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Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…
Recommender systems have generated tremendous value for both users and businesses, drawing significant attention from academia and industry alike. However, due to practical constraints, academic research remains largely confined to offline…
Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for…
We describe cases where real recommender systems were modified in the service of various human values such as diversity, fairness, well-being, time well spent, and factual accuracy. From this we identify the current practice of values…
Current practice for evaluating recommender systems typically focuses on point estimates of user-oriented effectiveness metrics or business metrics, sometimes combined with additional metrics for considerations such as diversity and…
As information filtering services, recommender systems have extremely enriched our daily life by providing personalized suggestions and facilitating people in decision-making, which makes them vital and indispensable to human society in the…
Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…
Numerous software companies are adopting value-based decision making. However, what does value mean for key stakeholders making decisions? How do different stakeholder groups understand value? Without an explicit understanding of what value…
Public opinion on recommender systems has become increasingly wary in recent years. In line with this trend, lawmakers have also started to become more critical of such systems, resulting in the introduction of new laws focusing on aspects…
Recommender systems are becoming increasingly central as mediators of information with the potential to profoundly influence societal opinion. While approaches are being developed to ensure these systems are designed in a responsible way,…
Recommender systems are effective tools for mitigating information overload and have seen extensive applications across various domains. However, the single focus on utility goals proves to be inadequate in addressing real-world concerns,…
Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated…
In the current landscape of ever-increasing levels of digitalization, we are facing major challenges pertaining to scalability. Recommender systems have become irreplaceable both for helping users navigate the increasing amounts of data…
Many of today's online services provide personalized recommendations to their users. Such recommendations are typically designed to serve certain user needs, e.g., to quickly find relevant content in situations of information overload.…
Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…
Recommender systems are usually designed by engineers, researchers, designers, and other members of development teams. These systems are then evaluated based on goals set by the aforementioned teams and other business units of the platforms…
With information systems becoming larger scale, recommendation systems are a topic of growing interest in machine learning research and industry. Even though progress on improving model design has been rapid in research, we argue that many…
Software applications play an increasingly critical role in various aspects of our lives, from communication and entertainment to business and healthcare. As these applications become more pervasive, the importance of considering human…
As recommender systems increasingly guide physical actions, often through wearables and coaching tools, new challenges arise around how users interpret, trust, and respond to this advice. This paper introduces a conceptual framework for…
Recommender systems are personalized information access applications; they are ubiquitous in today's online environment, and effective at finding items that meet user needs and tastes. As the reach of recommender systems has extended, it…