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Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

Efforts to promote equitable public policy with algorithms appear to be fundamentally constrained by the "impossibility of fairness" (an incompatibility between mathematical definitions of fairness). This technical limitation raises a…

Computers and Society · Computer Science 2023-02-28 Ben Green

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

With the increasing presence of robotic systems and human-robot environments in today's society, understanding the reasoning behind actions taken by a robot is becoming more important. To increase this understanding, users are provided with…

Robotics · Computer Science 2022-11-24 Niclas Schroeter , Francisco Cruz , Stefan Wermter

eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing…

Human-Computer Interaction · Computer Science 2020-05-28 Irene Celino

As intelligent systems are increasingly making decisions that directly affect society, perhaps the most important upcoming research direction in AI is to rethink the ethical implications of their actions. Means are needed to integrate…

Artificial Intelligence · Computer Science 2017-06-09 Virginia Dignum

Providing natural language explanations for recommendations is particularly useful from the perspective of a non-expert user. Although several methods for providing such explanations have recently been proposed, we argue that an important…

Computation and Language · Computer Science 2025-03-19 Jakub Raczyński , Mateusz Lango , Jerzy Stefanowski

Algorithmic decision-making systems are increasingly used throughout the public and private sectors to make important decisions or assist humans in making these decisions with real social consequences. While there has been substantial…

Human-Computer Interaction · Computer Science 2020-01-28 Ruotong Wang , F. Maxwell Harper , Haiyi Zhu

While machine learning and ranking-based systems are in widespread use for sensitive decision-making processes (e.g., determining job candidates, assigning credit scores), they are rife with concerns over unintended biases in their…

Machine Learning · Computer Science 2022-08-31 Aparajita Haldar , Teddy Cunningham , Hakan Ferhatosmanoglu

There has been growing attention on fairness considerations recently, especially in the context of intelligent decision making systems. Explainable recommendation systems, in particular, may suffer from both explanation bias and performance…

Information Retrieval · Computer Science 2020-06-30 Zuohui Fu , Yikun Xian , Ruoyuan Gao , Jieyu Zhao , Qiaoying Huang , Yingqiang Ge , Shuyuan Xu , Shijie Geng , Chirag Shah , Yongfeng Zhang , Gerard de Melo

Machine learning algorithms enable advanced decision making in contemporary intelligent systems. Research indicates that there is a tradeoff between their model performance and explainability. Machine learning models with higher performance…

Machine Learning · Computer Science 2022-06-23 Lukas-Valentin Herm , Kai Heinrich , Jonas Wanner , Christian Janiesch

This paper investigates the prospects of using directive explanations to assist people in achieving recourse of machine learning decisions. Directive explanations list which specific actions an individual needs to take to achieve their…

Machine Learning · Computer Science 2021-02-05 Ronal Singh , Paul Dourish , Piers Howe , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere

Explainability of algorithmic decision-making systems is both a regulatory objective and an area of intense research. The article argues that a crucial condition for the acceptability of algorithmic decision-making systems is that decisions…

Computers and Society · Computer Science 2026-03-03 Sarra Tajouri , Yves Meinard , Alexis Tsoukiàs , Thierry Kirat

Robotic systems are more present in our society everyday. In human-robot environments, it is crucial that end-users may correctly understand their robotic team-partners, in order to collaboratively complete a task. To increase action…

Artificial Intelligence · Computer Science 2021-09-03 Francisco Cruz , Richard Dazeley , Peter Vamplew , Ithan Moreira

Counterfactual explanations (CEs) are advocated as being ideally suited to providing algorithmic recourse for subjects affected by the predictions of machine learning models. While CEs can be beneficial to affected individuals, recent work…

Machine Learning · Computer Science 2024-02-06 Junqi Jiang , Francesco Leofante , Antonio Rago , Francesca Toni

The Right to Explanation and the Right to be Forgotten are two important principles outlined to regulate algorithmic decision making and data usage in real-world applications. While the right to explanation allows individuals to request an…

Artificial Intelligence · Computer Science 2023-02-13 Satyapriya Krishna , Jiaqi Ma , Himabindu Lakkaraju

Model Multiplicity (MM) arises when multiple, equally performing machine learning models can be trained to solve the same prediction task. Recent studies show that models obtained under MM may produce inconsistent predictions for the same…

Machine Learning · Computer Science 2024-01-04 Junqi Jiang , Antonio Rago , Francesco Leofante , Francesca Toni

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…

As large language models (LLMs) shape AI development, ensuring ethical prompt recommendations is crucial. LLMs offer innovation but risk bias, fairness issues, and accountability concerns. Traditional oversight methods struggle with…

Information Retrieval · Computer Science 2026-01-27 Jordan Nelson , Almas Baimagambetov , Konstantinos Avgerinakis , Nikolaos Polatidis