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Automatic medical question summarization can significantly help the system to understand consumer health questions and retrieve correct answers. The Seq2Seq model based on maximum likelihood estimation (MLE) has been applied in this task,…

Computation and Language · Computer Science 2023-02-15 Ming Zhang , Shuai Dou , Ziyang Wang , Yunfang Wu

A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…

Computation and Language · Computer Science 2025-01-03 Lamya Benaddi , Charaf Ouaddi , Adnane Souha , Abdeslam Jakimi , Mohamed Rahouti , Mohammed Aledhari , Diogo Oliveira , Brahim Ouchao

Medical dialogue generation aims to generate responses according to a history of dialogue turns between doctors and patients. Unlike open-domain dialogue generation, this requires background knowledge specific to the medical domain.…

Computation and Language · Computer Science 2023-03-16 Chen Tang , Hongbo Zhang , Tyler Loakman , Chenghua Lin , Frank Guerin

Context modeling plays a critical role in building multi-turn dialogue systems. Conversational Query Rewriting (CQR) aims to simplify the multi-turn dialogue modeling into a single-turn problem by explicitly rewriting the conversational…

Computation and Language · Computer Science 2021-02-22 Hang Liu , Meng Chen , Youzheng Wu , Xiaodong He , Bowen Zhou

Masked speech modeling (MSM) methods such as wav2vec2 or w2v-BERT learn representations over speech frames which are randomly masked within an utterance. While these methods improve performance of Automatic Speech Recognition (ASR) systems,…

Automatic Speech Recognition (ASR) systems are used in the financial domain to enhance the caller experience by enabling natural language understanding and facilitating efficient and intuitive interactions. Increasing use of ASR systems…

Machine Learning · Computer Science 2024-02-08 Chirag Chhablani , Nikhita Sharma , Jordan Hosier , Vijay K. Gurbani

Sequence-to-Sequence (seq2seq) models have become overwhelmingly popular in building end-to-end trainable dialogue systems. Though highly efficient in learning the backbone of human-computer communications, they suffer from the problem of…

Computation and Language · Computer Science 2018-10-09 Hui Su , Xiaoyu Shen , Wenjie Li , Dietrich Klakow

A medical provider's summary of a patient visit serves several critical purposes, including clinical decision-making, facilitating hand-offs between providers, and as a reference for the patient. An effective summary is required to be…

Computation and Language · Computer Science 2023-05-11 Varun Nair , Elliot Schumacher , Anitha Kannan

Advances in Automatic Speech Recognition (ASR) over the last decade opened new areas of speech-based automation such as in Air-Traffic Control (ATC) environment. Currently, voice communication and data links communications are the only way…

Computation and Language · Computer Science 2020-08-14 Juan Zuluaga-Gomez , Petr Motlicek , Qingran Zhan , Karel Vesely , Rudolf Braun

Speaker diarization (SD) is typically used with an automatic speech recognition (ASR) system to ascribe speaker labels to recognized words. The conventional approach reconciles outputs from independently optimized ASR and SD systems, where…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-20 Rohit Paturi , Sundararajan Srinivasan , Xiang Li

The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog…

Computation and Language · Computer Science 2022-12-13 Deeksha Varshney , Aizan Zafar , Niranshu Kumar Behra , Asif Ekbal

Conversational speech normally is embodied with loose syntactic structures at the utterance level but simultaneously exhibits topical coherence relations across consecutive utterances. Prior work has shown that capturing longer context…

Computation and Language · Computer Science 2022-06-02 Bi-Cheng Yan , Hsin-Wei Wang , Shih-Hsuan Chiu , Hsuan-Sheng Chiu , Berlin Chen

In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

Computation and Language · Computer Science 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

Automatic speech recognition (ASR) systems generate real-time transcriptions but often miss nuances that human interpreters capture. While ASR is useful in many contexts, interpreters-who already use ASR tools such as Dragon-add critical…

Sound · Computer Science 2025-10-15 Carlos Arriaga , Alejandro Pozo , Javier Conde , Alvaro Alonso

Voice digital assistants must keep up with trending search queries. We rely on a speech recognition model using contextual biasing with a rapidly updated set of entities, instead of frequent model retraining, to keep up with trends. There…

Computation and Language · Computer Science 2023-06-13 Tianyu Huang , Chung Hoon Hong , Carl Wivagg , Kanna Shimizu

Accurate transcription and speaker diarization of child-adult spoken interactions are crucial for developmental and clinical research. However, manual annotation is time-consuming and challenging to scale. Existing automated systems…

Audio and Speech Processing · Electrical Eng. & Systems 2026-01-27 Anfeng Xu , Tiantian Feng , Somer Bishop , Catherine Lord , Shrikanth Narayanan

Sequence-to-sequence (seq2seq) network is a well-established model for text summarization task. It can learn to produce readable content; however, it falls short in effectively identifying key regions of the source. In this paper, we…

Computation and Language · Computer Science 2020-05-04 Sajad Sotudeh , Nazli Goharian , Ross W. Filice

High-quality human transcription is essential for training and improving Automatic Speech Recognition (ASR) models. Recent study~\cite{libricrowd} has found that every 1% worse transcription Word Error Rate (WER) increases approximately 2%…

Audio and Speech Processing · Electrical Eng. & Systems 2023-09-20 Hanbo Sun , Jian Gao , Xiaomin Wu , Anjie Fang , Cheng Cao , Zheng Du

Automatic speech recognition (ASR) via call is essential for various applications, including AI for contact center (AICC) services. Despite the advancement of ASR, however, most publicly available call-based speech corpora such as…

Automatic speech recognition (ASR) plays a pivotal role in our daily lives, offering utility not only for interacting with machines but also for facilitating communication for individuals with partial or profound hearing impairments. The…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-14 Billel Essaid , Hamza Kheddar , Noureddine Batel , Muhammad E. H. Chowdhury , Abderrahmane Lakas
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