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Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by the APIs. In this paper, we propose to expand coverage of…

Computation and Language · Computer Science 2020-06-08 Seokhwan Kim , Mihail Eric , Karthik Gopalakrishnan , Behnam Hedayatnia , Yang Liu , Dilek Hakkani-Tur

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

Computation and Language · Computer Science 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis

Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…

Computation and Language · Computer Science 2024-03-05 Weihao Zeng , Keqing He , Yejie Wang , Dayuan Fu , Weiran Xu

We report the results of DialogSum Challenge, the shared task on summarizing real-life scenario dialogues at INLG 2022. Four teams participate in this shared task and three submit their system reports, exploring different methods to improve…

Computation and Language · Computer Science 2022-09-07 Yulong Chen , Naihao Deng , Yang Liu , Yue Zhang

Reinforcement learning has been widely adopted to model dialogue managers in task-oriented dialogues. However, the user simulator provided by state-of-the-art dialogue frameworks are only rough approximations of human behaviour. The ability…

Computation and Language · Computer Science 2023-02-23 Thibault Cordier , Tanguy Urvoy , Fabrice Lefevre , Lina M. Rojas-Barahona

We investigate the problem of simultaneous machine translation of long-form speech content. We target a continuous speech-to-text scenario, generating translated captions for a live audio feed, such as a lecture or play-by-play commentary.…

Computation and Language · Computer Science 2020-04-09 Naveen Arivazhagan , Colin Cherry , Te I , Wolfgang Macherey , Pallavi Baljekar , George Foster

End-to-end (E2E) task-oriented dialogue (ToD) systems are prone to fall into the so-called "likelihood trap", resulting in generated responses which are dull, repetitive, and often inconsistent with dialogue history. Comparing ranked lists…

Computation and Language · Computer Science 2022-12-20 Songbo Hu , Ivan Vulić , Fangyu Liu , Anna Korhonen

Human conversations can evolve in many different ways, creating challenges for automatic understanding and summarization. Goal-oriented conversations often have meaningful sub-dialogue structure, but it can be highly domain-dependent. This…

Computation and Language · Computer Science 2022-11-18 Bo-Ru Lu , Yushi Hu , Hao Cheng , Noah A. Smith , Mari Ostendorf

Dialog policy decides what and how a task-oriented dialog system will respond, and plays a vital role in delivering effective conversations. Many studies apply Reinforcement Learning to learn a dialog policy with the reward function which…

Computation and Language · Computer Science 2019-08-29 Ryuichi Takanobu , Hanlin Zhu , Minlie Huang

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

Computation and Language · Computer Science 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

Consistency Identification has obtained remarkable success on open-domain dialogue, which can be used for preventing inconsistent response generation. However, in contrast to the rapid development in open-domain dialogue, few efforts have…

Computation and Language · Computer Science 2021-09-24 Libo Qin , Tianbao Xie , Shijue Huang , Qiguang Chen , Xiao Xu , Wanxiang Che

Enhancing AI systems with efficient communication skills that align with human understanding is crucial for their effective assistance to human users. Proactive initiatives from the system side are needed to discern specific circumstances…

Computation and Language · Computer Science 2023-06-22 Weijie Jack Zhang

We present the SUPERB challenge at SLT 2022, which aims at learning self-supervised speech representation for better performance, generalization, and efficiency. The challenge builds upon the SUPERB benchmark and implements metrics to…

Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…

Computation and Language · Computer Science 2018-01-09 Zhou Yu , Alan W Black , Alexander I. Rudnicky

In recent years, large language models (LLMs) have played an important role in automatic speech recognition (ASR) and text-to-speech (TTS) systems. While reinforcement learning (RL) has significantly enhanced LLM performance in text-based…

Sound · Computer Science 2025-09-24 Changfeng Gao , Yabin Li , Keyu An , Zhifu Gao , Zhihao Du , Han Zhao , Xiangang Li

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

Computation and Language · Computer Science 2019-08-06 Paweł Budzianowski , Ivan Vulić

Text to speech (TTS) and automatic speech recognition (ASR) are two dual tasks in speech processing and both achieve impressive performance thanks to the recent advance in deep learning and large amount of aligned speech and text data.…

Audio and Speech Processing · Electrical Eng. & Systems 2020-07-28 Yi Ren , Xu Tan , Tao Qin , Sheng Zhao , Zhou Zhao , Tie-Yan Liu

Human conversation is inherently complex, often spanning many different topics/domains. This makes policy learning for dialogue systems very challenging. Standard flat reinforcement learning methods do not provide an efficient framework for…

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

While supervised learning models have shown remarkable performance in various natural language processing (NLP) tasks, their success heavily relies on the availability of large-scale labeled datasets, which can be costly and time-consuming…

Computation and Language · Computer Science 2024-06-04 Wrick Talukdar , Anjanava Biswas