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A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…
Modern AI assistants are trained to follow instructions, implicitly assuming that users can clearly articulate their goals and the kind of assistance they need. Decades of behavioral research, however, show that people often engage with AI…
While large language models (LLMs) are increasingly used to assist users in various tasks through natural language interactions, these interactions often fall short due to LLMs' limited ability to infer contextual nuances and user…
Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately focused on technological advancements, often overlooking the alignment between algorithmic outputs and human expectations. A human-centered…
Inspired by the increasing use of AI to augment humans, researchers have studied human-AI systems involving different tasks, systems, and populations. Despite such a large body of work, we lack a broad conceptual understanding of when…
This paper aims to develop a semi-formal design space for Human-AI interactions, by building a set of interaction primitives which specify the communication between users and AI systems during their interaction. We show how these primitives…
The increased use of algorithmic predictions in sensitive domains has been accompanied by both enthusiasm and concern. To understand the opportunities and risks of these technologies, it is key to study how experts alter their decisions…
Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…
Privacy Policies are a cornerstone of informed consent, yet a persistent gap exists between their legal intent and practical efficacy. Despite decades of Human-Computer Interaction (HCI) research proposing various visualizations, user…
Domain experts often possess valuable physical insights that are overlooked in fully automated decision-making processes such as Bayesian optimisation. In this article we apply high-throughput (batch) Bayesian optimisation alongside…
As automated machine learning (AutoML) systems continue to progress in both sophistication and performance, it becomes important to understand the `how' and `why' of human-computer interaction (HCI) within these frameworks, both current and…
While Artificial Intelligence has successfully outperformed humans in complex combinatorial games (such as chess and checkers), humans have retained their supremacy in social interactions that require intuition and adaptation, such as…
Proactive AI writing assistants need to predict when users want drafting help, yet we lack empirical understanding of what drives preferences. Through a factorial vignette study with 50 participants making 750 pairwise comparisons, we find…
Human-machine complementarity is important when neither the algorithm nor the human yield dominant performance across all instances in a given domain. Most research on algorithmic decision-making solely centers on the algorithm's…
Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…
We present a rigorous, human-in-the-loop evaluation framework for assessing the performance of AI agents on the task of Air Traffic Control, grounded in a regulator-certified simulator-based curriculum used for training and testing…
Humans are talented with the ability to perform diverse interactions in the teaching process. However, when humans want to teach AI, existing interactive systems only allow humans to perform repetitive labeling, causing an unsatisfactory…
The collaborative design process is intrinsically complicated and dynamic, and researchers have long been exploring how to enhance efficiency in this process. As Artificial Intelligence technology evolves, it has been widely used as a…
High-quality feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human…
Chronic disease management requires regular adherence feedback to prevent avoidable hospitalizations, yet clinicians lack time to produce personalized patient communications. Manual authoring preserves clinical accuracy but does not scale;…