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The growing popularity of language models has sparked interest in conversational recommender systems (CRS) within both industry and research circles. However, concerns regarding biases in these systems have emerged. While individual…

Information Retrieval · Computer Science 2023-09-07 Armin Moradi , Golnoosh Farnadi

Two typical forms of bias in user interaction data with recommender systems (RSs) are popularity bias and positivity bias, which manifest themselves as the over-representation of interactions with popular items or items that users prefer,…

Information Retrieval · Computer Science 2024-04-30 Jin Huang , Harrie Oosterhuis , Masoud Mansoury , Herke van Hoof , Maarten de Rijke

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…

Information Retrieval · Computer Science 2025-03-04 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Recommender Systems (RS) often suffer from popularity bias, where a small set of popular items dominate the recommendation results due to their high interaction rates, leaving many less popular items overlooked. This phenomenon…

Information Retrieval · Computer Science 2025-05-27 Juno Prent , Masoud Mansoury

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Recommendation Systems (RS) are often plagued by popularity bias. When training a recommendation model on a typically long-tailed dataset, the model tends to not only inherit this bias but often exacerbate it, resulting in…

Information Retrieval · Computer Science 2025-04-15 Siyi Lin , Chongming Gao , Jiawei Chen , Sheng Zhou , Binbin Hu , Yan Feng , Chun Chen , Can Wang

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

Computation and Language · Computer Science 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item. However, for many users who resort to CRS,…

Information Retrieval · Computer Science 2022-02-08 Yiming Zhang , Lingfei Wu , Qi Shen , Yitong Pang , Zhihua Wei , Fangli Xu , Bo Long , Jian Pei

In recent years, the emerging topics of recommender systems that take advantage of natural language processing techniques have attracted much attention, and one of their applications is the Conversational Recommender System (CRS). Unlike…

Recommendation and ranking systems are known to suffer from popularity bias; the tendency of the algorithm to favor a few popular items while under-representing the majority of other items. Prior research has examined various approaches for…

Information Retrieval · Computer Science 2021-03-12 Himan Abdollahpouri , Masoud Mansoury , Robin Burke , Bamshad Mobasher , Edward Malthouse

A conversational recommender system (CRS) is a practical application for item recommendation through natural language conversation. Such a system estimates user interests for appropriate personalized recommendations. Users sometimes have…

Computation and Language · Computer Science 2023-03-02 Yuka Okuda , Katsuhito Sudoh , Seitaro Shinagawa , Satoshi Nakamura

Conversational recommender systems (CRS) aim to recommend suitable items to users through natural language conversations. For developing effective CRSs, a major technical issue is how to accurately infer user preference from very limited…

Computation and Language · Computer Science 2023-05-31 Yuanhang Zhou , Kun Zhou , Wayne Xin Zhao , Cheng Wang , Peng Jiang , He Hu

Recommender systems often suffer from popularity bias, where popular items are overly recommended while sacrificing unpopular items. Existing researches generally focus on ensuring the number of recommendations exposure of each item is…

Information Retrieval · Computer Science 2023-05-10 Yuanhao Liu , Qi Cao , Huawei Shen , Yunfan Wu , Shuchang Tao , Xueqi Cheng

Recommender system usually faces popularity bias issues: from the data perspective, items exhibit uneven (long-tail) distribution on the interaction frequency; from the method perspective, collaborative filtering methods are prone to…

Information Retrieval · Computer Science 2021-05-14 Yang Zhang , Fuli Feng , Xiangnan He , Tianxin Wei , Chonggang Song , Guohui Ling , Yongdong Zhang

The issue of popularity bias -- where popular items are disproportionately recommended, overshadowing less popular but potentially relevant items -- remains a significant challenge in recommender systems. Recent advancements have seen the…

Information Retrieval · Computer Science 2024-06-04 Jan Malte Lichtenberg , Alexander Buchholz , Pola Schwöbel

Conversational recommender systems (CRSs) are designed to suggest the target item that the user is likely to prefer through multi-turn conversations. Recent studies stress that capturing sentiments in user conversations improves…

Information Retrieval · Computer Science 2025-07-30 Heejin Kook , Junyoung Kim , Seongmin Park , Jongwuk Lee

Recommender systems learn from historical user-item interactions to identify preferred items for target users. These observed interactions are usually unbalanced following a long-tailed distribution. Such long-tailed data lead to popularity…

Information Retrieval · Computer Science 2022-11-03 Weijieying Ren , Lei Wang , Kunpeng Liu , Ruocheng Guo , Lim Ee Peng , Yanjie Fu
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