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Open source software (OSS) often prioritizes technical functionality over usability and UX design. This imbalance limits OSS adoption among broader, non-technical users. Key underlying factors contributing to this issue are the shortage of…
Online creative communities have been able to develop large, open source software (OSS) projects like Linux and Firefox throughout the successful collaborations carried out over the Internet. These communities have also expanded to creative…
One important goal in sustainability is making technologies available to the maximum possible number of individuals, and especially to those living in less developed areas (Goal 9 of SDG). However, the diffusion of technical knowledge is…
Open Source Software (OSS) communities often resist regulation typical of traditional organizations. Yet formal governance systems are being increasingly adopted among communities, particularly through non-profit mentor foundations. Our…
Open-source software (OSS) development relies on effective collaboration among distributed contributors. Yet, current OSS project recommendation systems primarily emphasize technical attributes, overlooking the collaboration and community…
Open source software development, particularly within institutions such as universities and research laboratories, is often decentralized and difficult to track. Although academic teams produce many impactful scientific tools, their…
Computational research and data analytics increasingly relies on complex ecosystems of open source software (OSS) "libraries" -- curated collections of reusable code that programmers import to perform a specific task. Software documentation…
Building a natural language dataset requires caution since word semantics is vulnerable to subtle text change or the definition of the annotated concept. Such a tendency can be seen in generative tasks like question-answering and dialogue…
In application software, the satisfaction of target users makes the software more acceptable. Open Source Software (OSS) systems have neither the physical nor the commercial boundaries of proprietary software, thus users from all over the…
The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…
In this paper we report findings from a study of social network site use in a UK Government department. We have investigated this from a managerial, organisational perspective. We found at the study site that there are already several…
Human feedback on conversations with language language models (LLMs) is central to how these systems learn about the world, improve their capabilities, and are steered toward desirable and safe behaviors. However, this feedback is mostly…
Design systems represent a user interaction design and development approach that is currently of avid interest in the industry. However, little research work has been done to synthesize knowledge related to design systems in order to inform…
Invisible labor is work that is either not fully visible or not appropriately compensated. In open source software (OSS) ecosystems, essential tasks that do not involve code (like content moderation) often become invisible to the detriment…
The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their…
The SIGCHI and Social Computing research communities have been at the forefront of online safety efforts for youth, ranging from understanding the serious risks youth face online to developing evidence-based interventions for risk…
Software products are rarely developed from scratch and vulnerabilities in such products might reside in parts that are either open source software or provided by another organization. Hence, the total cybersecurity of a product often…
For teams using distributed version control systems, the right collaborative development workflows can help maintaining the long-term quality of project repositories and improving work efficiency. Despite the fact that the workflows are…
End users positive response is essential for the success of any software. This is true for both commercial and Open Source Software (OSS). OSS is popular not only because of its availability, which is usually free but due to the user…
While smart cities are recently providing open data, how to organise the collective creation of data, knowledge and related products and services produced from this collective resource, still remains to be thought. This paper aims at…