Related papers: Uzbek Sentiment Analysis based on local Restaurant…
Emotions widely affect human decision-making. This fact is taken into account by affective computing with the goal of tailoring decision support to the emotional states of individuals. However, the accurate recognition of emotions within…
Sentiment Analysis refers to the study of systematically extracting the meaning of subjective text . When analysing sentiments from the subjective text using Machine Learning techniques,feature extraction becomes a significant part. We…
The volume of information is increasing at an incredible rate with the rapid development of the Internet and electronic information services. Due to time constraints, we don't have the opportunity to read all this information. Even the task…
Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…
There has been an increasing interest in learning cross-lingual word embeddings to transfer knowledge obtained from a resource-rich language, such as English, to lower-resource languages for which annotated data is scarce, such as Turkish,…
Sentiments of words differ from one corpus to another. Inducing general sentiment lexicons for languages and using them cannot, in general, produce meaningful results for different domains. In this paper, we combine contextual and…
This study applies text mining to analyze customer reviews and automatically assign a collective restaurant star rating based on five predetermined aspects: ambiance, cost, food, hygiene, and service. The application provides a web and…
Sentiment analysis of online user generated content is important for many social media analytics tasks. Researchers have largely relied on textual sentiment analysis to develop systems to predict political elections, measure economic…
The increasing use of online hospitality platforms provides firsthand information about clients preferences, which are essential to improve hotel services and increase the quality of service perception. Customer reviews can be used to…
The efficiency of natural language processing has improved dramatically with the advent of machine learning models, particularly neural network-based solutions. However, some tasks are still challenging, especially when considering specific…
This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises…
Pretrained language models based on the Transformer architecture have achieved state-of-the-art results in various natural language processing tasks such as part-of-speech tagging, named entity recognition, and question answering. However,…
How could a product or service is reasonably evaluated by anyone in the shortest time? A million dollar question but it is having a simple answer: Sentiment analysis. Sentiment analysis is consumers review on products and services which…
Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…
Social media platforms are becoming the foundations of social interactions including messaging and opinion expression. In this regard, Sentiment Analysis techniques focus on providing solutions to ensure the retrieval and analysis of…
Recent advances in neural machine translation (NMT) have pushed the quality of machine translation systems to the point where they are becoming widely adopted to build competitive systems. However, there is still a large number of languages…
In this paper, we address customer review understanding problems by using supervised machine learning approaches, in order to achieve a fully automatic review aspects categorisation and sentiment analysis. In general, such supervised…
We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence…
The study of public opinion can provide us with valuable information. The analysis of sentiment on social networks, such as Twitter or Facebook, has become a powerful means of learning about the users' opinions and has a wide range of…
The emotions we experience involve complex processes; besides physiological aspects, research in psychology has studied cognitive appraisals where people assess their situations subjectively, according to their own values (Scherer, 2005).…