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Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…

Information Retrieval · Computer Science 2022-04-26 Shuokai Li , Ruobing Xie , Yongchun Zhu , Xiang Ao , Fuzhen Zhuang , Qing He

Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…

Human-Computer Interaction · Computer Science 2022-03-25 Wanling Cai , Yucheng Jin , Li Chen

Social recommendation models weave social interactions into their design to provide uniquely personalized recommendation results for users. However, social networks not only amplify the popularity bias in recommendation models, resulting in…

Social and Information Networks · Computer Science 2026-04-13 Xin He , Wenqi Fan , Ruobing Wang , Yili Wang , Ying Wang , Shirui Pan , Xin Wang

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

Sequential recommender systems have achieved state-of-the-art recommendation performance by modeling the sequential dynamics of user activities. However, in most recommendation scenarios, the popular items comprise the major part of the…

Information Retrieval · Computer Science 2023-08-08 Yi Ren , Xu Zhao , Hongyan Tang , Shuai Li

Recently there has been a growing interest in fairness-aware recommender systems, including fairness in providing consistent performance across different users or groups of users. A recommender system could be considered unfair if the…

Information Retrieval · Computer Science 2019-10-17 Himan Abdollahpouri , Masoud Mansoury , Robin Burke , Bamshad Mobasher

Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…

Information Retrieval · Computer Science 2025-07-02 Sixiao Zhang , Mingrui Liu , Cheng Long , Wei Yuan , Hongxu Chen , Xiangyu Zhao , Hongzhi Yin

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

Academic research in recommender systems has been greatly focusing on the accuracy-related measures of recommendations. Even when non-accuracy measures such as popularity bias, diversity, and novelty are studied, it is often solely from the…

Information Retrieval · Computer Science 2020-07-03 Himan Abdollahpouri , Masoud Mansoury

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

Information Retrieval · Computer Science 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin

Many recommender systems suffer from popularity bias: popular items are recommended frequently while less popular, niche products, are recommended rarely or not at all. However, recommending the ignored products in the `long tail' is…

Information Retrieval · Computer Science 2019-08-13 Himan Abdollahpouri , Robin Burke , Bamshad Mobasher

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned…

Information Retrieval · Computer Science 2023-11-01 Zhendong Chu , Nan Wang , Hongning Wang

Most recommender systems optimize the model on observed interaction data, which is affected by the previous exposure mechanism and exhibits many biases like popularity bias. The loss functions, such as the mostly used pointwise Binary…

Information Retrieval · Computer Science 2022-04-27 Qi Wan , Xiangnan He , Xiang Wang , Jiancan Wu , Wei Guo , Ruiming Tang

Recommender systems operate in closed feedback loops, where user interactions reinforce popularity bias, leading to over-recommendation of already popular items while under-exposing niche or novel content. Existing bias mitigation methods,…

Information Retrieval · Computer Science 2025-06-10 Rahul Agarwal , Amit Jaspal , Saurabh Gupta , Omkar Vichare

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

The observed ratings in most recommender systems are subjected to popularity bias and are thus not randomly missing. Due to this, only a few popular items are recommended, and a vast number of non-popular items are hardly recommended. Not…

Information Retrieval · Computer Science 2021-09-14 Ajay Gangwar , Shweta Jain

Preference elicitation explicitly asks users what kind of recommendations they would like to receive. It is a popular technique for conversational recommender systems to deal with cold-starts. Previous work has studied selection bias in…

Information Retrieval · Computer Science 2024-05-02 Shashank Gupta , Harrie Oosterhuis , Maarten de Rijke

Recommender systems are known to suffer from the popularity bias problem: popular (i.e. frequently rated) items get a lot of exposure while less popular ones are under-represented in the recommendations. Research in this area has been…

Information Retrieval · Computer Science 2019-09-20 Himan Abdollahpouri , Masoud Mansoury , Robin Burke , Bamshad Mobasher

Recommender systems have been gaining increasing research attention over the years. Most existing recommendation methods focus on capturing users' personalized preferences through historical user-item interactions, which may potentially…

Information Retrieval · Computer Science 2023-08-21 Jiazheng Jing , Yinan Zhang , Xin Zhou , Zhiqi Shen