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Creating effective and reliable task-oriented dialog systems (ToDSs) is challenging, not only because of the complex structure of these systems, but also due to the scarcity of training data, especially when several modules need to be…
In this paper, we aim to unveil the impact of data augmentation in audio-language multi-modal learning, which has not been explored despite its importance. We explore various augmentation methods at not only train-time but also test-time…
Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy…
In dialogue state tracking (DST), in-context learning comprises a retriever that selects labeled dialogues as in-context examples and a DST model that uses these examples to infer the dialogue state of the query dialogue. Existing methods…
A Dialogue State Tracker (DST) is a key component in a dialogue system aiming at estimating the beliefs of possible user goals at each dialogue turn. Most of the current DST trackers make use of recurrent neural networks and are based on…
Dialogue understanding tasks often necessitate abundant annotated data to achieve good performance and that presents challenges in low-resource settings. To alleviate this barrier, we explore few-shot data augmentation for dialogue…
Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…
Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models complement the training dataset, benefit NLP tasks. In this work, we extend this approach to the task of dialog state…
In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…
Utterance interpretation is one of the main functions of a dialogue manager, which is the key component of a dialogue system. We propose the action state update approach (ASU) for utterance interpretation, featuring a statistically trained…
Existing dialogue data augmentation (DA) techniques predominantly focus on augmenting utterance-level dialogues, which makes it difficult to take dialogue contextual information into account. The advent of large language models (LLMs) has…
Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…
Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…
There has been significant interest in zero and few-shot learning for dialogue state tracking (DST) due to the high cost of collecting and annotating task-oriented dialogues. Recent work has demonstrated that in-context learning requires…
Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…
We consider a new perspective on dialog state tracking (DST), the task of estimating a user's goal through the course of a dialog. By formulating DST as a semantic parsing task over hierarchical representations, we can incorporate semantic…
Although there have been remarkable advances in dialogue systems through the dialogue systems technology competition (DSTC), it remains one of the key challenges to building a robust task-oriented dialogue system with a speech interface.…
Dialogue state tracking (DST) is a component of the task-oriented dialogue system. It is responsible for extracting and managing slot values according to dialogue utterances, where each slot represents an essential part of the information…
Dialogue state tracking plays a crucial role in extracting information in task-oriented dialogue systems. However, preceding research are limited to textual modalities, primarily due to the shortage of authentic human audio datasets. We…
Current metrics for evaluating Dialogue State Tracking (DST) systems exhibit three primary limitations. They: i) erroneously presume a uniform distribution of slots throughout the dialog, ii) neglect to assign partial scores for individual…