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In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…

Computation and Language · Computer Science 2023-10-24 Xian Li , Hongguang Shi , Yunfei Wang , Yeqin Zhang , Xubin Li , Cam-Tu Nguyen

In this paper, we study a multi-step interactive recommendation problem, where the item recommended at current step may affect the quality of future recommendations. To address the problem, we develop a novel and effective approach, named…

Machine Learning · Computer Science 2019-04-03 Yu Lei , Wenjie Li

We study a conversational recommendation model which dynamically manages users' past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and…

Computation and Language · Computer Science 2020-06-02 Hu Xu , Seungwhan Moon , Honglei Liu , Bing Liu , Pararth Shah , Bing Liu , Philip S. Yu

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Conversational recommender systems (CRS) enable users to articulate their preferences and provide feedback through natural language. With the advent of large language models (LLMs), the potential to enhance user engagement with CRS and…

Human-Computer Interaction · Computer Science 2024-05-24 Yizhe Zhang , Yucheng Jin , Li Chen , Ting Yang

Personalized recommender systems play a crucial role in capturing users' evolving preferences over time to provide accurate and effective recommendations on various online platforms. However, many recommendation models rely on a single type…

Information Retrieval · Computer Science 2023-10-23 Wei Wei , Lianghao Xia , Chao Huang

Session-based recommendation is devoted to characterizing preferences of anonymous users based on short sessions. Existing methods mostly focus on mining limited item co-occurrence patterns exposed by item ID within sessions, while ignoring…

Information Retrieval · Computer Science 2023-10-02 Xiaokun Zhang , Bo Xu , Fenglong Ma , Chenliang Li , Liang Yang , Hongfei Lin

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

Recommender systems have been demonstrated to be effective to meet user's personalized interests for many online services (e.g., E-commerce and online advertising platforms). Recent years have witnessed the emerging success of many deep…

Information Retrieval · Computer Science 2023-02-20 Lianghao Xia , Chao Huang , Yong Xu , Peng Dai , Liefeng Bo

Multi-Behavior Recommendation (MBR) leverages multiple user interaction types (e.g., views, clicks, purchases) to enrich preference modeling and alleviate data sparsity issues in traditional single-behavior approaches. However, existing MBR…

Information Retrieval · Computer Science 2026-03-27 Ranxu Zhang , Junjie Meng , Ying Sun , Ziqi Xu , Bing Yin , Hao Li , Yanyong Zhang , Chao Wang

The contextual multi-armed bandit (MAB) is a widely used framework for problems requiring sequential decision-making under uncertainty, such as recommendation systems. In applications involving a large number of users, the performance of…

Machine Learning · Computer Science 2025-02-05 Zhiyong Wang , Jiahang Sun , Mingze Kong , Jize Xie , Qinghua Hu , John C. S. Lui , Zhongxiang Dai

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

Information Retrieval · Computer Science 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…

Information Retrieval · Computer Science 2023-04-05 Yunfan Gao , Tao Sheng , Youlin Xiang , Yun Xiong , Haofen Wang , Jiawei Zhang

Conversational recommender systems (CRS) explicitly solicit users' preferences for improved recommendations on the fly. Most existing CRS solutions count on a single policy trained by reinforcement learning for a population of users.…

Artificial Intelligence · Computer Science 2023-02-17 Zhendong Chu , Hongning Wang , Yun Xiao , Bo Long , Lingfei Wu

Multi-behavior recommendation (MBR) aims to improve the performance w.r.t. the target behavior (i.e., purchase) by leveraging auxiliary behaviors (e.g., click, favourite). However, in real-world scenarios, a recommendation method often…

Information Retrieval · Computer Science 2026-01-13 Wenhao Lai , Weike Pan , Zhong Ming

The contextual bandit has been identified as a powerful framework to formulate the recommendation process as a sequential decision-making process, where each item is regarded as an arm and the objective is to minimize the regret of $T$…

Machine Learning · Computer Science 2024-09-30 Yikun Ban , Yunzhe Qi , Tianxin Wei , Lihui Liu , Jingrui He

Recommender systems is set up to address the issue of information overload in traditional information retrieval systems, which is focused on recommending information that is of most interest to users from massive information. Generally,…

Information Retrieval · Computer Science 2026-02-27 Xiaoqing Chen , Zhitao Li , Weike Pan , Zhong Ming

Conversational recommendation system (CRS) is emerging as a user-friendly way to capture users' dynamic preferences over candidate items and attributes. Multi-shot CRS is designed to make recommendations multiple times until the user either…

Information Retrieval · Computer Science 2022-07-04 Yinan Zhang , Boyang Li , Yong Liu , You Yuan , Chunyan Miao