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The development and deployment of chatbot technology, while spanning decades and employing different techniques, require innovative frameworks to understand and interrogate their functionality and implications. A mere technocentric account…

Computers and Society · Computer Science 2025-01-22 Mauricio Figueroa-Torres

How can we test whether state-of-the-art generative models, such as Blender and GPT-3, are good AI teachers, capable of replying to a student in an educational dialogue? Designing an AI teacher test is challenging: although evaluation…

Computation and Language · Computer Science 2022-05-17 Anaïs Tack , Chris Piech

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang

With the increasing prevalence and diversity of robots interacting in the real world, there is need for flexible, on-the-fly planning and cooperation. Large Language Models are starting to be explored in a multimodal setup for…

Robotics · Computer Science 2024-03-01 William Hunt , Toby Godfrey , Mohammad D. Soorati

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li

The ability to interact with machines using natural human language is becoming not just commonplace, but expected. The next step is not just text interfaces, but speech interfaces and not just with computers, but with all machines including…

Much of NLP research has focused on crowdsourced static datasets and the supervised learning paradigm of training once and then evaluating test performance. As argued in de Vries et al. (2020), crowdsourced data has the issues of lack of…

Artificial Intelligence · Computer Science 2020-08-20 Kurt Shuster , Jack Urbanek , Emily Dinan , Arthur Szlam , Jason Weston

We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and…

Computation and Language · Computer Science 2023-08-01 Lingbo Mo , Shijie Chen , Ziru Chen , Xiang Deng , Ashley Lewis , Sunit Singh , Samuel Stevens , Chang-You Tai , Zhen Wang , Xiang Yue , Tianshu Zhang , Yu Su , Huan Sun

Pre-trained language models (LLMs) such as GPT-3 can carry fluent, multi-turn conversations out-of-the-box, making them attractive materials for chatbot design. Further, designers can improve LLM chatbot utterances by prepending textual…

Human-Computer Interaction · Computer Science 2023-02-08 J. D. Zamfirescu-Pereira , Bjoern Hartmann , Qian Yang

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…

Robotics · Computer Science 2020-09-01 Pradip Pramanick , Chayan Sarkar , Indrajit Bhattacharya

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…

Robotics · Computer Science 2019-11-14 Saeid Amiri , Sujay Bajracharya , Cihangir Goktolga , Jesse Thomason , Shiqi Zhang

Nowadays, open-domain dialogue models can generate acceptable responses according to the historical context based on the large-scale pre-trained language models. However, they generally concatenate the dialogue history directly as the model…

Computation and Language · Computer Science 2021-06-07 Zekang Li , Jinchao Zhang , Zhengcong Fei , Yang Feng , Jie Zhou

In recent years, there have been significant advances in building end-to-end Machine Learning (ML) systems that learn at scale. But most of these systems are: (a) isolated (perception, speech, or language only); (b) trained on static…

We present the InterviewBot that dynamically integrates conversation history and customized topics into a coherent embedding space to conduct 10 mins hybrid-domain (open and closed) conversations with foreign students applying to U.S.…

Computation and Language · Computer Science 2023-09-06 Zihao Wang , Nathan Keyes , Terry Crawford , Jinho D. Choi