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Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

Computation and Language · Computer Science 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

Language models pre-trained on general text have achieved impressive results in diverse fields. Yet, the distinct linguistic characteristics of task-oriented dialogues (TOD) compared to general text limit the practical utility of existing…

Computation and Language · Computer Science 2024-04-02 Weihao Zeng , Dayuan Fu , Keqing He , Yejie Wang , Yukai Xu , Weiran Xu

Dialogue systems and large language models (LLMs) have gained considerable attention. However, the direct utilization of LLMs as task-oriented dialogue (TOD) models has been found to underperform compared to smaller task-specific models.…

Computation and Language · Computer Science 2023-10-20 Zhiyuan Hu , Yue Feng , Anh Tuan Luu , Bryan Hooi , Aldo Lipani

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

Computation and Language · Computer Science 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng

Incorporating external knowledge into dialogue generation has been proven to benefit the performance of an open-domain Dialogue System (DS), such as generating informative or stylized responses, controlling conversation topics. In this…

Computation and Language · Computer Science 2024-11-15 Longxuan Ma , Mingda Li , Weinan Zhang , Jiapeng Li , Ting Liu

In goal-oriented dialogue tasks, the main challenge is to steer the interaction towards a given goal within a limited number of turns. Existing approaches either rely on elaborate prompt engineering, whose effectiveness is heavily dependent…

Computation and Language · Computer Science 2025-12-01 Hui Wang , Fafa Zhang , Xiaoyu Zhang , Chaoxu Mu

In this paper, we present ChatPLUG, a Chinese open-domain dialogue system for digital human applications that instruction finetunes on a wide range of dialogue tasks in a unified internet-augmented format. Different from other open-domain…

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Large Language Models (LLMs) demonstrate strong conversational abilities. In this Working Paper, we study them in the context of debating in two ways: their ability to perform in a structured debate along with a dataset of arguments to use…

Information Retrieval · Computer Science 2025-07-15 Anthony Miyaguchi , Conor Johnston , Aaryan Potdar

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

Incorporating external knowledge into the response generation process is essential to building more helpful and reliable dialog agents. However, collecting knowledge-grounded conversations is often costly, calling for a better pre-trained…

Computation and Language · Computer Science 2022-12-06 Qi Zhu , Fei Mi , Zheng Zhang , Yasheng Wang , Yitong Li , Xin Jiang , Qun Liu , Xiaoyan Zhu , Minlie Huang

The rapid advancement of large language models (LLMs) has revolutionized role-playing, enabling the development of general role-playing models. However, current role-playing training has two significant issues: (I) Using a predefined role…

Computation and Language · Computer Science 2025-06-10 Yeyong Yu , Runsheng Yu , Haojie Wei , Zhanqiu Zhang , Quan Qian

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Prior work in visual dialog has focused on training deep neural models on VisDial in isolation. Instead, we present an approach to leverage pretraining on related vision-language datasets before transferring to visual dialog. We adapt the…

Machine Learning · Computer Science 2020-04-01 Vishvak Murahari , Dhruv Batra , Devi Parikh , Abhishek Das

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Longitudinal Dialogues (LD) are the most challenging type of conversation for human-machine dialogue systems. LDs include the recollections of events, personal thoughts, and emotions specific to each individual in a sparse sequence of…

Computation and Language · Computer Science 2023-11-01 Seyed Mahed Mousavi , Simone Caldarella , Giuseppe Riccardi

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

Dialogue-Based Generalized Referring Expression Comprehension (GREC) requires models to ground the expression and unlimited targets in complex visual scenes while resolving coreference across a long dialogue context. However, existing…

Computation and Language · Computer Science 2026-04-28 Juexi Shao , Siyou Li , Yujian Gan , Chris Madge , Vanja Karan , Massimo Poesio

We study the limitations of Large Language Models (LLMs) for the task of response generation in human-machine dialogue. Several techniques have been proposed in the literature for different dialogue types (e.g., Open-Domain). However, the…

Computation and Language · Computer Science 2024-08-06 Simone Alghisi , Massimo Rizzoli , Gabriel Roccabruna , Seyed Mahed Mousavi , Giuseppe Riccardi