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Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…

Computation and Language · Computer Science 2022-04-14 Ehsan Hosseini-Asl , Bryan McCann , Chien-Sheng Wu , Semih Yavuz , Richard Socher

French language models, such as CamemBERT, have been widely adopted across industries for natural language processing (NLP) tasks, with models like CamemBERT seeing over 4 million downloads per month. However, these models face challenges…

Computation and Language · Computer Science 2024-11-14 Wissam Antoun , Francis Kulumba , Rian Touchent , Éric de la Clergerie , Benoît Sagot , Djamé Seddah

In this paper, we propose to formulate the task-oriented dialogue system as the purely natural language generation task, so as to fully leverage the large-scale pre-trained models like GPT-2 and simplify complicated delexicalization…

Computation and Language · Computer Science 2022-04-26 Weizhi Wang , Zhirui Zhang , Junliang Guo , Yinpei Dai , Boxing Chen , Weihua Luo

Tremendous amounts of multimedia associated with speech information are driving an urgent need to develop efficient and effective automatic summarization methods. To this end, we have seen rapid progress in applying supervised deep neural…

Computation and Language · Computer Science 2020-06-03 Shi-Yan Weng , Tien-Hong Lo , Berlin Chen

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

We present a new English-French test set for the evaluation of Machine Translation (MT) for informal, written bilingual dialogue. The test set contains 144 spontaneous dialogues (5,700+ sentences) between native English and French speakers,…

Computation and Language · Computer Science 2019-06-03 Rachel Bawden , Sophie Rosset , Thomas Lavergne , Eric Bilinski

Previous dialogue summarization techniques adapt large language models pretrained on the narrative text by injecting dialogue-specific features into the models. These features either require additional knowledge to recognize or make the…

Computation and Language · Computer Science 2022-04-29 Qi Jia , Yizhu Liu , Haifeng Tang , Kenny Q. Zhu

For machine translation to tackle discourse phenomena, models must have access to extra-sentential linguistic context. There has been recent interest in modelling context in neural machine translation (NMT), but models have been principally…

Computation and Language · Computer Science 2018-04-23 Rachel Bawden , Rico Sennrich , Alexandra Birch , Barry Haddow

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

Computation and Language · Computer Science 2019-08-06 Paweł Budzianowski , Ivan Vulić

In the last five years, the rise of the self-attentional Transformer-based architectures led to state-of-the-art performances over many natural language tasks. Although these approaches are increasingly popular, they require large amounts…

Computation and Language · Computer Science 2022-07-20 Oralie Cattan , Sahar Ghannay , Christophe Servan , Sophie Rosset

Autoregressive models used to generate responses in open-domain dialogue systems often struggle to take long-term context into account and to maintain consistency over a dialogue. Previous research in open-domain dialogue generation has…

Computation and Language · Computer Science 2023-04-18 Mehrdad Farahani , Richard Johansson

In this article, we describe some discursive segmentation methods as well as a preliminary evaluation of the segmentation quality. Although our experiment were carried for documents in French, we have developed three discursive segmentation…

Computation and Language · Computer Science 2020-06-15 Rémy Saksik , Alejandro Molina-Villegas , Andréa Carneiro Linhares , Juan-Manuel Torres-Moreno

Pre-trained language models have achieved huge improvement on many NLP tasks. However, these methods are usually designed for written text, so they do not consider the properties of spoken language. Therefore, this paper aims at…

Computation and Language · Computer Science 2020-11-03 Chao-Wei Huang , Yun-Nung Chen

Pre-trained language models (PrLMs) have achieved great success on a wide range of natural language processing tasks by virtue of the universal language representation ability obtained by self-supervised learning on a large corpus. These…

Computation and Language · Computer Science 2022-10-21 Junlong Li , Zhuosheng Zhang , Hai Zhao

Summarizing sales calls is a routine task performed manually by salespeople. We present a production system which combines generative models fine-tuned for customer-agent setting, with a human-in-the-loop user experience for an interactive…

Computation and Language · Computer Science 2022-04-29 Abedelkadir Asi , Song Wang , Roy Eisenstadt , Dean Geckt , Yarin Kuper , Yi Mao , Royi Ronen

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

This paper presents Z-Code++, a new pre-trained language model optimized for abstractive text summarization. The model extends the state of the art encoder-decoder model using three techniques. First, we use a two-phase pre-training process…

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…

Computation and Language · Computer Science 2024-08-02 Bin Wang , Zhengyuan Liu , Nancy F. Chen

Large language models (LLMs) have achieved impressive performance in text summarization, yet their performance often falls short when applied to specialized domains that differ from their original pre-training distribution. While…

Computation and Language · Computer Science 2025-10-10 Xue-Yong Fu , Elena Khasanova , Md Tahmid Rahman Laskar , Harsh Saini , Shashi Bhushan TN