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In the post-pandemic era, the hotel industry plays a crucial role in economic recovery, with consumer sentiment increasingly influencing market trends. This study utilizes advanced natural language processing (NLP) and the BERT model to…

Computers and Society · Computer Science 2024-12-24 Ruochun Zhao , Yue Hao , Xuechen Li

Sentiment Analysis (SA) or opinion mining is analysis of emotions and opinions from any kind of text. SA helps in tracking peoples viewpoints and it is an important factor when it comes to social media monitoring product and brand…

Computation and Language · Computer Science 2025-02-27 Gibson Nkhata , Usman Anjum , Justin Zhan

Aspect-Based Sentiment Analysis (ABSA) deals with the extraction of sentiments and their targets. Collecting labeled data for this task in order to help neural networks generalize better can be laborious and time-consuming. As an…

Machine Learning · Computer Science 2020-10-26 Akbar Karimi , Leonardo Rossi , Andrea Prati

The emergence and rapid progress of the Internet have brought ever-increasing impact on financial domain. How to rapidly and accurately mine the key information from the massive negative financial texts has become one of the key issues for…

Computation and Language · Computer Science 2020-01-16 Lingyun Zhao , Lin Li , Xinhao Zheng

The field of natural language processing (NLP) has made significant progress with the rapid development of deep learning technologies. One of the research directions in text sentiment analysis is sentiment analysis of medical texts, which…

Computation and Language · Computer Science 2024-12-04 Yinan Chen

Question-answering plays an important role in e-commerce as it allows potential customers to actively seek crucial information about products or services to help their purchase decision making. Inspired by the recent success of machine…

Computation and Language · Computer Science 2019-05-07 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

Financial sentiment analysis is a challenging task due to the specialized language and lack of labeled data in that domain. General-purpose models are not effective enough because of the specialized language used in a financial context. We…

Computation and Language · Computer Science 2019-08-28 Dogu Araci

In this paper, we explore the use of pre-trained language models to learn sentiment information of written texts for speech sentiment analysis. First, we investigate how useful a pre-trained language model would be in a 2-step pipeline…

Computation and Language · Computer Science 2021-06-15 Suwon Shon , Pablo Brusco , Jing Pan , Kyu J. Han , Shinji Watanabe

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

Computation and Language · Computer Science 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

Aspect-based sentiment analysis aims to identify the sentiment polarity of a specific aspect in product reviews. We notice that about 30% of reviews do not contain obvious opinion words, but still convey clear human-aware sentiment…

Computation and Language · Computer Science 2021-11-04 Zhengyan Li , Yicheng Zou , Chong Zhang , Qi Zhang , Zhongyu Wei

Artificial intelligence and machine learning have significantly bolstered the technological world. This paper explores the potential of transfer learning in natural language processing focusing mainly on sentiment analysis. The models…

Computation and Language · Computer Science 2023-11-29 Aman Yadav , Abhishek Vichare

This paper analyzes the pre-trained hidden representations learned from reviews on BERT for tasks in aspect-based sentiment analysis (ABSA). Our work is motivated by the recent progress in BERT-based language models for ABSA. However, it is…

Computation and Language · Computer Science 2020-11-03 Hu Xu , Lei Shu , Philip S. Yu , Bing Liu

The main approaches to sentiment analysis are rule-based methods and ma-chine learning, in particular, deep neural network models with the Trans-former architecture, including BERT. The performance of neural network models in the tasks of…

Computation and Language · Computer Science 2021-11-22 Elena Razova , Sergey Vychegzhanin , Evgeny Kotelnikov

The successful application of large pre-trained models such as BERT in natural language processing has attracted more attention from researchers. Since the BERT typically acts as an end-to-end black box, classification systems based on it…

Computation and Language · Computer Science 2023-09-06 Shuai Jiang , Sayaka Kamei , Chen Li , Shengzhe Hou , Yasuhiko Morimoto

Sentiment analysis can provide a suitable lead for the tools used in software engineering along with the API recommendation systems and relevant libraries to be used. In this context, the existing tools like SentiCR, SentiStrength-SE, etc.…

Computer Vision and Pattern Recognition · Computer Science 2021-12-14 Himanshu Batra , Narinder Singh Punn , Sanjay Kumar Sonbhadra , Sonali Agarwal

When performing Polarity Detection for different words in a sentence, we need to look at the words around to understand the sentiment. Massively pretrained language models like BERT can encode not only just the words in a document but also…

Computation and Language · Computer Science 2020-11-25 Natesh Reddy , Pranaydeep Singh , Muktabh Mayank Srivastava

Social media platforms like Twitter have increasingly relied on Natural Language Processing NLP techniques to analyze and understand the sentiments expressed in the user generated content. One such state of the art NLP model is…

Computation and Language · Computer Science 2025-04-03 Akil Raj Subedi , Taniya Shah , Aswani Kumar Cherukuri , Thanos Vasilakos

The increasing popularity of the Web has subsequently increased the abundance of reviews on products and services. Mining these reviews for expressed sentiment is beneficial for both companies and consumers, as quality can be improved based…

Computation and Language · Computer Science 2021-12-01 Ron Hochstenbach , Flavius Frasincar , Maria Mihaela Trusca

With the growth of social medias, such as Twitter, plenty of user-generated data emerge daily. The short texts published on Twitter -- the tweets -- have earned significant attention as a rich source of information to guide many…

Artificial Intelligence · Computer Science 2021-06-01 Sérgio Barreto , Ricardo Moura , Jonnathan Carvalho , Aline Paes , Alexandre Plastino

BERT has revolutionized the NLP field by enabling transfer learning with large language models that can capture complex textual patterns, reaching the state-of-the-art for an expressive number of NLP applications. For text classification…

Computation and Language · Computer Science 2022-01-11 Frederico Souza , João Filho
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