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People use search engines to find answers to questions related to their health, finances, or other socially relevant issues. However, most users are unaware that search results are considerably influenced by search engine marketing (SEM).…
This research informs the means to develop an e-commerce strategy for web based tourism promotion of hotels located in developing countries. The study explored the aspects related to the use of information systems in web based tourism…
User-generated content from social media is produced in many languages, making it technically challenging to compare the discussed themes from one domain across different cultures and regions. It is relevant for domains in a globalized…
This workshop paper reports on an ongoing mixed-methods study on the two arguably most popular social network sites, Facebook and Twitter, for the same users. The overarching goal of the study is to shed light into the nuances of social…
On social media platforms, like Twitter, users are often interested in gaining more influence and popularity by growing their set of followers, aka their audience. Several studies have described the properties of users on Twitter based on…
This study presents a secondary data analysis of the survey data collected as part of the American Trends Panel series by the Pew Research Center. A logistic regression was performed to ascertain the effects of the perceived risk of…
Twitter accounts have already been used in many scientometric studies, but the meaningfulness of the data for societal impact measurements in research evaluation has been questioned. Earlier research focused on social media counts and…
This paper presents a cross-domain trend analysis that aims to identify and analyze the relationships between stock prices, stock news on Twitter, and users' behaviors on e-commerce websites. The analysis is based on three datasets: a US…
Information and communication technology has the capability to improve the process by which governments involve citizens in formulating public policy and public projects. Even though much of government regulations may now be in digital form…
Trending topics in microblogs such as Twitter are valuable resources to understand social aspects of real-world events. To enable deep analyses of such trends, semantic annotation is an effective approach; yet the problem of annotating…
Data mining can be evaluated as a strategic tool to determine the customer profiles in order to learn customer expectations and requirements. Airline customers have different characteristics and if passenger reviews about their trip…
Social media users give rise to social trends as they share about common interests, which can be triggered by different reasons. In this work, we explore the types of triggers that spark trends on Twitter, introducing a typology with…
Twitter is a social media platform where users express opinions over a variety of issues. Posts offering grievances or complaints can be utilized by private/ public organizations to improve their service and promptly gauge a low-cost…
Public transit systems play a crucial role in providing efficient and sustainable transportation options in urban areas. However, these systems face various challenges in meeting commuters' needs. On the other hand, despite the rapid…
Recent advances in text mining and natural language processing technology have enabled researchers to detect an authors identity or demographic characteristics, such as age and gender, in several text genres by automatically analysing the…
This paper reviews literature from 2011 to 2013 on how Latent attributes like gender, political leaning etc. can be inferred from a person's twitter and neighborhood data. Prediction of demographic data can bring value to businesses, can…
Locations, e.g., countries, states, cities, and point-of-interests, are central to news, emergency events, and people's daily lives. Automatic identification of locations associated with or mentioned in documents has been explored for…
Trending topics are the online conversations that grab collective attention on social media. They are continually changing and often reflect exogenous events that happen in the real world. Trends are localized in space and time as they are…
Social media platforms are thriving nowadays, so a huge volume of data is produced. As it includes brief and clear statements, millions of people post their thoughts on microblogging sites every day. This paper represents and analyze the…
A vast amount of textual web streams is influenced by events or phenomena emerging in the real world. The social web forms an excellent modern paradigm, where unstructured user generated content is published on a regular basis and in most…