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The evaluation of recommendation systems is a complex task. The offline and online evaluation metrics for recommender systems are ambiguous in their true objectives. The majority of recently published papers benchmark their methods using…

Information Retrieval · Computer Science 2023-08-15 Petr Kasalický , Rodrigo Alves , Pavel Kordík

Users want to know the reliability of the recommendations; they do not accept high predictions if there is no reliability evidence. Recommender systems should provide reliability values associated with the predictions. Research into…

Information Retrieval · Computer Science 2024-02-08 Jesús Bobadilla , Abraham Gutierrez , Fernando Ortega , Bo Zhu

Classification systems are evaluated in a countless number of papers. However, we find that evaluation practice is often nebulous. Frequently, metrics are selected without arguments, and blurry terminology invites misconceptions. For…

Machine Learning · Computer Science 2024-07-03 Juri Opitz

The evaluation of recommender system fairness has become increasingly important, especially with recent legislation that emphasises the development of fair and responsible artificial intelligence. This has led to the emergence of various…

Information Retrieval · Computer Science 2026-04-29 Theresia Veronika Rampisela

Both in academic and industry-based research, online evaluation methods are seen as the golden standard for interactive applications like recommendation systems. Naturally, the reason for this is that we can directly measure utility metrics…

Information Retrieval · Computer Science 2022-09-20 Imad Aouali , Amine Benhalloum , Martin Bompaire , Benjamin Heymann , Olivier Jeunen , David Rohde , Otmane Sakhi , Flavian Vasile

The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and…

Information Retrieval · Computer Science 2024-01-15 Aryan Jadon , Avinash Patil

Recommender systems have generated tremendous value for both users and businesses, drawing significant attention from academia and industry alike. However, due to practical constraints, academic research remains largely confined to offline…

Information Retrieval · Computer Science 2025-09-09 Kuan Zou , Aixin Sun

In recent years, recommendation and ranking systems have become increasingly popular on digital platforms. However, previous work has highlighted how personalized systems might lead to unintentional harms for users. Practitioners require…

Human-Computer Interaction · Computer Science 2022-09-12 Jessie J. Smith , Lex Beattie

In Recommender System (RS), explanations help users understand why items are recommended and can enhance a system's transparency, persuasiveness, engagement, and trust, which are known as explanation goals. However, evaluating the…

Information Retrieval · Computer Science 2025-12-17 André Levi Zanon , Marcelo Garcia Manzato , Leonardo Rocha

Many studies in recommender systems (RecSys) adopt a general problem definition, i.e., to recommend preferred items to users based on past interactions. Such abstraction often lacks the domain-specific nuances necessary for practical…

Information Retrieval · Computer Science 2025-10-31 Aixin Sun

In this position paper, we question the current practice of calculating evaluation metrics for recommender systems as single numbers (e.g. precision p=.28 or mean absolute error MAE = 1.21). We argue that single numbers express only average…

Information Retrieval · Computer Science 2017-10-31 Joeran Beel

Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for…

Information Retrieval · Computer Science 2019-12-18 Dietmar Jannach , Michael Jugovac

Albeit the widespread application of recommender systems (RecSys) in our daily lives, rather limited research has been done on quantifying unfairness and biases present in such systems. Prior work largely focuses on determining whether a…

Computers and Society · Computer Science 2023-10-13 Valentijn Braun , Debarati Bhaumik , Diptish Dey

Fairness is an emerging and challenging topic in recommender systems. In recent years, various ways of evaluating and therefore improving fairness have emerged. In this study, we examine existing evaluation measures of fairness in…

Information Retrieval · Computer Science 2024-05-21 Theresia Veronika Rampisela , Maria Maistro , Tuukka Ruotsalo , Christina Lioma

Offline evaluations of recommender systems attempt to estimate users' satisfaction with recommendations using static data from prior user interactions. These evaluations provide researchers and developers with first approximations of the…

Information Retrieval · Computer Science 2020-01-28 Mucun Tian , Michael D. Ekstrand

In the past, several works have investigated ways for combining quantitative and qualitative methods in research assessment exercises. In this work, we aim at introducing a methodology to explore whether citation-based metrics, calculated…

Digital Libraries · Computer Science 2021-06-11 Federica Bologna , Angelo Di Iorio , Silvio Peroni , Francesco Poggi

Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have…

Information Retrieval · Computer Science 2023-12-19 Zhengbang Zhu , Rongjun Qin , Junjie Huang , Xinyi Dai , Yang Yu , Yong Yu , Weinan Zhang

Even though offline evaluation is just an imperfect proxy of online performance -- due to the interactive nature of recommenders -- it will probably remain the primary way of evaluation in recommender systems research for the foreseeable…

Information Retrieval · Computer Science 2023-07-28 Balázs Hidasi , Ádám Tibor Czapp

In this paper, we analyse how learning is measured and optimized in Educational Recommender Systems (ERS). In particular, we examine the target metrics and evaluation methods used in the existing ERS research, with a particular focus on the…

Human-Computer Interaction · Computer Science 2024-07-16 Nursultan Askarbekuly , Ivan Luković

Citation recommendation systems have attracted much academic interest, resulting in many studies and implementations. These systems help authors automatically generate proper citations by suggesting relevant references based on the text…

Information Retrieval · Computer Science 2024-12-11 Puja Maharjan
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