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Large language models (LLMs) have demonstrated remarkable capabilities across a wide range of tasks in various domains. Despite their impressive performance, they can be unreliable due to factual errors in their generations. Assessing their…

Computation and Language · Computer Science 2024-03-26 Jiahui Geng , Fengyu Cai , Yuxia Wang , Heinz Koeppl , Preslav Nakov , Iryna Gurevych

Despite their strengths, large language models (LLMs) often fail to communicate their confidence accurately, making it difficult to assess when they might be wrong and limiting their reliability. In this work, we demonstrate that reasoning…

Artificial Intelligence · Computer Science 2025-10-23 Dongkeun Yoon , Seungone Kim , Sohee Yang , Sunkyoung Kim , Soyeon Kim , Yongil Kim , Eunbi Choi , Yireun Kim , Minjoon Seo

Language models (LMs) may lead their users to make suboptimal downstream decisions when they confidently hallucinate. This issue can be mitigated by having the LM verbally convey the probability that its claims are correct, but existing…

Machine Learning · Computer Science 2024-06-06 Neil Band , Xuechen Li , Tengyu Ma , Tatsunori Hashimoto

As natural language becomes the default interface for human-AI interaction, there is a need for LMs to appropriately communicate uncertainties in downstream applications. In this work, we investigate how LMs incorporate confidence in…

Computation and Language · Computer Science 2024-07-11 Kaitlyn Zhou , Jena D. Hwang , Xiang Ren , Maarten Sap

Modern machine learning methods including deep learning have achieved great success in predictive accuracy for supervised learning tasks, but may still fall short in giving useful estimates of their predictive {\em uncertainty}. Quantifying…

As artificial intelligence (AI) systems, particularly large language models (LLMs), become increasingly integrated into decision-making processes, the ability to trust their outputs is crucial. To earn human trust, LLMs must be well…

Machine Learning · Computer Science 2025-02-14 Mark Steyvers , Heliodoro Tejeda , Aakriti Kumar , Catarina Belem , Sheer Karny , Xinyue Hu , Lukas Mayer , Padhraic Smyth

While large language models (LLMs) improve performance by explicit reasoning, their responses are often overconfident, even though they include linguistic expressions demonstrating uncertainty. In this work, we identify what linguistic…

Computation and Language · Computer Science 2026-04-08 Shintaro Ozaki , Wataru Hashimoto , Hidetaka Kamigaito , Katsuhiko Hayashi , Taro Watanabe

Large language models (LLMs) have revolutionized the field of natural language processing with their impressive reasoning and question-answering capabilities. However, these models are sometimes prone to generating credible-sounding but…

Computation and Language · Computer Science 2026-04-21 Ranganath Krishnan , Piyush Khanna , Omesh Tickoo

Despite the significant progress made in practical applications of aligned language models (LMs), they tend to be overconfident in output answers compared to the corresponding pre-trained LMs. In this work, we systematically evaluate the…

Machine Learning · Computer Science 2023-11-21 Guande He , Peng Cui , Jianfei Chen , Wenbo Hu , Jun Zhu

To maintain user trust, large language models (LLMs) should signal low confidence on examples where they are incorrect, instead of misleading the user. The standard approach of estimating confidence is to use the softmax probabilities of…

Computation and Language · Computer Science 2023-11-16 Vaishnavi Shrivastava , Percy Liang , Ananya Kumar

The last decade in deep learning has brought on increasingly capable systems that are deployed on a wide variety of applications. In natural language processing, the field has been transformed by a number of breakthroughs including large…

Artificial Intelligence · Computer Science 2024-10-23 Dennis Ulmer

Large language models (LLMs) are widely deployed as general-purpose problem solvers, making accurate confidence estimation critical for reliable use. Prior work on LLM calibration largely focuses on response-level confidence, which…

Computation and Language · Computer Science 2026-02-17 Sin-Han Yang , Cheng-Kuang Wu , Chieh-Yen Lin , Yun-Nung Chen , Hung-yi Lee , Shao-Hua Sun

Large Language Models (LLMs) are increasingly deployed in high-stakes domains such as science, law, and healthcare, where accurate expressions of uncertainty are essential for reliability and trust. However, current LLMs are often observed…

Computation and Language · Computer Science 2025-11-26 Yibo Li , Miao Xiong , Jiaying Wu , Bryan Hooi

Calibration strengthens the trustworthiness of black-box models by producing better accurate confidence estimates on given examples. However, little is known about if model explanations can help confidence calibration. Intuitively, humans…

Computation and Language · Computer Science 2022-11-08 Dongfang Li , Baotian Hu , Qingcai Chen

A major risk of using language models in practical applications is their tendency to hallucinate incorrect statements. Hallucinations are often attributed to knowledge gaps in LMs, but we hypothesize that in some cases, when justifying…

Computation and Language · Computer Science 2023-05-24 Muru Zhang , Ofir Press , William Merrill , Alisa Liu , Noah A. Smith

While large language models (LLMs) demonstrate strong capabilities across diverse user queries, they still suffer from hallucinations, often arising from knowledge misalignment between pre-training and fine-tuning. To address this…

Computation and Language · Computer Science 2026-04-08 Joosung Lee , Hwiyeol Jo , Donghyeon Ko , Kyubyung Chae , Cheonbok Park , Jeonghoon Kim

Given the increasingly prominent role NLP models (will) play in our lives, it is important for human expectations of model behavior to align with actual model behavior. Using Natural Language Inference (NLI) as a case study, we investigate…

Computation and Language · Computer Science 2021-09-20 Grusha Prasad , Yixin Nie , Mohit Bansal , Robin Jia , Douwe Kiela , Adina Williams

Large Language Models (LLMs) have acquired ubiquitous attention for their performances across diverse domains. Our study here searches through LLMs' cognitive abilities and confidence dynamics. We dive deep into understanding the alignment…

Computation and Language · Computer Science 2023-09-29 Aniket Kumar Singh , Suman Devkota , Bishal Lamichhane , Uttam Dhakal , Chandra Dhakal

Language model outputs are not always reliable, thus prompting research into how to adapt model responses based on uncertainty. Common approaches include: \emph{abstention}, where models refrain from generating responses when uncertain; and…

Computation and Language · Computer Science 2025-08-13 Zhengping Jiang , Anqi Liu , Benjamin Van Durme

Large language models optimized with techniques like RLHF have achieved good alignment in being helpful and harmless. However, post-alignment, these language models often exhibit overconfidence, where the expressed confidence does not…

Computation and Language · Computer Science 2024-10-10 Mozhi Zhang , Mianqiu Huang , Rundong Shi , Linsen Guo , Chong Peng , Peng Yan , Yaqian Zhou , Xipeng Qiu