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Learning sentence embeddings from dialogues has drawn increasing attention due to its low annotation cost and high domain adaptability. Conventional approaches employ the siamese-network for this task, which obtains the sentence embeddings…

Computation and Language · Computer Science 2021-09-28 Che Liu , Rui Wang , Jinghua Liu , Jian Sun , Fei Huang , Luo Si

The ability of critique is vital for models to self-improve and serve as reliable AI assistants. While extensively studied in language-only settings, multimodal critique of Large Multimodal Models (LMMs) remains underexplored despite their…

Computation and Language · Computer Science 2025-11-13 Gailun Zeng , Ziyang Luo , Hongzhan Lin , Yuchen Tian , Kaixin Li , Ziyang Gong , Jianxiong Guo , Jing Ma

We propose a new benchmark, ComperDial, which facilitates the training and evaluation of evaluation metrics for open-domain dialogue systems. ComperDial consists of human-scored responses for 10,395 dialogue turns in 1,485 conversations…

Computation and Language · Computer Science 2024-06-18 Hiromi Wakaki , Yuki Mitsufuji , Yoshinori Maeda , Yukiko Nishimura , Silin Gao , Mengjie Zhao , Keiichi Yamada , Antoine Bosselut

Large language models (LLMs) are increasingly used to support question answering and decision-making in high-stakes, domain-specific settings such as natural hazard response and infrastructure planning, where effective answers must convey…

Computation and Language · Computer Science 2026-02-11 Homaira Huda Shomee , Rochana Chaturvedi , Yangxinyu Xie , Tanwi Mallick

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

Conversational recommender systems (CRSs) enhance recommendation quality by engaging users in multi-turn dialogues, capturing nuanced preferences through natural language interactions. However, these systems often face the false negative…

Information Retrieval · Computer Science 2025-08-11 Haozhe Xu , Xiaohua Wang , Changze Lv , Xiaoqing Zheng

In this article, we explore the potential of using sentence-level discourse structure for machine translation evaluation. We first design discourse-aware similarity measures, which use all-subtree kernels to compare discourse parse trees in…

Computation and Language · Computer Science 2017-10-05 Shafiq Joty , Francisco Guzmán , Lluís Màrquez , Preslav Nakov

Recent large language models (LLMs) have shown remarkable performance in aligning generated text with user intentions across various tasks. When it comes to long-form text generation, there has been a growing interest in generation from a…

Computation and Language · Computer Science 2024-04-04 Yinhong Liu , Yixuan Su , Ehsan Shareghi , Nigel Collier

Instruction-tuned language models increasingly rely on large multi-turn dialogue corpora, but these datasets are often noisy and structurally inconsistent, with topic drift, repetitive chitchat, and mismatched answer formats across turns.…

Computation and Language · Computer Science 2026-04-21 Bo Li , Shikun Zhang , Wei Ye

Recently, there is a surge of interest in applying pre-trained language models (Pr-LM) in automatic open-domain dialog evaluation. Pr-LMs offer a promising direction for addressing the multi-domain evaluation challenge. Yet, the impact of…

Computation and Language · Computer Science 2021-11-03 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Thomas Friedrichs , Haizhou Li

Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In…

Computation and Language · Computer Science 2020-04-27 Tianyu Zhao , Divesh Lala , Tatsuya Kawahara

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

The lack of meaningful automatic evaluation metrics for dialog has impeded open-domain dialog research. Standard language generation metrics have been shown to be ineffective for evaluating dialog models. To this end, this paper presents…

Computation and Language · Computer Science 2020-05-04 Shikib Mehri , Maxine Eskenazi

Language models (LMs) as conversational assistants recently became popular tools that help people accomplish a variety of tasks. These typically result from adapting LMs pretrained on general domain text sequences through further…

Computation and Language · Computer Science 2024-05-16 Milan Gritta , Gerasimos Lampouras , Ignacio Iacobacci

We present "AutoJudge", an automated evaluation method for conversational dialogue systems. The method works by first generating dialogues based on self-talk, i.e. dialogue systems talking to itself. Then, it uses human ratings on these…

Artificial Intelligence · Computer Science 2020-06-26 Jan Deriu , Mark Cieliebak

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

Computation and Language · Computer Science 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

Recent years have seen a surge of research into conversational recommender systems (CRS). Among existing datasets, ReDial is the most widely used benchmark, cited in hundreds of studies. However, variations in how the dataset is…

Information Retrieval · Computer Science 2026-05-21 Ivica Kostric , Krisztian Balog