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Intelligent dialogue systems are increasingly used in modern education and psychological counseling fields, but most existing systems are limited to a single domain, cannot deal with both educational and psychological issues, and often lack…

Computation and Language · Computer Science 2024-12-06 Shiwen Ni , Min Yang

Current open-domain conversational models can easily be made to talk in inadequate ways. Online learning from conversational feedback given by the conversation partner is a promising avenue for a model to improve and adapt, so as to…

Computation and Language · Computer Science 2022-05-06 Megan Ung , Jing Xu , Y-Lan Boureau

Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…

Computers and Society · Computer Science 2026-05-25 Jianlong Zhu , Syed Muhammad Jhon Raza Naqvi , Carolin-Theresa Ziemer , Usman Naseem , Ingmar Weber

While automatic dialogue tutors hold great potential in making education personalized and more accessible, research on such systems has been hampered by a lack of sufficiently large and high-quality datasets. Collecting such datasets…

Computation and Language · Computer Science 2023-10-24 Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Tanmay Sinha , Manu Kapur , Iryna Gurevych , Mrinmaya Sachan

The integration of Conversational Agents (CAs) into daily life offers opportunities to tackle global challenges, leading to the emergence of Conversational AI for Social Good (CAI4SG). This paper examines the advancements of CAI4SG using a…

Human-Computer Interaction · Computer Science 2026-01-22 Yi-Chieh Lee , Junti Zhang , Tianqi Song , Yugin Tan

Proactive agents that anticipate user intentions without explicit prompts represent a significant evolution in human-AI interaction, promising to reduce cognitive load and streamline workflows. However, existing datasets suffer from two…

Human-Computer Interaction · Computer Science 2026-02-11 Yuanbo Tang , Huaze Tang , Tingyu Cao , Lam Nguyen , Anping Zhang , Xinwen Cao , Chunkang Liu , Wenbo Ding , Yang Li

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Research interest in task-oriented dialogs has increased as systems such as Google Assistant, Alexa and Siri have become ubiquitous in everyday life. However, the impact of academic research in this area has been limited by the lack of…

Machine learning approaches often require training and evaluation datasets with a clear separation between positive and negative examples. This risks simplifying and even obscuring the inherent subjectivity present in many tasks. Preserving…

Human-Computer Interaction · Computer Science 2023-06-21 Lora Aroyo , Alex S. Taylor , Mark Diaz , Christopher M. Homan , Alicia Parrish , Greg Serapio-Garcia , Vinodkumar Prabhakaran , Ding Wang

We present an end-to-end voice-based conversational agent that is able to engage in naturalistic multi-turn dialogue and align with the interlocutor's conversational style. The system uses a series of deep neural network components for…

Human-Computer Interaction · Computer Science 2019-08-15 Rens Hoegen , Deepali Aneja , Daniel McDuff , Mary Czerwinski

Humans have a remarkable ability to fluently engage in joint collision avoidance in crowded navigation tasks despite the complexities and uncertainties inherent in human behavior. Underlying these interactions is a mutual understanding that…

Robotics · Computer Science 2024-04-08 Jasper Geldenbott , Karen Leung

Customer service chatbots are increasingly expected to serve not merely as reactive support tools for users, but as strategic interfaces for harvesting high-value information and business intelligence. In response, we make three main…

Artificial Intelligence · Computer Science 2026-04-17 Chen Huang , Zitan Jiang , Changyi Zou , Wenqiang Lei , See-Kiong Ng

Open-domain dialogue systems aim to generate natural and engaging conversations, providing significant practical value in real applications such as social robotics and personal assistants. The advent of large language models (LLMs) has…

Artificial Intelligence · Computer Science 2025-05-20 Yufeng Wang , Jinwu Hu , Ziteng Huang , Kunyang Lin , Zitian Zhang , Peihao Chen , Yu Hu , Qianyue Wang , Zhuliang Yu , Bin Sun , Xiaofen Xing , Qingfang Zheng , Mingkui Tan

The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and…

Computation and Language · Computer Science 2025-07-11 Yuanchen Shi , Longyin Zhang , Fang Kong

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…

Computers and Society · Computer Science 2021-01-07 Mark Findlay , Josephine Seah

The majority of current Text-to-Speech (TTS) datasets, which are collections of individual utterances, contain few conversational aspects. In this paper, we introduce DailyTalk, a high-quality conversational speech dataset designed for…

Audio and Speech Processing · Electrical Eng. & Systems 2023-03-14 Keon Lee , Kyumin Park , Daeyoung Kim

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

Human-Computer Interaction · Computer Science 2020-06-04 Jason Ingyu Choi , Ali Ahmadvand , Eugene Agichtein

Detecting dialogue breakdown in real time is critical for conversational AI systems, because it enables taking corrective action to successfully complete a task. In spoken dialog systems, this breakdown can be caused by a variety of…

Computation and Language · Computer Science 2024-04-15 Md Messal Monem Miah , Ulie Schnaithmann , Arushi Raghuvanshi , Youngseo Son

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios.…

Information Retrieval · Computer Science 2022-04-18 Wenqiang Lei , Yao Zhang , Feifan Song , Hongru Liang , Jiaxin Mao , Jiancheng Lv , Zhenglu Yang , Tat-Seng Chua
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