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This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Cybersecurity vendors consistently apply AI (Artificial Intelligence) to their solutions and many cybersecurity domains can benefit from AI technology. However, black-box AI techniques present some difficulties in comprehension and adoption…

Cryptography and Security · Computer Science 2023-03-03 Carlos Mendes , Tatiane Nogueira Rios

Deep learning continues to revolutionize an ever-growing number of critical application areas including healthcare, transportation, finance, and basic sciences. Despite their increased predictive power, model transparency and human…

Machine Learning · Computer Science 2020-04-28 Benjamin Shickel , Parisa Rashidi

The idea of Artificial Intelligence (AI) has a long history. It turned out, however, that reaching intelligence at human levels is more complicated than originally anticipated. Currently we are experiencing a renewed interest in AI, fueled…

Computers and Society · Computer Science 2019-06-27 Michael van Hartskamp , Sergio Consoli , Wim Verhaegh , Milan Petković , Anja van de Stolpe

Last years have been characterized by an upsurge of opaque automatic decision support systems, such as Deep Neural Networks (DNNs). Although they have great generalization and prediction skills, their functioning does not allow obtaining…

Generative AI systems may pose serious risks to individuals vulnerable to eating disorders. Existing safeguards tend to overlook subtle but clinically significant cues, leaving many risks unaddressed. To better understand the nature of…

Human-Computer Interaction · Computer Science 2025-12-05 Amy Winecoff , Kevin Klyman

In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…

Artificial Intelligence · Computer Science 2025-03-03 Nghi Truong , Phanish Puranam , Ilia Testlin

Explainable Artificial Intelligence (XAI) is a rising field in AI. It aims to produce a demonstrative factor of trust, which for human subjects is achieved through communicative means, which Machine Learning (ML) algorithms cannot solely…

Machine Learning · Computer Science 2021-03-09 Jamie Andrew Duell

A growing research explores the usage of AI explanations on user's decision phases for human-AI collaborative decision-making. However, previous studies found the issues of overreliance on `wrong' AI outputs. In this paper, we propose…

Human-Computer Interaction · Computer Science 2024-09-25 Min Hun Lee , Renee Bao Xuan Ng , Silvana Xinyi Choo , Shamala Thilarajah

There are concerns about the reliability and safety of artificial intelligence (AI) based on sub-symbolic neural networks because its decisions cannot be explained explicitly. This is the black box problem of modern AI. At the same time,…

Artificial Intelligence · Computer Science 2024-05-21 V. L. Kalmykov , L. V. Kalmykov

Autonomous vehicles often make complex decisions via machine learning-based predictive models applied to collected sensor data. While this combination of methods provides a foundation for real-time actions, self-driving behavior primarily…

Robotics · Computer Science 2024-04-12 Shahin Atakishiyev , Mohammad Salameh , Randy Goebel

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

Recent success in Artificial Intelligence (AI) and Machine Learning (ML) allow problem solving automatically without any human intervention. Autonomous approaches can be very convenient. However, in certain domains, e.g., in the medical…

Artificial Intelligence · Computer Science 2021-03-03 Andreas Holzinger , André Carrington , Heimo Müller

Artificial intelligence (AI) has revolutionized decision-making processes and systems throughout society and, in particular, has emerged as a significant technology in high-impact scenarios of national interest. Yet, despite AI's impressive…

Machine Learning · Statistics 2024-08-05 Gregory Canal , Vladimir Leung , Philip Sage , Eric Heim , I-Jeng Wang

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

This manuscript presents a methodical examination of the utilization of Artificial Intelligence in the assessment of emotions in texts related to healthcare, with a particular focus on the incorporation of Natural Language Processing and…

Computation and Language · Computer Science 2024-04-22 Prashant Kumar Nag , Amit Bhagat , R. Vishnu Priya , Deepak kumar Khare

Artificial intelligence systems are now deployed at scale across sectors, accompanied by a growing number of real-world incidents ranging from misinformation and cybercrime to autonomous-system failures. Databases of AI incidents index…

Computers and Society · Computer Science 2026-04-23 Sophia Abraham , Taiye Chen , Cyril Chhun , Giovanna Jaramillo-Gutierrez , Simon Mylius , Sayash Raaj , Peter Slattery , Sean McGregor

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

Artificial intelligence (AI) is increasingly intervening in our lives, raising widespread concern about its unintended and undeclared side effects. These developments have brought attention to the problem of AI auditing: the systematic…

Computers and Society · Computer Science 2024-10-08 Sarah H. Cen , Rohan Alur