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Community Question Answering (CQA) websites have become valuable repositories which host a massive volume of human knowledge. To maximize the utility of such knowledge, it is essential to evaluate the quality of an existing question or…
Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…
With the steady emergence of community question answering (CQA) platforms like Quora, StackExchange, and WikiHow, users now have an unprecedented access to information on various kind of queries and tasks. Moreover, the rapid proliferation…
Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…
Question Answering (QA) over Knowledge Base (KB) aims to automatically answer natural language questions via well-structured relation information between entities stored in knowledge bases. In order to make KBQA more applicable in actual…
Users are posting millions of questions on Community question answering sites each day. The quality of those questions significantly affects the satisfactions of the sites' users and, therefore, sites' traffic. We gathered 15…
A case-based reasoning (CBR) system solves a new problem by retrieving `cases' that are similar to the given problem. If such a system can achieve high accuracy, it is appealing owing to its simplicity, interpretability, and scalability. In…
Community Question Answering (CQA) platforms contain plenty of CQA texts (i.e., questions and answers corresponding to the question) where named entities appear ubiquitously. In this paper, we define a new task of CQA entity linking (CQAEL)…
In community question answering (cQA) platforms like Stack Overflow, related question retrieval is recognized as a fundamental task that allows users to retrieve related questions to answer user queries automatically. Although many…
Routing questions in Community Question Answer services (CQAs) such as Stack Exchange sites is a well-studied problem. Yet, cold-start -- a phenomena observed when a new question is posted is not well addressed by existing approaches.…
We introduce REALTIME QA, a dynamic question answering (QA) platform that announces questions and evaluates systems on a regular basis (weekly in this version). REALTIME QA inquires about the current world, and QA systems need to answer…
The online communities available on the Web have shown to be significantly interactive and capable of collectively solving difficult tasks. Nevertheless, it is still a challenge to decide how a task should be dispatched through the network…
Time plays a critical role in how information is generated, retrieved, and interpreted. In this survey, we provide a comprehensive overview of Temporal Question Answering (TQA), a research area that focuses on answering questions involving…
Community Question-Answering websites, such as StackOverflow and Quora, expect users to follow specific guidelines in order to maintain content quality. These systems mainly rely on community reports for assessing contents, which has…
There has a been a significant rise in the use of Community Question Answering sites (CQAs) over the last decade owing primarily to their ability to leverage the wisdom of the crowd. Duplicate questions have a crippling effect on the…
Building automatic technical support system is an important yet challenge task. Conceptually, to answer a user question on a technical forum, a human expert has to first retrieve relevant documents, and then read them carefully to identify…
In the community question answering (CQA) system, the answer selection task aims to identify the best answer for a specific question, and thus is playing a key role in enhancing the service quality through recommending appropriate answers…
Community Question Answering (CQA) has gained increasing popularity in many domains. Mortgage is a complex and dynamic industry, and a flexible and efficient CQA platform can potentially enhance the quality of service for mortgage officers…
Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…
Question answering (QA) has become a popular way for humans to access billion-scale knowledge bases. Unlike web search, QA over a knowledge base gives out accurate and concise results, provided that natural language questions can be…