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The management of modern IT systems poses unique challenges, necessitating scalability, reliability, and efficiency in handling extensive data streams. Traditional methods, reliant on manual tasks and rule-based approaches, prove…

Operating Systems · Computer Science 2024-04-03 Youcef Remil , Anes Bendimerad , Romain Mathonat , Mehdi Kaytoue

Artificial Intelligence for IT Operations (AIOps) leverages AI approaches to handle the massive amount of data generated during the operations of software systems. Prior works have proposed various AIOps solutions to support different tasks…

Software Engineering · Computer Science 2023-09-07 Roozbeh Aghili , Heng Li , Foutse Khomh

IT systems of today are becoming larger and more complex, rendering their human supervision more difficult. Artificial Intelligence for IT Operations (AIOps) has been proposed to tackle modern IT administration challenges thanks to AI and…

Computers and Society · Computer Science 2020-12-17 Paolo Notaro , Jorge Cardoso , Michael Gerndt

Artificial Intelligence for IT Operations (AIOps) is an emerging interdisciplinary field arising in the intersection between the research areas of machine learning, big data, streaming analytics, and the management of IT operations. AIOps,…

Using artificial intelligence to manage IT operations, also known as AIOps, is a trend that has attracted a lot of interest and anticipation in recent years. The challenge in IT operations is to run steady-state operations without…

Computers and Society · Computer Science 2024-01-18 Subhadip Kumar

With the growing reliance on the ubiquitous availability of IT systems and services, these systems become more global, scaled, and complex to operate. To maintain business viability, IT service providers must put in place reliable and cost…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-05-08 Anna Levin , Shelly Garion , Elliot K. Kolodner , Dean H. Lorenz , Katherine Barabash , Mike Kugler , Niall McShane

Edge computing was introduced as a technical enabler for the demanding requirements of new network technologies like 5G. It aims to overcome challenges related to centralized cloud computing environments by distributing computational…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-03-29 Soeren Becker , Florian Schmidt , Anton Gulenko , Alexander Acker , Odej Kao

The genuine supervision of modern IT systems brings new challenges as it requires higher standards of scalability, reliability and efficiency when analysing and monitoring big data streams. Rule-based inference engines are a key component…

Software Engineering · Computer Science 2021-09-13 Youcef Remil

Internet-based services have seen remarkable success, generating vast amounts of monitored key performance indicators (KPIs) as univariate or multivariate time series. Monitoring and analyzing these time series are crucial for researchers,…

Machine Learning · Computer Science 2023-08-02 Zhenyu Zhong , Qiliang Fan , Jiacheng Zhang , Minghua Ma , Shenglin Zhang , Yongqian Sun , Qingwei Lin , Yuzhi Zhang , Dan Pei

Artificial Intelligence for IT operations (AIOps) aims to combine the power of AI with the big data generated by IT Operations processes, particularly in cloud infrastructures, to provide actionable insights with the primary goal of…

Machine Learning · Computer Science 2023-04-11 Qian Cheng , Doyen Sahoo , Amrita Saha , Wenzhuo Yang , Chenghao Liu , Gerald Woo , Manpreet Singh , Silvio Saverese , Steven C. H. Hoi

The realm of AIOps is transforming IT landscapes with the power of AI and ML. Despite the challenge of limited labeled data, supervised models show promise, emphasizing the importance of leveraging labels for training, especially in deep…

Machine Learning · Computer Science 2023-12-25 Thorsten Wittkopp , Alexander Acker , Odej Kao

Artificial Intelligence for IT Operations (AIOps) is a rapidly growing field that applies artificial intelligence and machine learning to automate and optimize IT operations. AIOps vendors provide services that ingest end-to-end logs,…

Cryptography and Security · Computer Science 2024-01-17 Subhadip Kumar

Artificial intelligence operations (AIOps) play a pivotal role in identifying, mitigating, and analyzing anomalous system behaviors and alerts. However, the research landscape in this field remains limited, leaving significant gaps…

Machine Learning · Computer Science 2023-12-13 Daksh Dave , Gauransh Sawhney , Dhruv Khut , Sahil Nawale , Pushkar Aggrawal , Prasenjit Bhavathankar

Information Technology has become a critical component in various industries, leading to an increased focus on software maintenance and monitoring. With the complexities of modern software systems, traditional maintenance approaches have…

Software Engineering · Computer Science 2023-08-23 Anes Bendimerad , Youcef Remil , Romain Mathonat , Mehdi Kaytoue

AI for IT Operations (AIOps) is a powerful platform that Site Reliability Engineers (SREs) use to automate and streamline operational workflows with minimal human intervention. Automated log analysis is a critical task in AIOps as it…

Computation and Language · Computer Science 2023-08-23 Pranjal Gupta , Harshit Kumar , Debanjana Kar , Karan Bhukar , Pooja Aggarwal , Prateeti Mohapatra

As large language models (LLMs) grow increasingly sophisticated and pervasive, their application to various Artificial Intelligence for IT Operations (AIOps) tasks has garnered significant attention. However, a comprehensive understanding…

Software Engineering · Computer Science 2025-07-18 Lingzhe Zhang , Tong Jia , Mengxi Jia , Yifan Wu , Aiwei Liu , Yong Yang , Zhonghai Wu , Xuming Hu , Philip S. Yu , Ying Li

AIOps (Artificial Intelligence for IT Operations) solutions leverage the tremendous amount of data produced during the operation of large-scale systems and machine learning models to assist software practitioners in their system operations.…

Software Engineering · Computer Science 2025-05-07 Yingzhe Lyu , Hao Li , Heng Li , Ahmed E. Hassan

AIOps (Artificial Intelligence for IT Operations) solutions leverage the massive data produced during the operation of large-scale systems and machine learning models to assist software engineers in their system operations. As operation…

Software Engineering · Computer Science 2024-04-15 Yingzhe Lyu , Heng Li , Zhen Ming , Jiang , Ahmed E. Hassan

As software systems grow increasingly intricate, Artificial Intelligence for IT Operations (AIOps) methods have been widely used in software system failure management to ensure the high availability and reliability of large-scale…

Software Engineering · Computer Science 2024-06-25 Lingzhe Zhang , Tong Jia , Mengxi Jia , Yifan Wu , Aiwei Liu , Yong Yang , Zhonghai Wu , Xuming Hu , Philip S. Yu , Ying Li

AI for IT Operations (AIOps) aims to automate complex operational tasks, such as fault localization and root cause analysis, to reduce human workload and minimize customer impact. While traditional DevOps tools and AIOps algorithms often…

Artificial Intelligence · Computer Science 2025-01-14 Yinfang Chen , Manish Shetty , Gagan Somashekar , Minghua Ma , Yogesh Simmhan , Jonathan Mace , Chetan Bansal , Rujia Wang , Saravan Rajmohan
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