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While the field of affective computing has contributed to greatly improving the seamlessness of human-robot interactions, the focus has primarily been on the emotional processing of the self, rather than the perception of the other. To…

Human-Computer Interaction · Computer Science 2023-11-17 Maria Teresa Parreira , Michael J. Sack , Malte Jung

Surveys are a widespread method for collecting data at scale, but their rigid structure often limits the depth of qualitative insights obtained. While interviews naturally yield richer responses, they are challenging to conduct across…

Human-Computer Interaction · Computer Science 2025-03-12 Rune M. Jacobsen , Samuel Rhys Cox , Carla F. Griggio , Niels van Berkel

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

Human-Computer Interaction · Computer Science 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

Conversation systems accommodate diverse users with unique personalities and distinct writing styles. Within the domain of multi-turn dialogue modeling, this work studies the impact of varied utterance lengths on the quality of subsequent…

Computation and Language · Computer Science 2024-02-02 Yufei Tao , Tiernan Mines , Ameeta Agrawal

Multi-party conversation generation, such as smart reply and collaborative assistants, is an increasingly important capability of generative AI, yet its evaluation remains a critical bottleneck. Compared to two-party dialogue, multi-party…

Computation and Language · Computer Science 2026-03-06 Minxing Zhang , Yi Yang , Zhuofan Jia , Xuan Yang , Jian Pei , Yuchen Zang , Xingwang Deng , Xianglong Chen

In order to build self-consistent personalized dialogue agents, previous research has mostly focused on textual persona that delivers personal facts or personalities. However, to fully describe the multi-faceted nature of persona, image…

Computation and Language · Computer Science 2023-05-30 Jaewoo Ahn , Yeda Song , Sangdoo Yun , Gunhee Kim

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Human-Computer Interaction · Computer Science 2025-06-05 Chadha Degachi , Samuel Kernan Freire , Evangelos Niforatos , Gerd Kortuem

We present an evaluation framework for interactive dialogue assessment in the context of English as a Second Language (ESL) speakers. Our framework collects dialogue-level interactivity labels (e.g., topic management; 4 labels in total) and…

Computation and Language · Computer Science 2025-02-05 Rena Gao , Carsten Roever , Jey Han Lau

Large language models (LLMs) possess strong persuasive capabilities that outperform humans in head-to-head comparisons. Users report consulting LLMs to inform major life decisions in relationships, medical settings, and when seeking…

Human-Computer Interaction · Computer Science 2026-04-28 Nalin Poungpeth , Nicholas Clark , Tanu Mitra

Human conversation relies heavily on conversational implicature, in which speakers convey meanings that are suggested rather than explicitly stated. Although recent large language models exhibit strong conversational fluency, they remain…

Computation and Language · Computer Science 2026-05-26 Hirona Jacqueline Arai , Xiang Ren

Qualitative interviews provide essential insights into human experiences when they elicit high-quality responses. While qualitative and NLP researchers have proposed various measures of interview quality, these measures lack validation that…

Computation and Language · Computer Science 2026-04-08 Jonathan Ivey , Anjalie Field , Ziang Xiao

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing…

Computation and Language · Computer Science 2021-09-23 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

In this study, we explore peer-interaction effects in online networks on speaking skill development. In particular, we present an evidence for gradual buildup of skills in a small-group setting that has not been reported in the literature.…

Social and Information Networks · Computer Science 2018-06-14 Rasoul Shafipour , Raiyan Abdul Baten , Md Kamrul Hasan , Gourab Ghoshal , Gonzalo Mateos , Mohammed Ehsan Hoque

As large language model (LLM)-enhanced chatbots become increasingly expressive and socially responsive, many users begin forming companionship-like bonds with them. This study investigates how using AI companions relates to psychological…

Human-Computer Interaction · Computer Science 2026-05-06 Yutong Zhang , Dora Zhao , Jeffrey T. Hancock , Robert Kraut , Diyi Yang

Roles are one of the most important concepts in understanding human sociocognitive behavior. During group interactions, members take on different roles within the discussion. Roles have distinct patterns of behavioral engagement (i.e.,…

Computation and Language · Computer Science 2018-08-22 Nia Dowell , Tristian Nixon , Arthur Graesser

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Correspondence identifies relationships among objects via similarities among their components; it is ubiquitous in the analysis of spatial datasets, including images, weather maps, and computational simulations. This paper develops a novel…

Artificial Intelligence · Computer Science 2007-05-23 Chris Bailey-Kellogg , Naren Ramakrishnan

Conversational tones -- the manners and attitudes in which speakers communicate -- are essential to effective communication. Amidst the increasing popularization of Large Language Models (LLMs) over recent years, it becomes necessary to…

Computation and Language · Computer Science 2024-06-07 Dun-Ming Huang , Pol Van Rijn , Ilia Sucholutsky , Raja Marjieh , Nori Jacoby

So far, most research investigating the predictability of human behavior, such as mobility and social interactions, has focused mainly on the exploitation of sensor data. However, sensor data can be difficult to capture the subjective…

Human-Computer Interaction · Computer Science 2024-05-08 Ivano Bison , Haonan Zhao

The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

Human-Computer Interaction · Computer Science 2020-03-24 Ziang Xiao , Michelle X. Zhou , Q. Vera Liao , Gloria Mark , Changyan Chi , Wenxi Chen , Huahai Yang
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