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Social acceptability is an important consideration for HCI designers who develop technologies for social contexts. However, the current theoretical foundations of social acceptability research do not account for the complex interactions…

Human-Computer Interaction · Computer Science 2021-05-17 Alarith Uhde , Marc Hassenzahl

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Recent findings suggest that a single explainer may not meet the diverse needs of multiple users in an AI system; indeed, even…

Agentic AI seeks to endow systems with sustained autonomy, reasoning, and interaction capabilities. To realize this vision, its assumptions about agency must be complemented by explicit models of cognition, cooperation, and governance. This…

Artificial Intelligence · Computer Science 2026-02-11 Virginia Dignum , Frank Dignum

Algorithmic approaches to interpreting machine learning models have proliferated in recent years. We carry out human subject tests that are the first of their kind to isolate the effect of algorithmic explanations on a key aspect of model…

Computation and Language · Computer Science 2020-05-06 Peter Hase , Mohit Bansal

Artificial intelligence (AI) enables machines to learn from human experience, adjust to new inputs, and perform human-like tasks. AI is progressing rapidly and is transforming the way businesses operate, from process automation to cognitive…

Machine Learning · Computer Science 2021-12-17 Ambreen Hanif

The recent enthusiasm for artificial intelligence (AI) is due principally to advances in deep learning. Deep learning methods are remarkably accurate, but also opaque, which limits their potential use in safety-critical applications. To…

As artificial intelligence and machine learning algorithms become increasingly prevalent in society, multiple stakeholders are calling for these algorithms to provide explanations. At the same time, these stakeholders, whether they be…

Interpretable-by-design models are crucial for fostering trust, accountability, and safe adoption of automated decision-making models in real-world applications. In this paper we formalize the ground for the MIMOSA (Mining Interpretable…

Artificial Intelligence · Computer Science 2025-11-03 Riccardo Guidotti , Martina Cinquini , Marta Marchiori Manerba , Mattia Setzu , Francesco Spinnato

This case study presents our user-centered design model for Socially Intelligent Agent (SIA) development frameworks through our experience developing Estuary, an open source multimodal framework for building low-latency real-time socially…

Human-Computer Interaction · Computer Science 2025-04-22 Spencer Lin , Miru Jun , Basem Rizk , Karen Shieh , Scott Fisher , Sharon Mozgai

There is general consensus that it is important for artificial intelligence (AI) and machine learning systems to be explainable and/or interpretable. However, there is no general consensus over what is meant by 'explainable' and…

Artificial Intelligence · Computer Science 2018-10-02 Alun Preece , Dan Harborne , Dave Braines , Richard Tomsett , Supriyo Chakraborty

We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a…

Artificial Intelligence · Computer Science 2021-06-08 Jeff Druce , Michael Harradon , James Tittle

AI coding assistants and autonomous agents are becoming integral to software development workflows, reshaping how code is produced, reviewed, and maintained. While recent research has focused mainly on the capabilities and impacts of…

Software Engineering · Computer Science 2026-05-07 Christoph Treude

In this paper, we introduce and evaluate a tool for researchers and practitioners to assess the actionability of information provided to users to support algorithmic recourse. While there are clear benefits of recourse from the user's…

Human-Computer Interaction · Computer Science 2024-07-16 Ronal Singh , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere , Piers Howe , Paul Dourish

State of the art Artificial Intelligence (AI) techniques have reached an impressive complexity. Consequently, researchers are discovering more and more methods to use them in real-world applications. However, the complexity of such systems…

Artificial Intelligence · Computer Science 2021-11-08 Marco Matarese , Francesco Rea , Alessandra Sciutti

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

In this paper we investigate the notion of legibility in sequential decision-making in the context of teams and teamwork. There have been works that extend the notion of legibility to sequential decision making, for deterministic and for…

Artificial Intelligence · Computer Science 2025-07-30 Miguel Faria , Francisco S. Melo , Ana Paiva

In multi-agent systems, the agents may have goals that depend on a social, shared interpretation about the facts occurring in the system. These are the so-called social goals. Artificial institutions provide such a social interpretation by…

Multiagent Systems · Computer Science 2021-05-04 Rafhael R. Cunha , Jomi Fred Hübner , Maiquel de Brito

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

Many challenges remain before AI agents can be deployed in real-world environments. However, one virtue of such environments is that they are inherently multi-agent and contain human experts. Using advanced social intelligence in such an…

Machine Learning · Computer Science 2025-08-22 Eric Ye , Ren Tao , Natasha Jaques

Explainable AI (XAI) is frequently positioned as a technical problem of revealing the inner workings of an AI model. This position is affected by unexamined onto-epistemological assumptions: meaning is treated as immanent to the model, the…

Artificial Intelligence · Computer Science 2026-01-26 Fabio Morreale , Joan Serrà , Yuki Mitsufuji