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Machine learning models are widely used in real-world applications. However, their complexity makes it often challenging to interpret the rationale behind their decisions. Counterfactual explanations (CEs) have emerged as a viable solution…

Machine Learning · Computer Science 2024-03-04 Muhammad Suffian , Jose M. Alonso-Moral , Alessandro Bogliolo

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

To evaluate Large Language Models (LLMs) for question answering (QA), traditional methods typically focus on assessing single-turn responses to given questions. However, this approach doesn't capture the dynamic nature of human-AI…

Computation and Language · Computer Science 2024-11-19 Ruosen Li , Ruochen Li , Barry Wang , Xinya Du

Explainable AI (XAI) is widely used to analyze AI systems' decision-making, such as providing counterfactual explanations for recourse. When unexpected explanations occur, users may want to understand the training data properties shaping…

Machine Learning · Computer Science 2025-03-26 André Artelt , Barbara Hammer

Despite the successes of language models, their evaluation remains a daunting challenge for new and existing tasks. We consider the task of text simplification, commonly used to improve information accessibility, where evaluation faces two…

Computation and Language · Computer Science 2025-04-17 Joseph Liu , Yoonsoo Nam , Xinyue Cui , Swabha Swayamdipta

Large language models (LLMs) can be used to generate natural language explanations (NLE) that are adapted to different users' situations. However, there is yet to be a quantitative evaluation of the extent of such adaptation. To bridge this…

Computation and Language · Computer Science 2024-06-10 Pengshuo Qiu , Frank Rudzicz , Zining Zhu

Large Language Models (LLMs) are becoming ubiquitous to create intelligent virtual assistants that assist users in interacting with a system, as exemplified in marketing. Although LLMs have been discussed in Modeling & Simulation (M&S), the…

Human-Computer Interaction · Computer Science 2024-09-25 Philippe J. Giabbanelli , Jose J. Padilla , Ameeta Agrawal

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

The SemEval task on Argument Reasoning in Civil Procedure is challenging in that it requires understanding legal concepts and inferring complex arguments. Currently, most Large Language Models (LLM) excelling in the legal realm are…

Computation and Language · Computer Science 2024-05-15 Odysseas S. Chlapanis , Ion Androutsopoulos , Dimitrios Galanis

We addressed the problem of a lack of semantic representation for user-centric explanations and different explanation types in our Explanation Ontology (https://purl.org/heals/eo). Such a representation is increasingly necessary as…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

The emergence of Large Language Models (LLMs) has shifted language model evaluation toward reasoning and problem-solving tasks as measures of general intelligence. Small Language Models (SLMs) -- defined here as models under 10B parameters…

Computation and Language · Computer Science 2026-01-08 Gabriel Benedict , Matthew Butler , Naved Merchant , Eetu Salama-Laine

Recent theoretical work in causal inference has explored an important class of variables which, when conditioned on, may further amplify existing unmeasured confounding bias (bias amplification). Despite this theoretical work, existing…

Methodology · Statistics 2020-03-20 Tyrel Stokes , Russell Steele , Ian Shrier

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

The evaluation paradigm of LLM-as-judge gains popularity due to its significant reduction in human labor and time costs. This approach utilizes one or more large language models (LLMs) to assess the quality of outputs from other LLMs.…

Computer Vision and Pattern Recognition · Computer Science 2025-01-28 Zhiyuan Fan , Weinong Wang , Xing Wu , Debing Zhang

The ability to understand emotions is an essential component of human-like artificial intelligence, as emotions greatly influence human cognition, decision making, and social interactions. In addition to emotion recognition in…

Computation and Language · Computer Science 2024-07-09 Fanfan Wang , Heqing Ma , Jianfei Yu , Rui Xia , Erik Cambria

Accurately simulating the decisions of a specific individual remains challenging for large language models (LLMs), partly because persona information is often provided as static descriptions that miss the values, experiences, and contextual…

Computation and Language · Computer Science 2026-05-29 Ruoxi Su , Yuhan Liu , Jingyu Hu

Due to the excellent capacities of large language models (LLMs), it becomes feasible to develop LLM-based agents for reliable user simulation. Considering the scarcity and limit (e.g., privacy issues) of real user data, in this paper, we…

Information Retrieval · Computer Science 2024-02-28 Ruiyang Ren , Peng Qiu , Yingqi Qu , Jing Liu , Wayne Xin Zhao , Hua Wu , Ji-Rong Wen , Haifeng Wang

In the evolving landscape of human-centered AI, fostering a synergistic relationship between humans and AI agents in decision-making processes stands as a paramount challenge. This work considers a problem setup where an intelligent agent…

Artificial Intelligence · Computer Science 2024-09-11 Sören Schleibaum , Lu Feng , Sarit Kraus , Jörg P. Müller

Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…

Human-Computer Interaction · Computer Science 2025-11-25 Ziyi Xuan , Yiwen Wu , Xuhai Xu , Vinod Namboodiri , Mooi Choo Chuah , Yu Yang

Simulation has become, in many application areas, a sine-qua-non. Most recently, COVID-19 has underlined the importance of simulation studies and limitations in current practices and methods. We identify four goals of methodological work…

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