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Dialog State Tracking (DST) is one of the most crucial modules for goal-oriented dialogue systems. In this paper, we introduce FastSGT (Fast Schema Guided Tracker), a fast and robust BERT-based model for state tracking in goal-oriented…

Machine Learning · Computer Science 2020-08-31 Vahid Noroozi , Yang Zhang , Evelina Bakhturina , Tomasz Kornuta

Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track…

Computation and Language · Computer Science 2020-02-10 Pavel Gulyaev , Eugenia Elistratova , Vasily Konovalov , Yuri Kuratov , Leonid Pugachev , Mikhail Burtsev

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

We present our work on Track 4 in the Dialogue System Technology Challenges 8 (DSTC8). The DSTC8-Track 4 aims to perform dialogue state tracking (DST) under the zero-shot settings, in which the model needs to generalize on unseen service…

Computation and Language · Computer Science 2020-02-04 Yu-Ping Ruan , Zhen-Hua Ling , Jia-Chen Gu , Quan Liu

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

Recent research on dialogue state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on aggressive data augmentation and fine-tuning of ever larger…

Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

Computation and Language · Computer Science 2019-07-09 Guan-Lin Chao , Ian Lane

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary. Existing approaches exploit BERT encoder and copy-based RNN decoder, where the encoder predicts the state operation, and the decoder generates…

Computation and Language · Computer Science 2021-04-09 Yan Zeng , Jian-Yun Nie

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…

Computation and Language · Computer Science 2021-05-07 Ye Zhang , Yuan Cao , Mahdis Mahdieh , Jeffrey Zhao , Yonghui Wu

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn…

Computation and Language · Computer Science 2025-10-02 Samin Mahdipour Aghabagher , Saeedeh Momtazi

Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has…

Computation and Language · Computer Science 2023-10-24 Yujie Feng , Zexin Lu , Bo Liu , Liming Zhan , Xiao-Ming Wu

Dialog State Tracking (DST), an integral part of modern dialog systems, aims to track user preferences and constraints (slots) in task-oriented dialogs. In real-world settings with constantly changing services, DST systems must generalize…

Computation and Language · Computer Science 2021-01-22 Shuyang Li , Jin Cao , Mukund Sridhar , Henghui Zhu , Shang-Wen Li , Wael Hamza , Julian McAuley

This paper describes our approach in DSTC 8 Track 4: Schema-Guided Dialogue State Tracking. The goal of this task is to predict the intents and slots in each user turn to complete the dialogue state tracking (DST) based on the information…

Computation and Language · Computer Science 2020-02-04 Yue Ma , Zengfeng Zeng , Dawei Zhu , Xuan Li , Yiying Yang , Xiaoyuan Yao , Kaijie Zhou , Jianping Shen
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