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New Intent Discovery (NID) strives to identify known and reasonably deduce novel intent groups in the open-world scenario. But current methods face issues with inaccurate pseudo-labels and poor representation learning, creating a negative…

Computation and Language · Computer Science 2024-04-19 Shun Zhang , Chaoran Yan , Jian Yang , Changyu Ren , Jiaqi Bai , Tongliang Li , Zhoujun Li

New intent discovery (NID) seeks to recognize both new and known intents from unlabeled user utterances, which finds prevalent use in practical dialogue systems. Existing works towards NID mainly adopt a cascaded architecture, wherein the…

Computation and Language · Computer Science 2025-11-11 Hongtao Wang , Renchi Yang , Wenqing Lin

In many real-world settings, machine learning models need to identify user inputs that are out-of-domain (OOD) so as to avoid performing wrong actions. This work focuses on a challenging case of OOD detection, where no labels for in-domain…

Computation and Language · Computer Science 2022-03-23 Di Jin , Shuyang Gao , Seokhwan Kim , Yang Liu , Dilek Hakkani-Tur

Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…

Computation and Language · Computer Science 2021-10-26 Eyal Ben-David , Boaz Carmeli , Ateret Anaby-Tavor

We study the new task of class-incremental Novel Class Discovery (class-iNCD), which refers to the problem of discovering novel categories in an unlabelled data set by leveraging a pre-trained model that has been trained on a labelled data…

Computer Vision and Pattern Recognition · Computer Science 2022-07-19 Subhankar Roy , Mingxuan Liu , Zhun Zhong , Nicu Sebe , Elisa Ricci

Intent Detection is one of the core tasks of dialog systems. Few-shot Intent Detection is challenging due to limited number of annotated utterances for novel classes. Generalized Few-shot intent detection is more realistic but challenging…

Computation and Language · Computer Science 2023-12-27 Ayush Kumar , Vijit Malik , Jithendra Vepa

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…

Computation and Language · Computer Science 2022-05-05 Ankan Mullick , Sukannya Purkayastha , Pawan Goyal , Niloy Ganguly

Intent detection aims to identify user intents from natural language inputs, where supervised methods rely heavily on labeled in-domain (IND) data and struggle with out-of-domain (OOD) intents, limiting their practical applicability.…

Computation and Language · Computer Science 2025-06-11 Xiao Wei , Xiaobao Wang , Ning Zhuang , Chenyang Wang , Longbiao Wang , Jianwu dang

Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…

Computation and Language · Computer Science 2024-12-23 Gyutae Park , Ingeol Baek , ByeongJeong Kim , Joongbo Shin , Hwanhee Lee

Speaker embeddings carry valuable emotion-related information, which makes them a promising resource for enhancing speech emotion recognition (SER), especially with limited labeled data. Traditionally, it has been assumed that emotion…

Audio and Speech Processing · Electrical Eng. & Systems 2024-06-03 Ismail Rasim Ulgen , Zongyang Du , Carlos Busso , Berrak Sisman

Answer selection in open-domain dialogues aims to select an accurate answer from candidates. Recent success of answer selection models hinges on training with large amounts of labeled data. However, collecting large-scale labeled data is…

Computation and Language · Computer Science 2023-07-14 Wentao Deng , Jiahuan Pei , Zhaochun Ren , Zhumin Chen , Pengjie Ren

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

Computation and Language · Computer Science 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Computation and Language · Computer Science 2024-11-19 Juan A. Rodriguez , Nicholas Botzer , David Vazquez , Christopher Pal , Marco Pedersoli , Issam Laradji

One of the primary tasks in Natural Language Understanding (NLU) is to recognize the intents as well as domains of users' spoken and written language utterances. Most existing research formulates this as a supervised classification problem…

Computation and Language · Computer Science 2020-06-03 Nikhita Vedula , Rahul Gupta , Aman Alok , Mukund Sridhar

Although existing semi-supervised learning models achieve remarkable success in learning with unannotated in-distribution data, they mostly fail to learn on unlabeled data sampled from novel semantic classes due to their closed-set…

Computer Vision and Pattern Recognition · Computer Science 2023-03-28 Sheng Zhang , Salman Khan , Zhiqiang Shen , Muzammal Naseer , Guangyi Chen , Fahad Khan

This paper studies the problem of novel category discovery on single- and multi-modal data with labels from different but relevant categories. We present a generic, end-to-end framework to jointly learn a reliable representation and assign…

Computer Vision and Pattern Recognition · Computer Science 2021-10-18 Xuhui Jia , Kai Han , Yukun Zhu , Bradley Green

The clustering-based unsupervised relation discovery method has gradually become one of the important methods of open relation extraction (OpenRE). However, high-dimensional vectors can encode complex linguistic information which leads to…

Computation and Language · Computer Science 2021-09-16 Jun Zhao , Tao Gui , Qi Zhang , Yaqian Zhou

Building the Natural Language Understanding (NLU) modules of task-oriented Spoken Dialogue Systems (SDS) involves a definition of intents and entities, collection of task-relevant data, annotating the data with intents and entities, and…

Computation and Language · Computer Science 2021-05-13 Saurav Sahay , Eda Okur , Nagib Hakim , Lama Nachman

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Generalized intent discovery aims to extend a closed-set in-domain intent classifier to an open-world intent set including in-domain and out-of-domain intents. The key challenges lie in pseudo label disambiguation and representation…

Computation and Language · Computer Science 2023-05-30 Yutao Mou , Xiaoshuai Song , Keqing He , Chen Zeng , Pei Wang , Jingang Wang , Yunsen Xian , Weiran Xu