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This survey provides an examination of the use of Deep Neural Networks (DNN) in Collaborative Filtering (CF) recommendation systems. As the digital world increasingly relies on data-driven approaches, traditional CF techniques face…

Artificial Intelligence · Computer Science 2024-12-03 Pang Li , Shahrul Azman Mohd Noah , Hafiz Mohd Sarim

Graph neural networks (GNNs) find applications in various domains such as computational biology, natural language processing, and computer security. Owing to their popularity, there is an increasing need to explain GNN predictions since…

Machine Learning · Computer Science 2022-11-14 Mert Kosan , Zexi Huang , Sourav Medya , Sayan Ranu , Ambuj Singh

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li

Explainable recommendation through counterfactual reasoning seeks to identify the influential aspects of items in recommendations, which can then be used as explanations. However, state-of-the-art approaches, which aim to minimize changes…

Information Retrieval · Computer Science 2025-10-14 Yi Yu , Zhenxing Hu

Nowadays, research into personalization has been focusing on explainability and fairness. Several approaches proposed in recent works are able to explain individual recommendations in a post-hoc manner or by explanation paths. However,…

Information Retrieval · Computer Science 2024-03-26 Giacomo Medda , Francesco Fabbri , Mirko Marras , Ludovico Boratto , Gianni Fenu

This paper investigates the prospects of using directive explanations to assist people in achieving recourse of machine learning decisions. Directive explanations list which specific actions an individual needs to take to achieve their…

Machine Learning · Computer Science 2021-02-05 Ronal Singh , Paul Dourish , Piers Howe , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere

Effective recommender systems play a crucial role in accurately capturing user and item attributes that mirror individual preferences. Some existing recommendation techniques have started to shift their focus towards modeling various types…

Information Retrieval · Computer Science 2025-06-26 Xiang Li , Chaofan Fu , Zhongying Zhao , Guanjie Zheng , Chao Huang , Yanwei Yu , Junyu Dong

Counterfactual explanations (CFEs) offer a tangible and actionable way to explain recommendations by showing users a "what-if" scenario that demonstrates how small changes in their history would alter the system's output. However, existing…

Information Retrieval · Computer Science 2025-08-13 Arjan Hasami , Masoud Mansoury

Social media plays a crucial role in shaping society, often amplifying polarization and spreading misinformation. These effects stem from complex dynamics involving user interactions, individual traits, and recommender algorithms driving…

Information Retrieval · Computer Science 2025-04-16 Sabrina Guidotti , Sabrina Patania , Giuseppe Vizzari , Dimitri Ognibene , Gregor Donabauer , Udo Kruschwitz , Davide Taibi

Recommender systems are designed to learn user preferences from observed feedback and comprise many fundamental tasks, such as rating prediction and post-click conversion rate (pCVR) prediction. However, the observed feedback usually suffer…

Information Retrieval · Computer Science 2024-02-09 Jun Wang , Haoxuan Li , Chi Zhang , Dongxu Liang , Enyun Yu , Wenwu Ou , Wenjia Wang

We propose a J-NCF method for recommender systems. The J-NCF model applies a joint neural network that couples deep feature learning and deep interaction modeling with a rating matrix. Deep feature learning extracts feature representations…

Information Retrieval · Computer Science 2019-07-11 Wanyu Chen , Fei Cai , Honghui Chen , Maarten de Rijke

Explainability is widely regarded as essential for trustworthy artificial intelligence systems. However, the metrics commonly used to evaluate counterfactual explanations are algorithmic evaluation metrics that are rarely validated against…

Artificial Intelligence · Computer Science 2026-03-17 Felix Liedeker , Basil Ell , Philipp Cimiano , Christoph Düsing

In general, recommendation can be viewed as a matching problem, i.e., match proper items for proper users. However, due to the huge semantic gap between users and items, it's almost impossible to directly match users and items in their…

Machine Learning · Computer Science 2019-01-16 Zhi-Hong Deng , Ling Huang , Chang-Dong Wang , Jian-Huang Lai , Philip S. Yu

In many applications, it is important to be able to explain the decisions of machine learning systems. An increasingly popular approach has been to seek to provide \emph{counterfactual instance explanations}. These specify close possible…

Artificial Intelligence · Computer Science 2021-09-22 Adam White , Artur d'Avila Garcez

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

In many online applications interactions between a user and a web-service are organized in a sequential way, e.g., user browsing an e-commerce website. In this setting, recommendation system acts throughout user navigation by showing items.…

Information Retrieval · Computer Science 2018-09-11 Elena Smirnova

Recommendation is a prevalent application of machine learning that affects many users; therefore, it is important for recommender models to be accurate and interpretable. In this work, we propose a method to both interpret and augment the…

Machine Learning · Statistics 2020-06-22 Michael Tsang , Dehua Cheng , Hanpeng Liu , Xue Feng , Eric Zhou , Yan Liu

In academic research, recommender systems are often evaluated on benchmark datasets, without much consideration about the global timeline. Hence, we are unable to answer questions like: Do loyal users enjoy better recommendations than…

Information Retrieval · Computer Science 2022-07-05 Yitong Ji , Aixin Sun , Jie Zhang , Chenliang Li

Although personalized recommendation has been investigated for decades, the wide adoption of Latent Factor Models (LFM) has made the explainability of recommendations a critical issue to both the research community and practical application…

Information Retrieval · Computer Science 2017-08-23 Yongfeng Zhang

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas