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Recommendation algorithms have been pivotal in handling the overwhelming volume of online content. However, these algorithms seldom consider direct user input, resulting in superficial interaction between them. Efforts have been made to…

Information Retrieval · Computer Science 2024-01-09 Kyle Dylan Spurlock , Cagla Acun , Esin Saka , Olfa Nasraoui

Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…

Computation and Language · Computer Science 2022-03-08 Nan Su , Yuchi Zhang , Chao Liu , Bingzhu Du , Yongliang Wang

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…

Information Retrieval · Computer Science 2025-08-08 Tongyoung Kim , Jeongeun Lee , Soojin Yoon , Sunghwan Kim , Dongha Lee

This paper analyses language modeling in spoken dialogue systems for accessing a database. The use of several language models obtained by exploiting dialogue predictions gives better results than the use of a single model for the whole…

cmp-lg · Computer Science 2008-02-03 Cosmin Popovici , Paolo Baggia

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

In this paper, we propose a new approach for recommender systems based on target tracking by Kalman filtering. We assume that users and their seen resources are vectors in the multidimensional space of the categories of the resources.…

Artificial Intelligence · Computer Science 2010-11-11 Samuel Nowakowski , Cédric Bernier , Anne Boyer

To build an open-domain multi-turn conversation system is one of the most interesting and challenging tasks in Artificial Intelligence. Many research efforts have been dedicated to building such dialogue systems, yet few shed light on…

Computation and Language · Computer Science 2018-11-20 Lili Yao , Ruijian Xu , Chao Li , Dongyan Zhao , Rui Yan

Conversational Recommender Systems (CRSs) in E-commerce platforms aim to recommend items to users via multiple conversational interactions. Click-through rate (CTR) prediction models are commonly used for ranking candidate items. However,…

Information Retrieval · Computer Science 2021-05-03 Chi-Man Wong , Fan Feng , Wen Zhang , Chi-Man Vong , Hui Chen , Yichi Zhang , Peng He , Huan Chen , Kun Zhao , Huajun Chen

A discourse strategy is a strategy for communicating with another agent. Designing effective dialogue systems requires designing agents that can choose among discourse strategies. We claim that the design of effective strategies must take…

cmp-lg · Computer Science 2016-08-31 Marilyn A. Walker

Most current recommender systems primarily focus on what to recommend, assuming users always require personalized recommendations. However, with the widely spread of ChatGPT and other chatbots, a more crucial problem in the context of…

Information Retrieval · Computer Science 2024-04-09 Zhefan Wang , Weizhi Ma , Min Zhang

Goal-oriented dialogue systems face a trade-off between fluent language generation and task-specific control. While supervised learning with large language models is capable of producing realistic text, how to steer such responses towards…

Computation and Language · Computer Science 2022-04-25 Charlie Snell , Mengjiao Yang , Justin Fu , Yi Su , Sergey Levine

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

Computation and Language · Computer Science 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

As multi-turn dialogues with large language models (LLMs) grow longer and more complex, how can users better evaluate and review progress on their conversational goals? We present OnGoal, an LLM chat interface that helps users better manage…

Human-Computer Interaction · Computer Science 2025-08-29 Adam Coscia , Shunan Guo , Eunyee Koh , Alex Endert

Proactively and naturally guiding the dialog from the non-recommendation context (e.g., Chit-chat) to the recommendation scenario (e.g., Music) is crucial for the Conversational Recommender System (CRS). Prior studies mainly focus on…

Information Retrieval · Computer Science 2024-01-02 Can Chen , Hao Liu , Zeming Liu , Xue Liu , Dejing Dou

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

A target-oriented proactive dialogue system is designed to steer conversations toward predefined targets while actively providing suggestions. The core paradigm of such a system is to plan a reasonable dialogue path and subsequently guide…

Computation and Language · Computer Science 2026-05-21 Xinyue Kang , Maodong Li , Yibin Zheng , Fang Kong

Conversational recommender systems support users in accomplishing recommendation-related goals via multi-turn conversations. To better model dynamically changing user preferences and provide the community with a reusable development…

Information Retrieval · Computer Science 2020-09-09 Javeria Habib , Shuo Zhang , Krisztian Balog

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

Computation and Language · Computer Science 2015-07-23 Oriol Vinyals , Quoc Le

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…

Information Retrieval · Computer Science 2018-02-26 Massimo Quadrana , Paolo Cremonesi , Dietmar Jannach

Task-oriented dialogue systems are designed to achieve specific goals while conversing with humans. In practice, they may have to handle simultaneously several domains and tasks. The dialogue manager must therefore be able to take into…

Computation and Language · Computer Science 2022-10-12 Thibault Cordier , Tanguy Urvoy , Fabrice Lefèvre , Lina M. Rojas-Barahona