Related papers: Softening online extremes organically and at scale
Collectives adapt their network structure to the challenges they face. It has been hypothesized that collectives experiencing a real or imagined threat from an outgroup tend to consolidate behind a few influential group members, and that…
Qualitative research provides methodological guidelines for observing and studying communities and cultures on online social media platforms. However, such methods demand considerable manual effort from researchers and can be overly focused…
Recently, social media platforms are heavily moderated to prevent the spread of online hate speech, which is usually fertile in toxic words and is directed toward an individual or a community. Owing to such heavy moderation, newer and more…
Legislators and policymakers worldwide are debating options for suppressing illegal, harmful and undesirable material online. Drawing on several quantitative data sources, we show that deplatforming an active community to suppress online…
In the wake of increasing political extremism, online platforms have been criticized for contributing to polarization. One line of criticism has focused on echo chambers and the recommended content served to users by these platforms. In…
Hate and extremism cannot be controlled globally without understanding how they operate at scale. Both have escalated dramatically during the Israel-Hamas and Ukraine-Russia wars. Here we show how the online hate-extremism system is now…
Parents - particularly moms - increasingly consult social media for support when taking decisions about their young children, and likely also when advising other family members such as elderly relatives. Minimizing malignant online…
Fake news that manipulates political elections, strikes financial systems, and even incites riots is more viral than real news online, resulting in unstable societies and buffeted democracy. The easier contagion of fake news online can be…
Collective human distrust (and its associated mis-disinformation) is one of the most complex phenomena of our time. e.g. distrust of medical expertise, or climate change science, or democratic election outcomes, and even distrust of…
The intensification of affective polarization worldwide has raised new questions about how social media platforms might be further fracturing an already-divided public sphere. As opposed to ideological polarization, affective polarization…
Large-scale hazards affect societies not only through direct physical impacts but also through emotions that spread across populations. Fueled by social amplification and networked communication, collective emotions often diverge markedly…
To reduce the spread of misinformation, social media platforms may take enforcement actions against offending content, such as adding informational warning labels, reducing distribution, or removing content entirely. However, both their…
As the number and the diversity of news outlets on the Web grow, so does the opportunity for "alternative" sources of information to emerge. Using large social networks like Twitter and Facebook, misleading, false, or agenda-driven…
Online social networks create echo-chambers where people are infrequently exposed to opposing opinions. Even if such exposure occurs, the persuasive effect may be minimal or nonexistent. Recent studies have shown that exposure to opposing…
Online communities featuring 'anti-X' hate and extremism, somehow thrive online despite moderator pressure. We present a first-principles theory of their dynamics, which accounts for the fact that the online population comprises diverse…
The Internet has provided us with great opportunities for large scale collaborative public good projects. Wikipedia is a predominant example of such projects where conflicts emerge and get resolved through bottom-up mechanisms leading to…
The spread of disinformation on social platforms is harmful to society. This harm may manifest as a gradual degradation of public discourse; but it can also take the form of sudden dramatic events such as the 2021 insurrection on Capitol…
The steady flow of social-media cases toward the Supreme Court shows a nation reworking its fundamental relationship with technology. The cases raise a host of questions ranging from difficult to impossible: how to nurture a vibrant public…
Social media platforms like Facebook and Twitter permit experiments to be performed at minimal cost on populations of a size that scientists might previously have dreamt about. For instance, one experiment on Facebook involved over 60…
The proliferation of radical online communities and their violent offshoots has sparked great societal concern. However, the current practice of banning such communities from mainstream platforms has unintended consequences: (I) the further…