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Online shopping is a complex multi-task, few-shot learning problem with a wide and evolving range of entities, relations, and tasks. However, existing models and benchmarks are commonly tailored to specific tasks, falling short of capturing…

With the development of dialog techniques, conversational search has attracted more and more attention as it enables users to interact with the search engine in a natural and efficient manner. However, comparing with the natural language…

Computation and Language · Computer Science 2018-10-09 Yunlun Yang , Yu Gong , Xi Chen

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

The quality of non-default ranking on e-commerce platforms, such as based on ascending item price or descending historical sales volume, often suffers from acute relevance problems, since the irrelevant items are much easier to be exposed…

Information Retrieval · Computer Science 2020-08-25 Yunjiang Jiang , Yue Shang , Hongwei Shen , Wen-Yun Yang , Yun Xiao

In this paper, we try to answer the question of how to improve the state-of-the-art methods for relevance ranking in web search by query segmentation. Here, by query segmentation it is meant to segment the input query into segments,…

Information Retrieval · Computer Science 2013-12-03 Haocheng Wu , Yunhua Hu , Hang Li , Enhong Chen

In this paper, we address the problem of evaluating whether results served by an e-commerce search engine for a query are good or not. This is a critical question in evaluating any e-commerce search engine. While this question is…

Information Retrieval · Computer Science 2018-08-02 Rohan Kumar , Mohit Kumar , Neil Shah , Christos Faloutsos

We address the problem of personalization in the context of eCommerce search. Specifically, we develop personalization ranking features that use in-session context to augment a generic ranker optimized for conversion and relevance. We use a…

Information Retrieval · Computer Science 2019-05-02 Grigor Aslanyan , Aritra Mandal , Prathyusha Senthil Kumar , Amit Jaiswal , Manojkumar Rangasamy Kannadasan

We describe the 1st place winning approach for the CIKM Cup 2016 Challenge. In this paper, we provide an approach to reasonably identify same users across multiple devices based on browsing logs. Our approach regards a candidate ranking…

Machine Learning · Computer Science 2017-02-21 Minh C. Phan , Yi Tay , Tuan-Anh Nguyen Pham

In this work, we address the challenge of multilingual category relevance judgment in e-commerce search, where traditional ensemble-based systems improve accuracy but at the cost of heavy training, inference, and maintenance complexity. To…

Information Retrieval · Computer Science 2026-01-12 Haotao Xie , Ruilin Chen , Yicheng Wu , Zhan Zhao , Yuanyuan Liu

Conversational multi-doc question answering aims to answer specific questions based on the retrieved documents as well as the contextual conversations. In this paper, we introduce our winning approach for the "Conversational Multi-Doc QA"…

Computation and Language · Computer Science 2024-02-29 Yiming Li , Zhao Zhang

The crux of the problem in KDD Cup 2016 involves developing data mining techniques to rank research institutions based on publications. Rank importance of research institutions are derived from predictions on the number of full research…

Artificial Intelligence · Computer Science 2016-10-11 Jobin Wilson , Ram Mohan , Muhammad Arif , Santanu Chaudhury , Brejesh Lall

Suggesting similar questions for a user query has many applications ranging from reducing search time of users on e-commerce websites, training of employees in companies to holistic learning for students. The use of Natural Language…

Computation and Language · Computer Science 2022-04-27 Shriniwas Nayak , Anuj Kanetkar , Hrushabh Hirudkar , Archana Ghotkar , Sheetal Sonawane , Onkar Litake

Query autocomplete (QAC) also known as typeahead, suggests list of complete queries as user types prefix in the search box. It is one of the key features of modern search engines specially in e-commerce. One of the goals of typeahead is to…

Information Retrieval · Computer Science 2023-08-07 Prateek Verma , Shan Zhong , Xiaoyu Liu , Adithya Rajan

This study presents the multilingual e-commerce search system developed by the DILAB team, which achieved 5th place on the final leaderboard with a competitive overall score of 0.8819, demonstrating stable and high-performing results across…

Machine Learning · Computer Science 2025-10-22 Hyewon Lee , Junghyun Oh , Minkyung Song , Soyoung Park , Seunghoon Han

Research in natural language processing proceeds, in part, by demonstrating that new models achieve superior performance (e.g., accuracy) on held-out test data, compared to previous results. In this paper, we demonstrate that test-set…

Machine Learning · Computer Science 2019-09-09 Jesse Dodge , Suchin Gururangan , Dallas Card , Roy Schwartz , Noah A. Smith

Satisfaction measurement, which emerges in every sector today, is a very important factor for many companies. In this study, it is aimed to reach the highest accuracy rate with various machine learning algorithms by using the data on Yemek…

Computation and Language · Computer Science 2022-01-12 Özlem Aktaş , Berkay Coşkuner , İlker Soner

This paper proposes a novel method to improve the accuracy of product search in e-commerce by utilizing a cluster language model. The method aims to address the limitations of the bi-encoder architecture while maintaining a minimal…

Information Retrieval · Computer Science 2023-09-26 Duleep Rathgamage Don , Ying Xie , Le Yu , Simon Hughes , Yun Zhu

Ensuring safety of the products offered to the customers is of paramount importance to any e- commerce platform. Despite stringent quality and safety checking of products listed on these platforms, occasionally customers might receive a…

Computation and Language · Computer Science 2022-10-27 Kishaloy Halder , Josip Krapac , Dmitry Goryunov , Anthony Brew , Matti Lyra , Alsida Dizdari , William Gillett , Adrien Renahy , Sinan Tang

Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…

Computation and Language · Computer Science 2022-12-20 Malak Mashaabi , Areej Alotaibi , Hala Qudaih , Raghad Alnashwan , Hend Al-Khalifa

Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen