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Prescriptive process monitoring is a family of techniques to optimize the performance of a business process by triggering interventions at runtime. Existing prescriptive process monitoring techniques assume that the number of interventions…

Machine Learning · Computer Science 2021-10-12 Mahmoud Shoush , Marlon Dumas

Prescriptive process monitoring methods seek to optimize the performance of business processes by triggering interventions at runtime, thereby increasing the probability of positive case outcomes. These interventions are triggered according…

Artificial Intelligence · Computer Science 2025-05-20 Mahmoud Shoush , Marlon Dumas

Prescriptive process monitoring methods seek to improve the performance of a process by selectively triggering interventions at runtime (e.g., offering a discount to a customer) to increase the probability of a desired case outcome (e.g., a…

Machine Learning · Computer Science 2022-12-08 Mahmoud Shoush , Marlon Dumas

Predictive process monitoring is concerned with the analysis of events produced during the execution of a process in order to predict the future state of ongoing cases thereof. Existing techniques in this field are able to predict, at each…

Machine Learning · Computer Science 2018-06-21 Irene Teinemaa , Niek Tax , Massimiliano de Leoni , Marlon Dumas , Fabrizio Maria Maggi

Reducing cycle time is a recurrent concern in the field of business process management. Depending on the process, various interventions may be triggered to reduce the cycle time of a case, for example, using a faster shipping service in an…

Machine Learning · Computer Science 2021-09-16 Zahra Dasht Bozorgi , Irene Teinemaa , Marlon Dumas , Marcello La Rosa , Artem Polyvyanyy

Predictive process monitoring is a family of techniques to analyze events produced during the execution of a business process in order to predict the future state or the final outcome of running process instances. Existing techniques in…

Increasing the success rate of a process, i.e. the percentage of cases that end in a positive outcome, is a recurrent process improvement goal. At runtime, there are often certain actions (a.k.a. treatments) that workers may execute to lift…

Machine Learning · Computer Science 2023-03-08 Zahra Dasht Bozorgi , Marlon Dumas , Marcello La Rosa , Artem Polyvyanyy , Mahmoud Shoush , Irene Teinemaa

Prescriptive process monitoring methods seek to optimize a business process by recommending interventions at runtime to prevent negative outcomes or poorly performing cases. In recent years, various prescriptive process monitoring methods…

Artificial Intelligence · Computer Science 2021-12-06 Kateryna Kubrak , Fredrik Milani , Alexander Nolte , Marlon Dumas

Prescriptive Process Monitoring systems recommend, during the execution of a business process, interventions that, if followed, prevent a negative outcome of the process. Such interventions have to be reliable, that is, they have to…

Artificial Intelligence · Computer Science 2023-08-22 Ivan Donadello , Chiara Di Francescomarino , Fabrizio Maria Maggi , Francesco Ricci , Aladdin Shikhizada

Predictive business process monitoring refers to the act of making predictions about the future state of ongoing cases of a business process, based on their incomplete execution traces and logs of historical (completed) traces. Motivated by…

Artificial Intelligence · Computer Science 2018-10-24 Irene Teinemaa , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi

A characteristic of existing predictive process monitoring techniques is to first construct a predictive model based on past process executions, and then use it to predict the future of new ongoing cases, without the possibility of updating…

Artificial Intelligence · Computer Science 2023-10-26 Chiara Di Francescomarino , Chiara Ghidini , Fabrizio Maria Maggi , Williams Rizzi , Cosimo Damiano Persia

Prescriptive Process Monitoring (PresPM) recommends interventions during business processes to optimize key performance indicators (KPIs). In realistic settings, interventions are rarely isolated: organizations need to align sequences of…

Machine Learning · Computer Science 2026-01-12 Jakob De Moor , Hans Weytjens , Johannes De Smedt , Jochen De Weerdt

Predictive models are often introduced to decision-making tasks under the rationale that they improve performance over an existing decision-making policy. However, it is challenging to compare predictive performance against an existing…

Machine Learning · Computer Science 2024-06-13 Luke Guerdan , Amanda Coston , Kenneth Holstein , Zhiwei Steven Wu

Predictive business process monitoring (PBPM) techniques predict future process behaviour based on historical event log data to improve operational business processes. Concerning the next activity prediction, recent PBPM techniques use…

Artificial Intelligence · Computer Science 2020-09-14 Sven Weinzierl , Sebastian Dunzer , Sandra Zilker , Martin Matzner

The shift from the understanding and prediction of processes to their optimization offers great benefits to businesses and other organizations. Precisely timed process interventions are the cornerstones of effective optimization.…

Machine Learning · Computer Science 2023-06-08 Hans Weytjens , Wouter Verbeke , Jochen De Weerdt

Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, most of the…

Process analytics approaches allow organizations to support the practice of Business Process Management and continuous improvement by leveraging all process-related data to extract knowledge, improve process performance and support…

Other Computer Science · Computer Science 2025-02-25 Asjad Khan , Aditya Ghose , Hoa Dam , Arsal Syed

Predictive process monitoring has recently gained traction in academia and is maturing also in companies. However, with the growing body of research, it might be daunting for companies to navigate in this domain in order to find, provided…

Artificial Intelligence · Computer Science 2025-07-22 Chiara Di Francescomarino , Chiara Ghidini , Fabrizio Maria Maggi , Fredrik Milani

Process-aware Recommender systems (PAR systems) are information systems that aim to monitor process executions, predict their outcome, and recommend effective interventions to reduce the risk of failure. This paper discusses monitoring,…

Software Engineering · Computer Science 2019-07-16 Marcus Dees , Massimiliano de Leoni , Wil M. P. van der Aalst , Hajo A. Reijers

Business process enactment is generally supported by information systems that record data about process executions, which can be extracted as event logs. Predictive process monitoring is concerned with exploiting such event logs to predict…

Software Engineering · Computer Science 2015-06-05 Chiara Di Francescomarino , Marlon Dumas , Fabrizio Maria Maggi , Irene Teinemaa
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