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Recent dialogue coherence models use the coherence features designed for monologue texts, e.g. nominal entities, to represent utterances and then explicitly augment them with dialogue-relevant features, e.g., dialogue act labels. It…
Though Dialogue State Tracking (DST) is a core component of spoken dialogue systems, recent work on this task mostly deals with chat corpora, disregarding the discrepancies between spoken and written language.In this paper, we propose…
For the task of recognizing dialogue acts, we are applying the Transformation-Based Learning (TBL) machine learning algorithm. To circumvent a sparse data problem, we extract values of well-motivated features of utterances, such as speaker…
Dialogue state tracking (DST) is an important step in dialogue management to keep track of users' beliefs. Existing works fine-tune all language model (LM) parameters to tackle the DST task, which requires significant data and computing…
Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…
This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…
One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…
Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…
The DIAlogue MOdel Learning Environment supports an engineering-oriented approach towards dialogue modelling for a spoken-language interface. Major steps towards dialogue models is to know about the basic units that are used to construct a…
Recent LLMs have enabled significant advancements for conversational agents. However, they are also well known to hallucinate, producing responses that seem plausible but are factually incorrect. On the other hand, users tend to over-rely…
Dialogue policy transfer enables us to build dialogue policies in a target domain with little data by leveraging knowledge from a source domain with plenty of data. Dialogue sentences are usually represented by speech-acts and domain slots,…
A slot value might be provided segment by segment over multiple-turn interactions in a dialog, especially for some important information such as phone numbers and names. It is a common phenomenon in daily life, but little attention has been…
Dialogue state tracking (DST) is an essential component in task-oriented dialogue systems, which estimates user goals at every dialogue turn. However, most previous approaches usually suffer from the following problems. Many discriminative…
Prompt-based methods with large pre-trained language models (PLMs) have shown impressive unaided performance across many NLP tasks. These models improve even further with the addition of a few labeled in-context exemplars to guide output…
Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data…
Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…
Dialogue state tracking (DST) is an important part of a spoken dialogue system. Existing DST models either ignore temporal feature dependencies across dialogue turns or fail to explicitly model temporal state dependencies in a dialogue. In…
The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…
This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…
Within Dialogue Modeling research in AI and NLP, considerable attention has been spent on ``dialogue state tracking'' (DST), which is the ability to update the representations of the speaker's needs at each turn in the dialogue by taking…