacy is an increasingly feeble constituent of the present datafied world and apparently the reason for that is clear: powerful actors worked to invade everyone's privacy for commercial and surveillance purposes. The existence of those…

Computers and Society · Computer Science 2023-08-08 Marco Cremonini

Since GDPR went into effect in 2018, many other data protection and privacy regulations have been released. With the new regulation, there has been an associated increase in industry professionals focused on data protection and privacy.…

Computers and Society · Computer Science 2023-05-09 Thomas Şerban von Davier , Konrad Kollnig , Reuben Binns , Max Van Kleek , Nigel Shadbolt

The proliferation of Large Language Model (LLM)-based Graphical User Interface (GUI) agents in web browsing scenarios present complex unintended consequences (UCs). This paper characterizes three UCs from three perspectives: phenomena,…

Human-Computer Interaction · Computer Science 2025-05-19 Shuning Zhang , Jingruo Chen , Zhiqi Gao , Jiajing Gao , Xin Yi , Hewu Li

Consent Management Providers (CMPs) provide consent pop-ups that are embedded in ever more websites over time to enable streamlined compliance with the legal requirements for consent mandated by the ePrivacy Directive and the General Data…

Human-Computer Interaction · Computer Science 2021-04-15 Cristiana Santos , Midas Nouwens , Michael Toth , Nataliia Bielova , Vincent Roca

Social media have become a rich source of data, particularly in health research. Yet, the use of such data raises significant ethical questions about the need for the informed consent of those being studied. Consent mechanisms, if even…

Human-Computer Interaction · Computer Science 2019-10-14 Chris Norval , Tristan Henderson

Establishing shared goals is a fundamental step in human-AI communication. However, ambiguities can lead to outputs that seem correct but fail to reflect the speaker's intent. In this paper, we explore this issue with a focus on the data…

Computation and Language · Computer Science 2025-10-13 Mert İnan , Anthony Sicilia , Alex Xie , Saujas Vaduguru , Daniel Fried , Malihe Alikhani

As testified by new regulations like the European AI act, the worries about the societal impact of (autonomous) software technologies are becoming of public concern. Social and human values, besides the traditional software behaviour and…

Software Engineering · Computer Science 2024-06-14 Martina De Sanctis , Paola Inverardi , Patrizio Pelliccione

Understanding the needs of a variety of distinct user groups is vital in designing effective, desirable dialogue systems that will be adopted by the largest possible segment of the population. Despite the increasing popularity of dialogue…

Human-Computer Interaction · Computer Science 2019-02-13 Libby Ferland , Thomas Huffstutler , Jacob Rice , Joan Zheng , Shi Ni , Maria Gini

Accessibility forums and, more recently, generative AI tools have become vital resources for blind users seeking solutions to computer-interaction issues and learning about new assistive technologies, screen reader features, tutorials, and…

Human-Computer Interaction · Computer Science 2026-02-24 Satwik Ram Kodandaram , Jiawei Zhou , Xiaojun Bi , IV Ramakrishnan , Vikas Ashok

To comply with data protection regulations such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), websites widely deploy cookie consent banners to collect users' privacy preferences. In…

Cryptography and Security · Computer Science 2026-03-24 Nivedita Singh , Seyoung Jin , Hyoungshick Kim

Those concerned about privacy worry that personal data changes hands too easily. We argue that the actual challenge is the exact opposite: our data does not flow well enough, cultivating a reliance on questionable and often unlawful…

Computers and Society · Computer Science 2025-12-04 Beatriz Esteves , Ruben Verborgh

Advances in service personalization are driven by low-cost data collection and processing, in addition to the wide variety of third-party frameworks for authentication, storage, and marketing. New privacy regulations, such as the General…

Software Engineering · Computer Science 2022-06-15 Marco Robol , Travis D. Breaux , Elda Paja , Paolo Giorgini

Large language model-based AI companions are increasingly viewed by users as friends or romantic partners, leading to deep emotional bonds. However, they can generate biased, discriminatory, and harmful outputs. Recently, users are taking…

Human-Computer Interaction · Computer Science 2025-02-14 Xianzhe Fan , Qing Xiao , Xuhui Zhou , Jiaxin Pei , Maarten Sap , Zhicong Lu , Hong Shen

As data privacy continues to be a crucial human-right concern as recognized by the UN, regulatory agencies have demanded developers obtain user permission before accessing user-sensitive data. Mainly through the use of privacy policies…

Computers and Society · Computer Science 2022-02-16 Md Rashedur Rahman , Elizabeth Miller , Moinul Hossain , Aisha Ali-Gombe

This paper focuses on a dynamic aspect of responsible autonomy, namely, to make intelligent agents be responsible at run time. That is, it considers settings where decision making by agents impinges upon the outcomes perceived by other…

Artificial Intelligence · Computer Science 2022-03-23 Munindar P. Singh

Cybergrooming emerges as a growing threat to adolescent safety and mental health. One way to combat cybergrooming is to leverage predictive artificial intelligence (AI) to detect predatory behaviors in social media. However, these methods…

Human-Computer Interaction · Computer Science 2024-05-24 Xinyi Zhang , Pamela J. Wisniewski , Jin-hee Cho , Lifu Huang , Sang Won Lee

Companies and academic researchers may collect, process, and distribute large quantities of personal data without the explicit knowledge or consent of the individuals to whom the data pertains. Existing forms of consent often fail to be…

Computers and Society · Computer Science 2017-01-30 Luke Hutton , Tristan Henderson