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Related papers: Process Knowledge-Infused AI: Towards User-level E…

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Artificial intelligence (AI)-based decision support systems can be highly accurate yet still fail to support users or improve decisions. Existing theories of AI-assisted decision-making focus on calibrating reliance on AI advice, leaving it…

Human-Computer Interaction · Computer Science 2026-02-03 Venkatesh Sivaraman , Eric P. Mason , Mengfan Ellen Li , Jessica Tong , Andrew J. King , Jeremy M. Kahn , Adam Perer

Explainability has been an important goal since the early days of Artificial Intelligence. Several approaches for producing explanations have been developed. However, many of these approaches were tightly coupled with the capabilities of…

Artificial Intelligence · Computer Science 2020-03-20 Shruthi Chari , Daniel M. Gruen , Oshani Seneviratne , Deborah L. McGuinness

Explainability is motivated by the lack of transparency of black-box Machine Learning approaches, which do not foster trust and acceptance of Machine Learning algorithms. This also happens in the Predictive Process Monitoring field, where…

Artificial Intelligence · Computer Science 2025-07-25 Williams Rizzi , Marco Comuzzi , Chiara Di Francescomarino , Chiara Ghidini , Suhwan Lee , Fabrizio Maria Maggi , Alexander Nolte

Artificial intelligence (AI) systems increasingly match or surpass human experts in biomedical signal interpretation. However, their effective integration into clinical practice requires more than high predictive accuracy. Clinicians must…

Machine Learning · Computer Science 2025-10-27 Stefan Kraft , Andreas Theissler , Vera Wienhausen-Wilke , Gjergji Kasneci , Hendrik Lensch

Artificial intelligence (AI) has been advancing at a fast pace and it is now poised for deployment in a wide range of applications, such as autonomous systems, medical diagnosis and natural language processing. Early adoption of AI…

Machine Learning · Computer Science 2023-09-21 Marta Kwiatkowska , Xiyue Zhang

This paper reports a case study on how explainability requirements were elicited during the development of an AI system for predicting cerebral palsy (CP) risk in infants. Over 18 months, we followed a development team and hospital…

Software Engineering · Computer Science 2026-01-06 Tor Sporsem , Stine Rasdal Finserås , Lars Adde , Inga Strümke

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…

Human-Computer Interaction · Computer Science 2025-01-29 Olya Rezaeian , Alparslan Emrah Bayrak , Onur Asan

The COVID-19 pandemic has forced many people to limit their social activities, which has resulted in a rise in mental illnesses, particularly depression. To diagnose these illnesses with accuracy and speed, and prevent severe outcomes such…

Machine Learning · Computer Science 2023-11-14 Hossein Simchi , Samira Tajik

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

Black-box nature of Artificial Intelligence (AI) models do not allow users to comprehend and sometimes trust the output created by such model. In AI applications, where not only the results but also the decision paths to the results are…

Artificial Intelligence · Computer Science 2024-10-28 Ibrahim Kok , Feyza Yildirim Okay , Ozgecan Muyanli , Suat Ozdemir

Artificial intelligence (AI) has made significant strides in recent years, yet it continues to struggle with a fundamental aspect of cognition present in all animals: common sense. Current AI systems, including those designed for complex…

Artificial Intelligence · Computer Science 2025-01-14 Hugo Latapie

Artificial intelligence (AI) presents new challenges for the user experience (UX) of products and services. Recently, practitioner-facing resources and design guidelines have become available to ease some of these challenges. However,…

Human-Computer Interaction · Computer Science 2023-04-21 Nur Yildirim , Mahima Pushkarna , Nitesh Goyal , Martin Wattenberg , Fernanda Viegas

Throughout history, a prevailing paradigm in mental healthcare has been one in which distressed people may receive treatment with little understanding around how their experience is perceived by their care provider, and in turn, the…

Human-Computer Interaction · Computer Science 2026-02-23 Sachin R. Pendse , Darren Gergle , Rachel Kornfield , Kaylee Kruzan , David Mohr , Jessica Schleider , Jina Suh , Annie Wescott , Jonah Meyerhoff

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Artificial intelligence (AI) has demonstrated strong potential in clinical diagnostics, often achieving accuracy comparable to or exceeding that of human experts. A key challenge, however, is that AI reasoning frequently diverges from…

Artificial Intelligence · Computer Science 2026-05-25 Belona Sonna , Alban Grastien

Developing and certifying safe - or so-called trustworthy - AI has become an increasingly salient issue, especially in light of upcoming regulation such as the EU AI Act. In this context, the black-box nature of machine learning models…

As language-based AI systems become more anthropomorphic, the question of whether they can have subjective experience is increasingly pressing. I focus here on the tractability of research questions in the space of AI consciousness. I argue…

Computers and Society · Computer Science 2026-05-11 Iulia-Maria Comsa