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Several recent studies on dyadic human-human interactions have been done on conversations without specific business objectives. However, many companies might benefit from studies dedicated to more precise environments such as after sales…

Computation and Language · Computer Science 2021-09-21 Gaël Guibon , Matthieu Labeau , Hélène Flamein , Luce Lefeuvre , Chloé Clavel

Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…

Robotics · Computer Science 2024-12-31 Jordan Sinclair , Christopher Reardon

Speech Emotion Recognition (SER) task has known significant improvements over the last years with the advent of Deep Neural Networks (DNNs). However, even the most successful methods are still rather failing when adaptation to specific…

Audio and Speech Processing · Electrical Eng. & Systems 2021-04-16 Clément Le Moine , Nicolas Obin , Axel Roebel

Speech Emotion Captioning (SEC) has gradually become an active research task. The emotional content conveyed through human speech are often complex, and classifying them into fixed categories may not be enough to fully capture speech…

Computation and Language · Computer Science 2024-10-28 Ziqi Liang , Haoxiang Shi , Hanhui Chen

Detecting emotions directly from a speech signal plays an important role in effective human-computer interactions. Existing speech emotion recognition models require massive computational and storage resources, making them hard to implement…

Audio and Speech Processing · Electrical Eng. & Systems 2021-10-08 Arya Aftab , Alireza Morsali , Shahrokh Ghaemmaghami , Benoit Champagne

Accurately detecting emotions in conversation is a necessary yet challenging task due to the complexity of emotions and dynamics in dialogues. The emotional state of a speaker can be influenced by many different factors, such as…

Computation and Language · Computer Science 2023-02-07 Jiachen Luo , Huy Phan , Joshua Reiss

Listener head generation centers on generating non-verbal behaviors (e.g., smile) of a listener in reference to the information delivered by a speaker. A significant challenge when generating such responses is the non-deterministic nature…

Graphics · Computer Science 2023-10-10 Luchuan Song , Guojun Yin , Zhenchao Jin , Xiaoyi Dong , Chenliang Xu

Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined…

Artificial Intelligence · Computer Science 2025-08-19 Ting Yang , Li Chen , Huimin Wang

State-of-the-art models in NLP are now predominantly based on deep neural networks that are opaque in terms of how they come to make predictions. This limitation has increased interest in designing more interpretable deep models for NLP…

Computation and Language · Computer Science 2020-04-27 Jay DeYoung , Sarthak Jain , Nazneen Fatema Rajani , Eric Lehman , Caiming Xiong , Richard Socher , Byron C. Wallace

This paper describes our approach to the EmotionX-2019, the shared task of SocialNLP 2019. To detect emotion for each utterance of two datasets from the TV show Friends and Facebook chat log EmotionPush, we propose two-step deep learning…

Computation and Language · Computer Science 2019-07-24 Linkai Luo , Yue Wang

Emotion recognition from speech is a challenging task. Re-cent advances in deep learning have led bi-directional recur-rent neural network (Bi-RNN) and attention mechanism as astandard method for speech emotion recognition, extractingand…

Sound · Computer Science 2021-06-09 Zixuan Peng , Yu Lu , Shengfeng Pan , Yunfeng Liu

Conversations emerge as the primary media for exchanging ideas and conceptions. From the listener's perspective, identifying various affective qualities, such as sarcasm, humour, and emotions, is paramount for comprehending the true…

Computation and Language · Computer Science 2022-11-23 Shivani Kumar , Ishani Mondal , Md Shad Akhtar , Tanmoy Chakraborty

Understanding the process of emotion generation is crucial for analyzing the causes behind emotions. Causal Emotion Entailment (CEE), an emotion-understanding task, aims to identify the causal utterances in a conversation that stimulate the…

Computation and Language · Computer Science 2024-05-22 Zhaopei Huang , Jinming Zhao , Qin Jin

Existing neural conversational models process natural language primarily on a lexico-syntactic level, thereby ignoring one of the most crucial components of human-to-human dialogue: its affective content. We take a step in this direction by…

Computation and Language · Computer Science 2017-09-14 Nabiha Asghar , Pascal Poupart , Jesse Hoey , Xin Jiang , Lili Mou

In this paper we describe the linguistic processor of a spoken dialogue system. The parser receives a word graph from the recognition module as its input. Its task is to find the best path through the graph. If no complete solution can be…

cmp-lg · Computer Science 2008-02-03 Gerhard Hanrieder , Guenther Goerz

Recent advancements in Large Language Models (LLMs) have demonstrated great success in many Natural Language Processing (NLP) tasks. In addition to their cognitive intelligence, exploring their capabilities in emotional intelligence is also…

Computation and Language · Computer Science 2025-02-18 Xin Hong , Yuan Gong , Vidhyasaharan Sethu , Ting Dang

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Textless speech-to-speech translation systems are rapidly advancing, thanks to the integration of self-supervised learning techniques. However, existing state-of-the-art systems fall short when it comes to capturing and transferring…

Sound · Computer Science 2023-10-12 Jarod Duret , Benjamin O'Brien , Yannick Estève , Titouan Parcollet

In this work, we conduct an extensive comparison of various approaches to speech based emotion recognition systems. The analyses were carried out on audio recordings from Ryerson Audio-Visual Database of Emotional Speech and Song (RAVDESS).…

Sound · Computer Science 2019-12-24 Kannan Venkataramanan , Haresh Rengaraj Rajamohan

Emotion Recognition in Conversation (ERC) has attracted widespread attention in the natural language processing field due to its enormous potential for practical applications. Existing ERC methods face challenges in achieving generalization…

Computation and Language · Computer Science 2023-09-20 Shanglin Lei , Xiaoping Wang , Guanting Dong , Jiang Li , Yingjian Liu