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A key operational challenge for call centers is to decide, in real time, which waiting customer should be served by which available agent. This is known as skill-based routing, and the decision becomes especially difficult in large systems…

Systems and Control · Electrical Eng. & Systems 2026-05-12 Baris Ata , Ebru Kasikaralar

This paper considers the vehicle routing problem with stochastic demands (VRPSD) under optimal restocking. We develop an exact algorithm that is effective for solving instances with many vehicles and few customers per route. In our…

Optimization and Control · Mathematics 2018-06-25 Alexandre Florio , Richard Hartl , Stefan Minner

Drones are currently seen as a viable way for improving the distribution of parcels in urban and rural environments, while working in coordination with traditional vehicles like trucks. In this paper we consider the parallel drone…

Optimization and Control · Mathematics 2023-07-07 Roberto Montemanni , Mauro Dell'Amico

The multi-path Traveling Salesman Problem with stochastic travel costs arises in hybrid vehicle routing applications designed for Smart City and City Logistics, where multiple paths exist between each pair of locations. Travel times along…

Optimization and Control · Mathematics 2026-05-15 Xiaochen Chou , Ludovica Di Marco , Enza Messina

The Bus Driver Scheduling Problem (BDSP) is a combinatorial optimization problem with the goal to design shifts to cover prearranged bus tours. The objective takes into account the operational cost as well as the satisfaction of drivers.…

Optimization and Control · Mathematics 2026-04-23 Lucas Kletzander , Tommaso Mannelli Mazzoli , Nysret Musliu , Pascal Van Hentenryck

We present a unified framework for minimizing average completion time for many seemingly disparate online scheduling problems, such as the traveling repairperson problems (TRP), dial-a-ride problems (DARP), and scheduling on unrelated…

Data Structures and Algorithms · Computer Science 2021-05-18 Marcin Bienkowski , Artur Kraska , Hsiang-Hsuan Liu

This article addresses the dynamic multi-skill workforce scheduling and routing problem with time windows and synchronization constraints (DWSRP-TW-SC) inherent in the on-demand home services sector. In this problem, new service requests…

Optimization and Control · Mathematics 2023-09-19 Onur Demiray , Doruk Tolga , Eda Yücel

Recommending routes by their probability of having a rider has long been the goal of conventional route recommendation systems. While this maximizes the platform-specific criteria of efficiency, it results in sub-optimal outcomes with the…

Data Structures and Algorithms · Computer Science 2025-04-24 Aqsa Ashraf Makhdomi , Iqra Altaf Gillani

Recent studies in maritime logistics have introduced a general ship routing problem and a benchmark suite based on real shipping segments, considering pickups and deliveries, cargo selection, ship-dependent starting locations, travel times…

Data Structures and Algorithms · Computer Science 2019-12-18 Gabriel Homsi , Rafael Martinelli , Thibaut Vidal , Kjetil Fagerholt

This paper considers the design of On-Demand Multimodal Transit Systems (ODMTS) that combine fixed bus/rail routes between transit hubs with on-demand shuttles that serve the first/last miles to/from the hubs. The design problem aims at…

Optimization and Control · Mathematics 2022-02-01 Ramon Auad , Pascal Van Hentenryck

With the rise of e-commerce and increasing customer requirements, logistics service providers face a new complexity in their daily planning, mainly due to efficiently handling same day deliveries. Existing multi-stage stochastic…

Optimization and Control · Mathematics 2023-04-04 Léo Baty , Kai Jungel , Patrick S. Klein , Axel Parmentier , Maximilian Schiffer

This paper offers a new algorithm to efficiently optimize scheduling decisions for dial-a-ride problems (DARPs), including problem variants considering electric and autonomous vehicles (e-ADARPs). The scheduling heuristic, based on linear…

Optimization and Control · Mathematics 2023-04-24 Claudia Bongiovanni , Nikolas Geroliminis , Mor Kaspi

Accurately estimating the impact of road maintenance schedules on traffic conditions is important because maintenance operations can substantially worsen congestion if not carefully planned. Reliable estimates allow planners to avoid…

Machine Learning · Computer Science 2025-06-09 Robbert Bosch , Wouter van Heeswijk , Patricia Rogetzer , Martijn Mes

The railway timetables are designed in an optimal manner to maximize the capacity usage of the infrastructure concerning different objectives besides avoiding conflicts. The real-time railway traffic management problem occurs when the…

Optimization and Control · Mathematics 2024-10-28 László Lindenmaier , István Ferenc Lövétei , Szilárd Aradi

This work presents a model for the Tramp Ship Scheduling problem including berth allocation considerations, motivated by a real case of a shipping company. The aim is to determine the travel schedule for each vessel considering multiple…

This paper examines the generalisation of the Pickup and Delivery Problem that allows mid-route load exchanges among vehicles and obeys strict time-windows at all locations. We propose a novel Logic-Based Benders Decomposition (LBBD) that…

Optimization and Control · Mathematics 2025-05-06 Ioannis Avgerinos , Ioannis Mourtos , Nikolaos Tsompanidis , Georgios Zois

This study introduces a hybrid meta-heuristic for generating feasible course timetables in large-scale scenarios. We conducted tests using our university's instances. The current commercial software often struggles to meet constraints and…

Optimization and Control · Mathematics 2023-11-01 João Almeida , José Rui Figueira , Alexandre P. Francisco , Daniel Santos

Transportation is an essential area in the nowadays society, both for business sector and citizenry. There are different kinds of transportation systems, each one with its own characteristics. In the same way, various areas of knowledge can…

Artificial Intelligence · Computer Science 2020-03-26 Eneko Osaba

This thesis introduces stochastic generalized routing problem model and proposes exact and heuristic algorithms to solve it efficiently, in a wide range of problem sizes. At first, the classic routing problem with its common variations in…

Optimization and Control · Mathematics 2019-03-08 Faraz Dadgostari

We propose two distributionally robust optimization (DRO) models for a mobile facility (MF) fleet sizing, routing, and scheduling problem (MFRSP) with time-dependent and random demand, as well as methodologies for solving these models.…

Optimization and Control · Mathematics 2022-02-23 Karmel S. Shehadeh
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