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Tweets are the most concise form of communication in online social media, wherein a single tweet has the potential to make or break the discourse of the conversation. Online hate speech is more accessible than ever, and stifling its…
Existing argumentation datasets have succeeded in allowing researchers to develop computational methods for analyzing the content, structure and linguistic features of argumentative text. They have been much less successful in fostering…
Machine learning (ML)-based content moderation tools are essential to keep online spaces free from hateful communication. Yet, ML tools can only be as capable as the quality of the data they are trained on allows them. While there is…
Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…
Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…
Counterspeech, defined as a response to mitigate online hate speech, is increasingly used as a non-censorial solution. Addressing hate speech effectively involves dispelling the stereotypes, prejudices, and biases often subtly implied in…
Cyberbullying is a prevalent and growing social problem due to the surge of social media technology usage. Minorities, women, and adolescents are among the common victims of cyberbullying. Despite the advancement of NLP technologies, the…
Customer support via chat requires agents to resolve customer queries with minimum wait time and maximum customer satisfaction. Given that the agents as well as the customers can have varying levels of literacy, the overall quality of…
The increasing sophistication of large language models (LLMs) has sparked growing concerns regarding their potential role in exacerbating ideological polarization through the automated generation of persuasive and biased content. This study…
The current study yielded a number of important findings. We managed to build a neural network that achieved an accuracy score of 91 per cent in classifying troll and genuine tweets. By means of regression analysis, we identified a number…
On social platforms like Twitter, strategic targeted attacks are becoming increasingly common, especially against vulnerable groups such as female journalists. Two key challenges in identifying strategic online behavior are the complex…
In this work, we present a new dataset for computational humor, specifically comparative humor ranking, which attempts to eschew the ubiquitous binary approach to humor detection. The dataset consists of tweets that are humorous responses…
Automatically generating debates is a challenging task that requires an understanding of arguments and how to negate or support them. In this work we define debate trees and paths for generating debates while enforcing a high level…
Online social platforms are beset with hateful speech - content that expresses hatred for a person or group of people. Such content can frighten, intimidate, or silence platform users, and some of it can inspire other users to commit…
The rapid growth in user generated content on social media has resulted in a significant rise in demand for automated content moderation. Various methods and frameworks have been proposed for the tasks of hate speech detection and toxic…
The detection of offensive language in the context of a dialogue has become an increasingly important application of natural language processing. The detection of trolls in public forums (Gal\'an-Garc\'ia et al., 2016), and the deployment…
We present a human-and-model-in-the-loop process for dynamically generating datasets and training better performing and more robust hate detection models. We provide a new dataset of ~40,000 entries, generated and labelled by trained…
Generative AI chatbots have proven surprisingly effective at persuading people to change their beliefs and attitudes in lab settings. However, the practical implications of these findings are not yet clear. In this work, we explore the…
Considering the large amount of content created online by the minute, slang-aware automatic tools are critically needed to promote social good, and assist policymakers and moderators in restricting the spread of offensive language, abuse,…
We investigate the political roles of "Internet trolls" in social media. Political trolls, such as the ones linked to the Russian Internet Research Agency (IRA), have recently gained enormous attention for their ability to sway public…