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Software developers experience and share a wide range of emotions throughout a rich ecosystem of communication channels. A recent trend that has emerged in empirical software engineering studies is leveraging sentiment analysis of…

Software Engineering · Computer Science 2018-03-07 Nicole Novielli , Fabio Calefato , Filippo Lanubile

With generative AI advancing, empathy in human-AI interaction is essential. While prior work focuses on emotional reflection, emotional exploration, key to deeper engagement, remains overlooked. Existing LLMs rely on text which captures…

Audio and Speech Processing · Electrical Eng. & Systems 2026-02-12 Jing-Han Chen , Bo-Hao Su , Ya-Tse Wu , Chi-Chun Lee

Sentiment analysis plays a crucial role in understanding developer interactions, issue resolutions, and project dynamics within software engineering (SE). While traditional SE-specific sentiment analysis tools have made significant strides,…

Software Engineering · Computer Science 2025-05-22 KM Khalid Saifullah , Faiaz Azmain , Habiba Hye

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

Contextual ranking models have delivered impressive performance improvements over classical models in the document ranking task. However, these highly over-parameterized models tend to be data-hungry and require large amounts of data even…

Information Retrieval · Computer Science 2023-11-28 Abhijit Anand , Jurek Leonhardt , Jaspreet Singh , Koustav Rudra , Avishek Anand

Text augmentation is a technique for constructing synthetic data from an under-resourced corpus to improve predictive performance. Synthetic data generation is common in numerous domains. However, recently text augmentation has emerged in…

Computation and Language · Computer Science 2023-09-12 Mosleh Mahamud , Zed Lee , Isak Samsten

[Background] Emotional Intelligence (EI) can impact Software Engineering (SE) outcomes through improved team communication, conflict resolution, and stress management. SE workers face increasing pressure to develop both technical and…

Software Engineering · Computer Science 2025-02-10 Allysson Allex Araújo , Marcos Kalinowski , Matheus Paixao , Daniel Graziotin

We investigate the effect and usefulness of spontaneity (i.e. whether a given speech is spontaneous or not) in speech in the context of emotion recognition. We hypothesize that emotional content in speech is interrelated with its…

Audio and Speech Processing · Electrical Eng. & Systems 2018-06-15 Karttikeya Mangalam , Tanaya Guha

Emotion recognition through artificial intelligence and smart sensing of physical and physiological signals (Affective Computing) is achieving very interesting results in terms of accuracy, inference times, and user-independent models. In…

Human-Computer Interaction · Computer Science 2024-10-08 Laura Gutierrez-Martin , Celia Lopez Ongil , Jose M. Lanza-Gutierrez , Jose A. Miranda Calero

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations…

Audio and Speech Processing · Electrical Eng. & Systems 2023-10-05 Yajing Feng , Laurence Devillers

Over the past two decades, speech emotion recognition (SER) has received growing attention. To train SER systems, researchers collect emotional speech databases annotated by crowdsourced or in-house raters who select emotions from…

Audio and Speech Processing · Electrical Eng. & Systems 2025-10-08 Huang-Cheng Chou , Chi-Chun Lee

In speech emotion recognition (SER), using predefined features without considering their practical importance may lead to high dimensional datasets, including redundant and irrelevant information. Consequently, high-dimensional learning…

Sound · Computer Science 2024-06-07 Alaa Nfissi , Wassim Bouachir , Nizar Bouguila , Brian Mishara

Facial Emotion Recognition (FER) plays a crucial role in computer vision, with significant applications in human-computer interaction, affective computing, and areas such as mental health monitoring and personalized learning environments.…

Computer Vision and Pattern Recognition · Computer Science 2024-11-19 Arnab Kumar Roy , Hemant Kumar Kathania , Adhitiya Sharma

This study investigates fine-tuning self-supervised learn ing (SSL) models using multi-task learning (MTL) to enhance speech emotion recognition (SER). The framework simultane ously handles four related tasks: emotion recognition, gender…

Sound · Computer Science 2025-08-26 Honghong Wang , Jing Deng , Fanqin Meng , Rong Zheng

Sarcasm is the use of words usually used to either mock or annoy someone, or for humorous purposes. Sarcasm is largely used in social networks and microblogging websites, where people mock or censure in a way that makes it difficult even…

Computation and Language · Computer Science 2023-02-07 Alif Tri Handoyo , Hidayaturrahman , Derwin Suhartono

In this paper, we explored how to boost speech emotion recognition (SER) with the state-of-the-art speech pre-trained model (PTM), data2vec, text generation technique, GPT-4, and speech synthesis technique, Azure TTS. First, we investigated…

Computation and Language · Computer Science 2024-10-28 Ziyang Ma , Wen Wu , Zhisheng Zheng , Yiwei Guo , Qian Chen , Shiliang Zhang , Xie Chen

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Jil Klünder , Kurt Schneider

Speech Emotion Recognition (SER) traditionally relies on auditory data analysis for emotion classification. Several studies have adopted different methods for SER. However, existing SER methods often struggle to capture subtle emotional…

Sound · Computer Science 2026-01-23 HyeYoung Lee , Muhammad Nadeem

Speech emotion recognition (SER) with audio-language models (ALMs) remains vulnerable to distribution shifts at test time, leading to performance degradation in out-of-domain scenarios. Test-time adaptation (TTA) provides a promising…

Sound · Computer Science 2026-02-05 Jiacheng Shi , Hongfei Du , Y. Alicia Hong , Ye Gao

Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu