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The feedback that AI systems (e.g., recommender systems, chatbots) collect from user interactions is a crucial source of training data. While short-term feedback (e.g., clicks, engagement) is widely used for training, there is ample…

Machine Learning · Computer Science 2025-05-29 Richa Rastogi , Yuta Saito , Thorsten Joachims

Sequential recommendation (SR) aims to predict the next purchasing item according to users' dynamic preference learned from their historical user-item interactions. To improve the performance of recommendation, learning dynamic…

Information Retrieval · Computer Science 2024-12-31 Chuan He , Yongchao Liu , Qiang Li , Weiqiang Wang , Xin Fu , Xinyi Fu , Chuntao Hong , Xinwei Yao

Though recent end-to-end neural models have shown promising progress on Conversational Recommender System (CRS), two key challenges still remain. First, the recommended items cannot be always incorporated into the generated replies…

Computation and Language · Computer Science 2021-09-28 Zujie Liang , Huang Hu , Can Xu , Jian Miao , Yingying He , Yining Chen , Xiubo Geng , Fan Liang , Daxin Jiang

Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

Information Retrieval · Computer Science 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li

Multi-behavior recommendation predicts items a user may purchase by analyzing diverse behaviors like viewing, adding to a cart, and purchasing. Existing methods fall into two categories: representation learning and graph ranking.…

Information Retrieval · Computer Science 2025-02-18 Geonwoo Ko , Minseo Jeon , Jinhong Jung

Semantically connecting users and items is a fundamental problem for the matching stage of an industrial recommender system. Recent advances in this topic are based on multi-channel retrieval to efficiently measure users' interest on items…

Information Retrieval · Computer Science 2022-02-15 Yujie Lu , Ping Nie , Shengyu Zhang , Ming Zhao , Ruobing Xie , William Yang Wang , Yi Ren

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

The sequential recommendation system utilizes historical user interactions to predict preferences. Effectively integrating diverse user behavior patterns with rich multimodal information of items to enhance the accuracy of sequential…

Information Retrieval · Computer Science 2025-08-08 Xiaoxi Cui , Weihai Lu , Yu Tong , Yiheng Li , Zhejun Zhao

Human conversations of recommendation naturally involve the shift of interests which can align the recommendation actions and conversation process to make accurate recommendations with rich explanations. However, existing conversational…

Computation and Language · Computer Science 2022-11-08 Jinfeng Zhou , Bo Wang , Minlie Huang , Dongming Zhao , Kun Huang , Ruifang He , Yuexian Hou

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

Contextual bandit algorithms provide principled online learning solutions to balance the exploitation-exploration trade-off in various applications such as recommender systems. However, the learning speed of the traditional contextual…

Machine Learning · Computer Science 2020-01-28 Xiaoying Zhang , Hong Xie , Hang Li , John C. S. Lui

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

Current conversational recommendation systems focus predominantly on text. However, real-world recommendation settings are generally multimodal, causing a significant gap between existing research and practical applications. To address this…

Multimedia · Computer Science 2025-04-16 Zihan Wang , Xiaocui Yang , Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang

Session-based recommendation (SR) aims to dynamically recommend items to a user based on a sequence of the most recent user-item interactions. Most existing studies on SR adopt advanced deep learning methods. However, the majority only…

Information Retrieval · Computer Science 2024-01-17 Huizi Wu , Cong Geng , Hui Fang

Recommender systems have long been built upon the modeling of interactions between users and items, while recent studies have sought to broaden this paradigm by generalizing to new users and items, incorporating diverse information sources,…

Information Retrieval · Computer Science 2025-10-28 Chanyoung Chung , Kyeongryul Lee , Sunbin Park , Joyce Jiyoung Whang

Conversational recommender system (CRS), which combines the techniques of dialogue system and recommender system, has obtained increasing interest recently. In contrast to traditional recommender system, it learns the user preference better…

Information Retrieval · Computer Science 2024-08-05 Yunwen Xia , Hui Fang , Jie Zhang , Chong Long

Recommender systems are one of the most applied methods in machine learning and find applications in many areas, ranging from economics to the Internet of things. This article provides a general overview of modern approaches to recommender…

Information Retrieval · Computer Science 2021-09-28 Irina Beregovskaya , Mikhail Koroteev

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

Static recommendation methods like collaborative filtering suffer from the inherent limitation of performing real-time personalization for cold-start users. Online recommendation, e.g., multi-armed bandit approach, addresses this limitation…

Information Retrieval · Computer Science 2022-10-06 Shijun Li , Wenqiang Lei , Qingyun Wu , Xiangnan He , Peng Jiang , Tat-Seng Chua