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The dependency between an adequate question formulation and correct answer selection is a very intriguing but still underexplored area. In this paper, we show that question rewriting (QR) of the conversational context allows to shed more…
Huge volumes of patient queries are daily generated on online health forums, rendering manual doctor allocation a labor-intensive task. To better help patients, this paper studies a novel task of doctor recommendation to enable automatic…
Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…
Question answering (QA) systems are increasingly deployed across domains. However, their reliability is undermined when retrieved evidence is incomplete, noisy, or uncertain. Existing knowledge graph (KG) based QA frameworks typically…
The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge…
Online forums are rich sources of information about user communication activity over time. Finding temporal patterns in online forum communication threads can advance our understanding of the dynamics of conversations. The main challenge of…
Human-in-the-loop topic modelling incorporates users' knowledge into the modelling process, enabling them to refine the model iteratively. Recent research has demonstrated the value of user feedback, but there are still issues to consider,…
One of the major hurdles preventing the full exploitation of information from online communities is the widespread concern regarding the quality and credibility of user-contributed content. Prior works in this domain operate on a static…
Click-Through Rate (CTR) prediction is a core task in online personalization platform. A key step for CTR prediction is to learn accurate user representation to capture their interests. Generally, the interest expressed by a user is…
Community based question answering platforms have attracted substantial users to share knowledge and learn from each other. As the rapid enlargement of CQA platforms, quantities of overlapped questions emerge, which makes users confounded…
Question Answering (QA) systems are becoming the inspiring model for the future of search engines. While recently, underlying datasets for QA systems have been promoted from unstructured datasets to structured datasets with highly…
Personalization in Information Retrieval is a topic studied for a long time. Nevertheless, there is still a lack of high-quality, real-world datasets to conduct large-scale experiments and evaluate models for personalized search. This paper…
In the area of community question answering (CQA), answer selection and answer ranking are two tasks which are applied to help users quickly access valuable answers. Existing solutions mainly exploit the syntactic or semantic correlation…
For their attractiveness, comprehensiveness and dynamic coverage of relevant topics, community-based question answering sites such as Stack Overflow heavily rely on the engagement of their communities: Questions on new technologies,…
We focus on multiple-choice question answering (QA) tasks in subject areas such as science, where we require both broad background knowledge and the facts from the given subject-area reference corpus. In this work, we explore simple yet…
Context modeling plays a critical role in building multi-turn dialogue systems. Conversational Query Rewriting (CQR) aims to simplify the multi-turn dialogue modeling into a single-turn problem by explicitly rewriting the conversational…
Knowledge Base Question Answering (KBQA) tasks that involve complex reasoning are emerging as an important research direction. However, most existing KBQA datasets focus primarily on generic multi-hop reasoning over explicit facts, largely…
Open-domain conversational question answering can be viewed as two tasks: passage retrieval and conversational question answering, where the former relies on selecting candidate passages from a large corpus and the latter requires better…
Question Answering (QA) is increasingly used by search engines to provide results to their end-users, yet very few websites currently use QA technologies for their search functionality. To illustrate the potential of QA technologies for the…
Knowledge base question answering (KBQA) aims to answer a question over a knowledge base (KB). Early studies mainly focused on answering simple questions over KBs and achieved great success. However, their performance on complex questions…