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Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Language understanding is a key component in a spoken dialogue system. In this paper, we investigate how the language understanding module influences the dialogue system performance by conducting a series of systematic experiments on a…

Computation and Language · Computer Science 2017-03-22 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

Investigating cooperativity of interlocutors is central in studying pragmatics of dialogue. Models of conversation that only assume cooperative agents fail to explain the dynamics of strategic conversations. Thus, we investigate the ability…

Computation and Language · Computer Science 2022-07-18 Anthony Sicilia , Tristan Maidment , Pat Healy , Malihe Alikhani

On-the-job learning consists in continuously learning while being used in production, in an open environment, meaning that the system has to deal on its own with situations and elements never seen before. The kind of systems that seem to be…

Computation and Language · Computer Science 2021-03-01 Mathilde Veron , Sophie Rosset , Olivier Galibert , Guillaume Bernard

To tackle the vocabulary problem in conversational systems, previous work has applied unsupervised learning approaches on co-occurring speech and eye gaze during interaction to automatically acquire new words. Although these approaches have…

Computation and Language · Computer Science 2014-01-28 Shaolin Qu , Joyce Y. Chai

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

A long-term goal of machine learning research is to build an intelligent dialog agent. Most research in natural language understanding has focused on learning from fixed training sets of labeled data, with supervision either at the word…

Computation and Language · Computer Science 2016-10-26 Jason Weston

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of…

Computation and Language · Computer Science 2021-04-16 Kurt Shuster , Spencer Poff , Moya Chen , Douwe Kiela , Jason Weston

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

Chatbots have become popular in educational settings, revolutionizing how students interact with material and how teachers teach. We present Curriculum-Driven EduBot, a framework for developing a chatbot that combines the interactive…

Computation and Language · Computer Science 2024-08-06 Yu Li , Shang Qu , Jili Shen , Shangchao Min , Zhou Yu

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

Computation and Language · Computer Science 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Nowadays, the current neural network models of dialogue generation(chatbots) show great promise for generating answers for chatty agents. But they are short-sighted in that they predict utterances one at a time while disregarding their…

Computation and Language · Computer Science 2023-01-19 Jabri Ismail , Aboulbichr Ahmed , El ouaazizi Aziza

Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components…

Machine Learning · Computer Science 2019-11-07 Pragaash Ponnusamy , Alireza Roshan Ghias , Chenlei Guo , Ruhi Sarikaya

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

Pre-trained models have achieved excellent performance on the dialogue task. However, for the continual increase of online chit-chat scenarios, directly fine-tuning these models for each of the new tasks not only explodes the capacity of…

Computation and Language · Computer Science 2022-03-22 Shaoxiong Feng , Xuancheng Ren , Kan Li , Xu Sun
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