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Related papers: A Systematic Evaluation of Response Selection for …

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Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

Response generation is a task in natural language processing (NLP) where a model is trained to respond to human statements. Conversational response generators take this one step further with the ability to respond within the context of…

Computation and Language · Computer Science 2022-04-07 Gabriel Louis Tan , Adrian Paule Ty , Schuyler Ng , Denzel Adrian Co , Jan Christian Blaise Cruz , Charibeth Cheng

The article describes the new approach for quality improvement of automated dialogue systems for customer support service. Analysis produced in the paper demonstrates the dependency of the quality of the retrieval-based dialogue system…

Computation and Language · Computer Science 2018-11-27 Aigul Nugmanova , Andrei Smirnov , Galina Lavrentyeva , Irina Chernykh

We present open domain response generation with meta-words. A meta-word is a structured record that describes various attributes of a response, and thus allows us to explicitly model the one-to-many relationship within open domain dialogues…

Computation and Language · Computer Science 2019-06-17 Can Xu , Wei Wu , Chongyang Tao , Huang Hu , Matt Schuerman , Ying Wang

Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…

Computation and Language · Computer Science 2020-03-31 Fabian Galetzka , Chukwuemeka U. Eneh , David Schlangen

Pre-training models have been proved effective for a wide range of natural language processing tasks. Inspired by this, we propose a novel dialogue generation pre-training framework to support various kinds of conversations, including…

Computation and Language · Computer Science 2020-05-01 Siqi Bao , Huang He , Fan Wang , Hua Wu , Haifeng Wang

Document-level neural machine translation has yielded attractive improvements. However, majority of existing methods roughly use all context sentences in a fixed scope. They neglect the fact that different source sentences need different…

Computation and Language · Computer Science 2020-10-12 Xiaomian Kang , Yang Zhao , Jiajun Zhang , Chengqing Zong

Responses in task-oriented dialogue systems often realize multiple propositions whose ultimate form depends on the use of sentence planning and discourse structuring operations. For example a recommendation may consist of an explicitly…

Computation and Language · Computer Science 2018-11-05 Lena Reed , Shereen Oraby , Marilyn Walker

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

The amount of dialogue history to include in a conversational agent is often underestimated and/or set in an empirical and thus possibly naive way. This suggests that principled investigations into optimal context windows are urgently…

Computation and Language · Computer Science 2018-12-04 Heriberto Cuayáhuitl , Seonghan Ryu , Donghyeon Lee , Jihie Kim

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Neural generative models have become popular and achieved promising performance on short-text conversation tasks. They are generally trained to build a 1-to-1 mapping from the input post to its output response. However, a given post is…

Computation and Language · Computer Science 2019-02-22 Jun Gao , Wei Bi , Xiaojiang Liu , Junhui Li , Shuming Shi

Various encoder-decoder models have been applied to response generation in open-domain dialogs, but a majority of conventional models directly learn a mapping from lexical input to lexical output without explicitly modeling intermediate…

Computation and Language · Computer Science 2019-06-27 Tianyu Zhao , Shinsuke Mori , Tatsuya Kawahara

In this work, we propose a method for neural dialogue response generation that allows not only generating semantically reasonable responses according to the dialogue history, but also explicitly controlling the sentiment of the response via…

Computation and Language · Computer Science 2019-01-23 Xiang Kong , Bohan Li , Graham Neubig , Eduard Hovy , Yiming Yang

Collecting high quality conversational data can be very expensive for most applications and infeasible for others due to privacy, ethical, or similar concerns. A promising direction to tackle this problem is to generate synthetic dialogues…

Computation and Language · Computer Science 2023-02-20 Maximillian Chen , Alexandros Papangelis , Chenyang Tao , Seokhwan Kim , Andy Rosenbaum , Yang Liu , Zhou Yu , Dilek Hakkani-Tur

Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…

Being able to reply with a related, fluent, and informative response is an indispensable requirement for building high-quality conversational agents. In order to generate better responses, some approaches have been proposed, such as feeding…

Computation and Language · Computer Science 2021-09-15 Lei Shen , Haolan Zhan , Xin Shen , Hongshen Chen , Xiaofang Zhao , Xiaodan Zhu

Adapting to the addressee is crucial for successful explanations, yet poses significant challenges for dialogsystems. We adopt the approach of treating explanation generation as a non-stationary decision process, where the optimal strategy…

Computation and Language · Computer Science 2025-05-20 Amelie S. Robrecht , Christoph R. Kowalski , Stefan Kopp